Administrative Assistant Python
Resume:
Niquan Lockhart
Operations and Logistics Professional
Experienced operations and logistics specialist with a solid work history in ensuring compliant procedures and managing the flow of work projects in an efficient and timely manner. A recognized, detail oriented team player with the ability to meet organizational goals while satisfying client needs.
adhih0@r.postjobfree.com
New York, NY
linkedin.com/in/niquan-j-lockhart
WORK EXPERIENCE
Customs Trade Specialist
Charter Brokerage LLC
01/2016 - Present, New York, NY
Charter Brokerage is the leading provider of duty-drawback services in the U.S. and leads the Advocacy and Legislative Initiatives for the industry.
Facilitates the execution of various projects in Supply Chain Management, Logistics, Imports, Exports, and Duty
Drawbacks within the organization.
Manages interpersonal relationships with over 30+ clients and serves as the main point of contact for all client inquires and updates.
Ensures that project work flow is compliant with policies issued by various regulatory institutions (US Customs, DEA, FDA, USDA, etc.)
Responsible for the optimization of operational needs, took initiative to pilot an auditing project that resulted in over 7000 corrections within a 1 month period.
Technical Assistance Analyst
Weil Gotshal & Manges LLP
09/2015 - 12/2015, New York, NY
Provided technical assistance and customer support on a 24/7 global operations model for highly regarded attorneys and lawyers within the firm.
Achieved a first call resolution rate of 85% on a monthly basis and a 90% client satisfaction rate.
Identified, analyzed and provided solutions for situations requiring urgent attention in a high demand, fast paced environment.
Performed quality assurance check of help desk tickets processed by the team.
Administrative Assistant
Van Deusen & Associates
09/2014 - 09/2015, New York, NY
Managed/Assisted contractors with documentation,
scheduling, and site locations daily.
Acted as a liaison between the contractors and customers to ensure both parties fully understand rules and regulations from the DOB (Department of Buildings)
Coordinated a leadership team to provide seamless support to the CEO while he was out of office on client trips. TECHNICAL SKILLS
Software Skills
EDI Logistics, Microsoft Office, Google Suite, Salesforce, Quickbooks, Adobe Systems, Virtual Conferencing and Learning (Slack, Skype, Zoom, etc.)
EDUCATION
B.S. in Business Administration
Five Towns College
Degree Conferred 2014
Management Computer & Audio
Technology
A.S. in Computer Information Technology
Morrisville State College
CERTIFICATION COURSES
Google IT Automation with Python Professional
Certificate
Completed
Can analyze real-world IT problems and implement the appropriate strategies to solve those problems. Automate tasks by writing Python scripts.
Learned to use Git and GitHub, to troubleshoot and debug complex problems, and apply automation at scale by using configuration management and the Cloud.
IBM Data Science Professional Certificate
In progress (via IBM developer)
Learning to import clean data sets, data analysis and visualization
+ machine learning models and pipelines with Python. Hands on training to help cultivate data project management skills and use of data languages.
Hazmat Certified
U.S. Department of Transportation
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