Regina Groff ****

Regina J. Groff

804-***-****

Professional Summary

Motivated business processional, with of experience in healthcare and the private sector. Passionate about long lasting relationships with internal and external customers/vendors to attain total customer satisfaction, while remaining bottom line profitability. Work Experience

Indivior, Inc

GBS Global Accounts Payable Manager; November 2019 – October 2020

• Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.

• Challenges and inspires employees to achieve business results.

• Communicates and collaborates effectively with key internal stakeholders and other process leaders through transparency and partnership. Influences as needed to drive better business outcomes.

• Monitors KPI’s, and other metrics taking appropriate action to deliver to committed service levels.

• Leads, mentors and establishes priorities of the Accounts Payable team.

• Develop relationships with Procurement and use previous in-depth knowledge of Procurement and Accounts Payable operations to drive process improvement.

• Accountability for driving best practices and adherence to governance, process and controls.

• Strong project management skills, a champion of change, ability to drive process improvements and technology initiatives.

• Partner with internal business partners as needed to ensure Supplier Payment on Time is at acceptable levels.

• Serves as the principal Accounts Payable resource for internal and external auditors; provides supporting documentation, reports, and schedules.

• Works with Finance and IT to continuously improve P2P solutions, controls and processes.

• Monitor and implement Sox controls and other internal controls to ensure compliance needs are met and company policies are followed.

• Ensure archiving of all required data, reports and supporting information.

• Manage stakeholders up to and including Executive Committee members Southern States Cooperative

Accounts Payable and Billing Manager; September 2016 – November 2019

• Accounts Payable and Billing operations for five divisions within Southern States

• Manage a team of 25, including 2 Managers and 2 Supervisors

• Yearly appraisals, set goals and adhere to the SSC Corporate Policies for the Accounts Payable team

• Biweekly with the AP Staff and weekly meetings with the Managers and Supervisor

• Primary liaison between the SSC Treasury, Buyer Support, Inside Sales, Project Management, External and Internal Customer and Vendors

• Lead initiatives for Southern States to increase efficiencies within the organization:

• Created and designed our SSC Issue Tracking System working with Information Systems to bring key efficiencies with the SSC organization

• Implemented an automated system for the vendor’s invoices and bill the customers to increase productivity

• Played a major role in an acquisition for a division of the SSC acquired by a new business unit; implementing the transition service agreement TSA between the two companies

• 1099 and Escheatment reporting

• June 2017, promoted to Centralize Office Accounts Payable Manager to oversee all functions of Accounts Payable/Billing to include the corporate team to bring efficiencies within the department

• Streamline the efficiencies within Corporate AP team

• Cash projection forecasting to maintain cash flow for the SSC

• Transformed the reporting structure to ensure the reports for the SSC’s cash forecasting

• Meet commitments for the budget to maintain proper staffing and organizational needs

• Strategy Team for the SSC Accounting Department

Regina Groff 2020

Parallon Business Performance; April 2008 - September 2016 HCA-Health Corporation of America

Payment Compliance Manager; February 2016 –September 2016

• Screen, interview and staffing employees

• Review each staff member’s productivity on a daily/ monthly basis and perform annual evaluation

• Counsel staff with disciplinary and productivity issues

• Manage daily activities related to Patient Account Services refund, credit balance resolution functions

• Monitor daily SOX accounts to assure the department is in compliance

• Assure that verified overpayment discrepancies are refunded timely and accurately

• Coordinate with Director – Managed Care Reporting on contract issues related to overpayment discrepancies

• Updated Governmental Rate Changes for Medicare and Medicaid

• Perform Q/A for overpayment/discrepancy resolution functions

• Resolve issues escalated by overpayment resolutions

• Conducted weekly team staff meetings in order to resolve issues timely Parallon Business Solutions – Supply Chain; April 2008- January2016 HCA-Health Corporation of America

Accounts Payable Manager; August 2010 – July 2015

• Management of 60 direct reports, recruiting, interviewing, hiring, measuring productivity performance evaluations, corrective actions, terminations, training, development, coaching and mentoring

• Strategic planning for the future mergers within Supply Chain and the HCA Hospitals

• Monitoring and implementing new processes to capture prompt payment discounts, an increase from 87% to 96%, resulted in a significant savings to the HCA Hospitals

• Lean training and development, producing an increase of productivity by 30%

• Directing, managing and setting goals to reach the lowest percent of outstanding payables in the department's history

• 1099 reporting and analysis

• Facilitated training and migration for an automated invoicing workflow at the facilities; Liaison between Purchasing, Contracting, Human Resource departments to ensure the department's compliance with policy and key indicators were produced

• Conducted monthly/weekly conference calls with outside vendors to streamline payment revenue

• Sarbanes-Oxley controls within the accounts payable department- facilitated training for staff compliance

• Daily audits of high-level transactions-quarterly audits of the department's policy and procedures Accounts Payable Supervisor; April 2008 – August 2010

• Supervised a team of employees to process the North Florida Division Facilities

• Kronos – approving and monitoring employee work schedules, maintaining employee files, evaluation reviews, corrective actions, coaching and training employees

• Employee Engagement Committee for HCA Supply Chain

• Customer Service for the hospitals, vendors and employees

• Work closely with employees, facilities and vendors set goals to produce key indicators

• Distribute and monitor workflow -implementing improvements to exceed department goals

• Audit daily work for the AP Specialist utilizing Sarbanes-Oxley Controls

• Weekly KPI reporting – including outstanding payables, discounts, suspended vouchers, credit balances utilizing HCA’s reporting system to set goals for our team

• Supervised the month end close process for over 15 hospitals for their Accounts Payable accounts

• Kronos – approving and monitoring employee work schedules, maintaining employee files, evaluation reviews, corrective actions, coaching and training employees

Education

• Liberty University- BS: Business Administration-Finance –courses completed

• Continuing Education 40 hours per year

• Harvard Business Courses – HCA- Coaching, Strategic Planning, Project Planning and Management Volunteer Experience

• Colonial Height Baptist Church - Pre-school Ministry

• Make A Wish Foundation

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