CURRICULUM VITAE

OF

STACEY LEE GOVENDER

PERSONAL DETAILS

NAME: Stacey Lee

SURNAME: Govender

D.O.B: 1991/08/20

ID. NO: 910**********

GENDER: Female

NATIONALITY South African

HEALTH Good

ADDRESS: Hse 79 Road 703 Montford Chatsworth.

CONTACT NO: 081-***-****

CONTACT EMAIL: adhiax@r.postjobfree.com

WILLINGNESS TO STUDY: Yes

PERSONAL PROFILE

I am an Industrial/ Clinical Psychology graduate who is ambitious and keen to find a position in a well-established company. I am an efficient worker, excellent communicator, reliable and able to work independently and as part of a team. I aspire to grow in a company and to be committed to doing my best.

EDUCATION

INSTITUTION University Of KwaZulu Natal (Howard Campus)

QUALIFICATION: Bachelor of Social Science Psychology [BSSPSY]

Industrial Psychology/ Clinical Psychology

YEAR COMPLETED: 2013

HIGH SCHOOL: Southlands Secondary

HIGHEST GRADE PASSED: Grade 12

YEAR COMPLETED: 2009

QUALIFICATION: National Bachelors Certificate

EMPLOYMENT HISTORY

Organisation CCI

Position Sales Agent/ Customer service Agent/ Team Leader

Duties UK Sales/ Customer Service/ Webchat

Upselling to existing customers

Compiled and captured data

Filing and administration

Training of new staff

Workshops and training programmes

Managing teams

Duration June 2014 – Jan 2017

Organisation WNS

Position Senior Associate

Duties Business to Business Sales

Managing ‘after sale’ procedures.

Managing team

Compiling report for client

Duration Jan 2017 – June 2018

Organisation Virgin Active

Position Sales Consultant

Duties Face to face sales

Online reports

Presentations

Host promos

Completed Corporate training

Train new consultants

Duration June 2018 – Oct 2019

Organisation Synergy Contact Centre

Position Team Leader/ Sales Agent

Duties Outbound / Inbound sales – UK client

Customer service

Manage Sales Team

Customer service Training

Training new staff

Complete Reports for Clients

Complete Statistical Reports

Drive sales and coach agents

Duration Nov 2019 – Oct 2020

Areas of skill

●Proficient in Microsoft and Excel

●Interpersonal Skills

●Able to adapt to any working environment

●Management Skills

●Growth mindset

●Problem-solving skills

●Specialize in communication in the workplace

●Leadership Skills

Contact this candidate