Amar Pasunoori

Ph: 512-***-**** [Mobile] E-mail: adhili@r.postjobfree.com

Professional Summary

An accomplished Test Analyst/Business Analyst and certified Scrum Master with 14 + years of experience in project management, business analysis, and quality assurance in below Domains:

Healthcare domain: Experience in State projects like LTC Department of Health and Human Services and Processing claims CMS – 10 years.

Telecommunications - 2 years.

Identity and Access Management (CMS State Project) - 2 year

Experience in technology consulting, with a focus on software development, implementation, integration, testing, as well as requirements analysis.

Experience in project management, project scope, and project planning.

Strong knowledge of industry standards such as HIPAA and Benefit Plans.

Vast experience in requirement gathering, business processes, identifying risks and defining mitigation plans, gap analysis, and impact analysis. Proficient with UML/MS Visio in creating process flows, swim lanes, and sequence diagrams.

Advanced knowledge of Microsoft Excel, including Pivot Tables, VLOOKUPs, formulas, and other functions necessary to conduct ad-hoc data analysis.

Experience in System Integration Testing (SIT), Regression Testing, Smoke Testing, and User Acceptance Testing (UAT).

Experience in documenting Test Cases and drafting Test Scripts

Experience in documenting stories, and detailed acceptance criteria to communicate business requirement.

Heavily used Microsoft Visio to create data-flow and process flow charts and MS-Project for project timeline tracking.

Excel in creating Business Requirement Documents (BRD), Functional Specifications Documents (FSD) and Testing Specifications Documents (TSD)

Good understanding of business process design, configuration, implementation, and documentation stages.

Involved in Joint Application Development (JAD) session with business users and technical teams.

Knowledge of tracing requirements using Requirements Traceability Matrix (RTM) in HP ALM.

Technical skills

Operating Systems:

MS-DOS, MS Windows 95/98/NT/2000, UNIX (HP, Sun Solaris), JCL (IBM 3090 MVS, Unisys ECL), Windows 10.

Databases:

Oracle 10g/9i, IBM DB2 7.0, MS-SQL Server 7.0/2000, MS-Access 97/2000, Salesforce.

GUI:

Visual Basic 5.0/6.0, Developer 2000 (Forms & Reports), Power builder 6.5/7.0, JSF.

Web Servers:

IBM Web Sphere, BEA Web Logic, Apache, and IIS.

Testing Tools:

Mercury Suite (QTP 8.2/9.2/9.5/10/11, Quality Center 8.2/11, Win Runner 7.02/6.0, Load Runner 9.52/7.02 Test Director 6.0), HP ALM, Rational Robot 7.02, Test Manager 7.02, Rational Test Suite (Rational Requisite, Rational Clear Case, Rational Clear Quest) and Segue Silk 5.0.3

Bug tracking systems:

Jtrac, Scarab, SeapineTest Track, Bugzilla, PVCS Tracker, SQA Manager, Quality Center, HP ALM 10.2/11

Others:

Lotus Notes 5.x, MS Visual SourceSafe, Visual InterDev, Visual Studio, Jitterbit, Data loader, Conga composer, JIRA, Salesforce, UML, ClearCase.

Languages

C, C++, Java, C# and .Net

Education/Certifications:

oBachelor of Technology, Electronics & Instrumentation Engg, Kakathiya University. India.

oP.G.D.C.A, Infinity Technologies. India.

oGood Medical Practitioner (GMP) certification, Abbot Labs.

oM.B.A in Information Technology, Kalinga University, India.

oScrum Fundamentals Certified Professional (SFC), Scrum Study.

oCertified Scrum Master Professional (CSM), The knowledge Academy.

oCertified Scrum Product Owner (CSPO), Scrum Alliance.

oCertified Scrum Professional (CSP).

oSix sigma Yellow belt, Scrum Study.

oITIL Professional, Simplilearn.

oCAPM Professional, Scrum Study.

Professional Experience

Department of Family and Protective Services Nov’ 18 – Till date

Sr. Test Analyst

Performance Assessment Compliance Evaluation System (PACES)

PCS has requested that a contract management system be implemented to collect remedies and pay out incentives. This system will automate any of the manual processes, streamline the performance outcome reports and correspondence and enable the appropriate interfaces to the accounting system. The system will provide easy access to data necessary to respond to internal and external inquiries. The system will manage the key performance indices used while monitoring RCC performance outcomes. This project was presented to the DFPS Information Technology (IT) Governance board in August 2018, and it was approved as a Fiscal Year 2019 Agency level Software Development project.

Foster Care Litigation

The “FCL – PPM 55916” addresses the need for improvements required to DFPS’ IMPACT application associated with the Child Protective Services (CPS) and Child Care Investigations (CCI) and Child Care licensing Programs. These improvements are in response to the following Foster Care Litigation orders by the United States District Court, Southern Court of Texas.

Actively involved in performing functionality, unit and integration tests in agile methodology.

Developed Test Plan and Test cases based on the user stories (Functional requirements)

Detected Defects, communicated to the developers using Bug Reporting Tool and Tracking

the Defects using Quality Center.

Executed manual test cases before work started on automation testing.

Extensively used Quality Center for test planning, bug tracking and reporting.

Uploaded Business requirements, test scenarios, test cases and defects to ALM.

Expertise in QA Testing in distributed Windows Environment and SQL server databases as back end & performed end-to-end testing.

Developed test plans, test cases, test scenarios using the ALM and prepared testdata.

Prepared Test Cases for GUI application. Developed test scripts for Data driven testing using parameterization in QTP by using Excel sheet for test data and Database Queries based on the functionality.

Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced the scripts by adding user-defined functions. Automated test scenarios for GUI, Functionality, Integration, Database, Boundary, Security and Regression Testing using Quick Test Professional

Involved in testing the backend Database, retrieved the data from the tables using SQL

Prepared test scripts using Quick Test Professional with checkpoints using regular expressions for handling windows with different names.

Developed performance test plan, developed VUGen scripts in LoadRunner.

Executed the Performance testing Using LoadRunner to analyze the behavior of the application under different load conditions.

Identified bottlenecks, attended meetings with business analysis team, developers and technical architects to discuss about the bottlenecks.

Reported the bugs, Emailed notifications to the developers using the ALM.

Involved in complete QA Life Cycle.

Worked on Microsoft Server OSes, VMWare ESXi, Red Hat, SuSE, and Ubuntu Linux operating systems

Experience with server storage technology, including PCIe, SAS and RAID is preferred.

Analyzed the user requirements and interacted with system architect, developers and business users.

Participated in Walkthroughs and Defect report meetings periodically.

Environment: Quality Center, Java, JSP, JDBC, Shell Scripts, Servlets, Windows 2000/NT, WebLogic, HP-UX, Oracle, Solaris, ALM, UFT. AS 400, MS Server OSes, VM Ware EsXi, Red Hat, Suse, Uubuntu, Linux, PCIe, SAS, RAID.

Texas Department of Criminal Justice, Austin, TX Apr ‘18 – Oct ‘18

Test Analyst

This Modify Supervision Level (RQ163957) Project involves the modification of the OIMS system to populate the TRAS assessment risk scores, supervision levels and corresponding contacts. In addition, OIMS would properly report information similar to the current reporting method, for identification and oversight.

Responsibilities:

Involved in entire QA Life Cycle, which includes Test Designing and Execution of the entire QA process and documentation of Test Plans, Test Cases, Test Procedures and Test Scripts.

Extensively used Quality Center for test planning, bug tracking and reporting and email notifications to the developers using the Quality Center

Uploaded Business requirements, test scenarios, test cases and defects to Quality Center

Extensively worked with VB scripting and Descriptive programming by using QuickTestProfessional.

Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced the scripts by adding user-defined functions. Identified the functional areas and created different functions to make the scripts reusable in QuickTestProfessional.

Used Actions and Re-usable Actions in QuickTestProfessional, for designing the Automation test scripts.

Automated test scenarios for GUI, Functionality, Integration, Security and Regression Testing using Quick Test Professional

Tested bill calculation based on the plans, universal service order codes (USOCs) and different features like text messages, voice SMS, downloading files etc

Tested Web Services and XML using SoapUI.

Developed automation scenarios for Voice plans (wire line and wireless mobile).

Performed backend Database testing by retrieving the data for the tables using SQL

Developed and executed SQL Queries.

Participated in Walkthroughs and Defect report meetings periodically.

Environment: Mainframe, Java, C#, UML 2.0, Oracle, DB2, Glassfish, SQL Server, WebSphere, Clear case, Agile.

Health and Human Services Commission, Austin, TX Dec ‘08 – Mar ‘18

Test Analyst

MFM / ARWOT

MainFrame Migration

DADS provides and contracts for long-term care services and supports to eligible older Texans and to children or adults with cognitive and physical disabilities. DADS also regulates facilities and agencies and credentials staff working in facilities and agencies. DADS access, intake and assistance services are provided through Local Authorities, Area Agencies on Aging and DADS regional and local staff. Services are provided in facilities, including nursing and assisted living facilities, Intermediate Care Facilities for Individuals with Intellectual and Developmental Disabilities (IDD) and State Supported Living Centers (SSLCs).

ARWOT (Application Remediation to Websphere & Oracle Technologies)

SASO Application remediation project includes remediation of the following applications, Service Authorization System Online, Long Term Care Scheduler, Community Care for the Aged and Disabled Caseload Realignment, and Claims Management System Merge. As part of this remediation, several mission critical service delivery applications that reside in outdated and unsupported technology are migrated to scalable applications.

RSSM (Regulatory Service Systems Modernization)

The purpose of this project is to develop a Systems Modernization Program for Regulatory Services. The project will need to identify all of the Microsoft (MS) Access databases and associated spreadsheets, and applications currently used in Regulatory Services (including those in Regional Offices to develop a single, consolidated database with roles based front-end and a single repository for data and reporting.

UMR (Utilization Management Review)

The purpose of the project is to provide a consolidated data management system which will automate current manual processes and replace the various Microsoft Word forms, Access databases, Postgres databases, and Excel spreadsheets utilized by staff in the Utilization Management and Review (UMR) section of the Access and Intake division. The current data is used to document and track program decisions and utilization review (UR) outcomes concerning individuals receiving long-term services and support provided through DADS programs. The objective of the project is to consolidate the data from several data sources into an automated data management system that supports the business processes of the utilization review program area. The consolidated data management system will be used by state office and field staff in support of the waiver programs listed under project scope.

BIP (Balancing Incentive Program)

EHR/ELR SSLC Project

The purpose of the SSLC EHR/ELR, as one of the BIP projects, is to improve technology and information sharing between the agencies that promote client independence, to provide additional community-based service options for these individuals, and to ensure clients receive quality care in the most integrated setting of their choice. Specifically the purpose of the SSLC EHR/ELR project is to provide an alternatives analysis of potential solutions for an EHR/ELR including evaluation of the current Avatar System to determine which solution best meets the requirements of the 12 SSLC and Rio Grande State Center.

Provider Portal Enhancements Project

The project will develop a web-based portal for service providers and DADS staff or contracted case management staff to upload and download necessary documents. A secure web portal will negate the necessity for use of encryption software as the documents would not be sent via email; rather they would be uploaded by the sender to a secure website similar to SharePoint.

SSNRI (Social Security Number Removal Initiative)

The purpose of this project is for Health and Human Services Commission(HHSC)/(legacy) Department of Aging and Disability (DADS) and other Health and Human Service (HHS) agencies to examine policies and existing systems for compliance with the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). The scope of the project is to examine both existing policies and systems to identify appropriate changes and modifications to be tested prior to Centers for Medicare and Medicaid Services (CMS) issuance of new Medicare cards.

Worked on project management work, business analysis and project administration.

Experience in managing large, complex projects throughout all Software Development Life Cycle (SDLC).

Experienced in structured design and development process, scope control, project estimation, risk mitigation, and preventive and corrective actions for overruns.

Worked on automating test suites using the HP ALM testing tool.

Rigorously involved in system integration and automation testing.

Experienced in managing project activities; establishing project goals and objectives; exercising sound judgment in making critical decisions; analyzing complex information and developing plans to address identified issues; demonstrate negotiation and facilitation skills; identify project risks and gaps; prepare reports; and communicate effectively.

Experienced in analyzing, reviewing and evaluating business requirements and user and stakeholder needs.

Experienced simultaneously collecting requirements across multiple program areas or organizations that are geographically dispersed and that have varying business needs.

Worked on documenting the Use cases using the UML diagrams.

Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.

Environment: Java 6.0, Rational Robot, Rational Test Manager, Oracle 9i, ECL, Web services (XML, SOAP), Unisys Main frame, Sybase DB, MS Access (ODBC connection to Oracle). Load runner 9.2, Microsoft office, Waterfall, HP ALM, HP Load runner, UML.

Holt, Rinehart and Winston, Austin, TX

Role: Senior Business Analyst/ QA Lead

HOAP 4.0 (Holt online Assessment program) Mar ‘07 – Nov ’08

Holt, Rinehart and Winston desire to incorporate into their existing HOAP system similar functionality contained in the LMS for Middle School Math (MSM) along with updated MSM content as well as content for a second product, for e.g. Algebra/Geometry/Algebra II (AGA). HOAP 4.0 project is a combination of MSM/AGA and Exam View 5.0.

EPC (eProduct Convergence Application)

EPC is a single interface to online resources and content, with functionality exposed based on the content products to which the customer subscribes. This application have the modules like Access System, Assignment Management, Class Management, Calendar Management, Content Management, Custom Test Management, Group Management, User Management, Planning Management, Preference Management, Product Management, Report Management and TE Management to maintain all the activities with in a education system.

Responsibilities:

Designed the Test Architecture and the Scenarios for the Automation.

Developed business requirements for resolving date related issues.

Experience in unit testing the C# and .net Programs.

Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement.

Created and documented the Test Scenarios for each functional area mentioned in Test Plans to develop the test scripts (automated scripts).

Responsible to test the framework/software modules and tools to manage and deliver results content from different sources

Developed test data depends on the Test Scenarios as per the functionality of the application.

Assigning task allocation for the team members for development of scripts.

Performed Integration, System, GUI and Functional testing as per task packets.

Performed screen Navigation Test to ensure that the links are established as per the task packets.

Back end testing of the application using SQL queries for the Content Testing.

Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.

Performed the testing on scanning software which calculates the student marks.

Analyzed business needs against the best platforms & tools available.

Lead business requirement definitions. Analyze and reconcile user, business, and technical needs.

Created mappings for the Requirements and the test lab from Iteration to Iteration.

Automated the test scripts for the GUI, Functional and Regression testing using Quick Test Professional.

Developed the scripts using Descriptive programming for critical functionality by using Quick Test Pro.

Developed Automation test scripts for Verifying the functionality and GUI of the application using Quick Test Pro.

Involved in the conversion of Manual regression test cases to Automation Test Scripts.

Execution of automation test scripts in batches using Quick Test Pro Batch Runner.

Performed Hybrid driven testing using Quick Test Pro.

Bugs reporting, reviewing and Defect Tracking using Quality Center.

Determined the suitability of the server using Load runner.

Worked in agile environment to fix the defects and followed the agile process.

Worked on agile methodologies include Extreme Programming (XP), Scrum, Crystal, Dynamic Systems Development Method (DSDM), Lean Development, and Feature-Driven Development (FDD).

Worked as an admin for Quality Center modules.

Tested the server before the application has been developed.

Conducted Cross Browser Testing to check the compatibility of the Application with different Browsers (IE, Netscape, Fire fox) using QTP.

Environment: HP ALM, HP Load runner.Net, C#, QTP 8.2, Quality Center 8.2, Oracle, Agile.

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