PROFILE
In-depth IT expertise with AI and FinTech Platforms, and Digital initiatives. SME developing Blockchain and Big Data implementations into current BU systems environments, SDLC project management.
Manage Digital Implementations leveraging key partners, vendors and staff to oversee platform selections and technology planning during Digital delivery stages. Strong record in leadership, teaching and mentoring skills, demonstrated experience in building and leading complex technical teams in a high growth, multi-faceted environment, and experienced in managing multiple projects simultaneously.
Responsible for IT and compliance with a focus on transformation, business continuity, disaster recovery, and large technology initiatives.
I am a US citizen and retain residency status in Hong Kong, US, and Philippines, and would relocate given the right opportunity.
MEMBERSHIPS:
Memberships – IAOP / National Outsourcing Association UK / Global Sourcing Council
Member – BPO Council of the Philippines in partnership with Philippines Consulate NYC
Member – SEC Digital Committee (focus on Digital 17)
Member – CIO Roundtable – Fordham University
Member – British-American Business Council
Member – European-American Business Council
Member – Society of Information Management (SIM)
Member – Satellite Broadcasting and Communications Association (SBCA)
Member – US Dept. of Commerce – NTIA Broadband Technology Opportunities Program
Member – Armed Forces Communications and Electronics Association (AFCEA)
Member – Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Member – Cellular Telecommunications & Internet Association (CTIA)
EDUCATION / CERTIFICATIONS:
MBA Finance Portland State University / BS BA Economics, University of Virginia
CFA, National University of Singapore
CPA, NYU Sterns
CISSP / ITIL Certifications
Six Sigma – Lean / Basel II and III certified
Cisco Certified Internetwork Expert (CCIE)
PMI / PMP (PRINCE 2 Methodologies)
LEED Silver Certification
Agile, Waterfall, SCRUM Master
SME with HKMA, HK SFC, FCA, FDIC, SEC regulations
LANGUAGES:
Fluent English / Beginning French / Beginning Spanish
Business Transformation initiatives:
HSBC, Hong Kong IT transformation initiative – 1 year
Generali, Hong Kong IT transformation initiative – 1 year
AIA, Hong Kong IT transformation initiative – 1 year
Citigroup, New York based Fintech initiative building a multi-national Programme Office for their ‘Bank of the Future’ leveraging Artificial Intelligence, Big Tech, Core Banking, Cloud, and Digital Assets - $200M USD – 1 year
Fannie Mae, Virginia based Fintech transformation $50M USD – 1 year
Standard Chartered Bank, Parallel Processing network (ULL Systems) $600M USD – 3 years
Credit Suisse, data center rationalization and investment banking virtualization, $200M USD – 1 year
AXA, global network and data center refresh, $200M USD – 18 months
BT- Radianz, Led the acquisition and solutions efforts on the Radianz acquisition from Reuters, including data center consolidation and virtualization. This included creation of a cloud computing network used today for 15,000 clients worldwide
Ernst & Young – Global Financial Information Systems (GFIS) $200M USD initiative – 2 years
Citigroup Global Shared Services – IT transformation – $500M USD – Executive Sponsor – 1 year
Citigroup General Counsel – Business Process Transformation (CITIGC)
oBusiness process transformation, cost savings of $135M USD in managed services
oInternational law firm reviews, cost savings of $65M USD by renegotiated third party contracts
Wells Fargo Bank – MasterCard initiative – $100M USD – 3-year engagement
M&A / Divestiture initiatives:
ENSTAR Insurance Group, New York and London based M&A valuations and PMO during multiple acquisitions and divestitures (M&A) $3B USD – 1 year (Oct 2016 – Oct 2017)
Janus / Henderson Capital, Denver and London based M&A Fintech transformation during an acquisition (M&A) $5B USD – 1 year (Dec 2016 – Jun 2017)
Goldman Sachs/GE Capital, New York based IT transformation during acquisition phases (M&A) $44B USD – 1 year (Mar 2015 – Oct 2016)
McGraw-Hill (Finance and Education) / Apollo Group, New York based IT transformation systems integration during divestiture phases (M&A) $300M USD – 1 year (Jan 2013 – Jan 2014)
AXA / HSBC Insurance Group, Hong Kong based IT transformation during acquisition phases (M&A) $550M USD – 1 year (Jan 2011 – Jan 2012)
United/Continental, Chicago based technology assessment during acquisition phases (M&A) $35M USD – 1.5 years (May 2008 – Nov 2009)
Pfizer/Wyeth, New York based technology assessment during acquisition phases (M&A) $50M USD – 1 year (Dec 2009 – Oct 2010)
AIG, New York and Manila pre-negotiations to divest Philamlife division – 1 year (Jan 2005 – Jun 2006)
Citigroup Global Shared Services $500M USD – multi-year deal (Executive Sponsor for 1 year)
(Apr 2005 – Apr 2006)
ABN AMRO pre-acquisition Outsource $3.4 B USD – 2 years (Jun 2005 – May 2007)
RBS acquisition ABN AMRO Investment Banking $65 B USD – 1 year (Jun 2007 – May 2008)
Wells Fargo Bank Acquisition $100M USD – 3 years (Aug 1995 – May 1996)
EXPERIENCE:
Digital Business IT Head Digital – HSBC (2019 – Present)
Manage IT digital transformations for a multi-national bank based in London. Lead AI and Blockchain platform technology considerations applying a multi-market strategic approach and targeted solution to deliver changes, acting as subject matter expert. Manage multiple workstreams integrating Digital solutions and inter-operability with current BAU financial systems and transformation programmes.
Drive 11 Digital workstreams in the programme – monthly reporting to the SteerCo and Group Board
Resource and budget management
Business Unit management (7 countries)
Senior Programme Delivery Manager Digital – Generali (2018 – 2019)
Manage Digital IT programme office for a multi-national insurance firm based in Italy. PMO governance includes actuarial and technology considerations, vendor contract solicitations, negotiations, and selection of Digital platforms to be launched prior to 2022. Manage key considerations integrating Digital platforms and inter-operability with current G/L and financial systems.
Drive 9 Digital workstreams in the PMO – monthly reporting to the SteerCo
Resource and budgetary management
Senior Programme Manager Digital – AIA (2018 – 2018)
Managed Digital programme office for a multi-national insurance firm based in Hong Kong. PMO governance includes technology considerations, vendor contract solicitations, negotiations, and selection of Digital platforms to be launched prior to 2022. Manage key considerations integrating Digital platforms and inter-operability with current G/L and financial systems.
Drove 16 Digital workstreams in the PMO – monthly reporting to the SteerCo
Resource and budgetary management
Business Unit management (11 countries)
Program Delivery Director – Citigroup (2017 – 2018)
Program Director for their Fintech initiative building a multi-national a dedicated Programme Office for their ‘Bank of the Future’ leveraging Artificial Intelligence, Blockchain, Big Tech, Core Banking, Cloud, and Digital Assets
Senior Advisor IT Services – Fannie Mae (2017 – 2017)
Program Director for their Fintech Single Source Validation systems providing strategic IT transformation services for the office of the CIO at Fannie Mae. Services include technology consolidations and application integrations, vendor contract solicitations, renegotiations, and big data optimization efforts.
M&A Delivery and Program Director – ENSTAR Insurance Group (2017 – 2017)
Strategic M&A services for under the office of the CIO at ENSTAR Insurance Group in New York and London during multiple acquisitions and divestitures with valuations more than $30M USD. I provide program management for multiple concurrent project acquisitions including P&C, Life, Liability, and D&O claims businesses. Am currently assessing several Joint Ventures and digital transformation projects.
Managed joint operational model for Commercial Insurance and M&A program
Senior M&A Delivery and Program Director – Janus / Henderson Capital (2016 – 2017)
Senior Program Manager to both Janus (US) and Henderson (UK) corporate merger. These services include Fintech initiatives to consolidate technologies and migrate Funds, application systems, and operations. The Fintech integration included back office clearings, settlements, certain Sheltered Harbor provisions for Cyber Security, BCDR, and is designed to enhance resiliency and provide enhanced protections for customer accounts and data. The data between the entities was made available to customers through a joint Custody Partner and other financial institutions.
Program management services across the PMO including technical and business operations and manage 12 concurrent projects including their SEC modernization initiative. Henderson systems are being integrated into Janus funds portfolio of products. delivered integration of middle and back office trading systems and several Funds – Agile methodology used.
Senior M&A Strategy and Program Manager – Goldman Sachs (2016 – 2016)
Strategic IT transformation services for the office of the COO at Goldman Sachs during the acquisition of GE Capital (Deposits Group). These services include initiatives to consolidate technologies and migrate application systems, vendor contract solicitations and negotiations, and Digital optimization efforts. I provide technology improvement opportunities across the PMO including technical and business operations and manage 16 concurrent projects. GE systems are being integrated into GS wealth management portfolio of products.
Program Manager – Vendor Services – Citibank GCT and CTI verticals – WIPRO (2012 – 2016)
Strategist for Citibank’s HR and Vendor rationalization/consolidation efforts in Asia and Americas. Scope is to reduce 18,000 vendors worldwide by 40%. I manage contract renegotiations, multi-vendor management for GCT sourcing initiatives, and vendor negotiations for all banking product lines including Core Banking, Wealth Management, Cards, e-Biz, and collections. Delivered integration of middle and back office trading systems – Agile methodology used.
CIO Advisor to the CIO’s office relating to multi-national BPO / ITO engagements. $500M USD TCV with Citibank.
Conducted and performed regulatory assessments during Citi’s vendor rationalization initiative
Provided remediation negotiations with multiple country regulators
Senior Programme Manager – AXA Group and AXA Tech (2011 – 2012)
Consultancy services for AXA Technology Services (ATS) providing IT consolidation strategies under their Network Simplification Program. Managed RFI/RFPs, contract negotiations, and vendor/client renegotiations. Managed M&A contract negotiations during the acquisition of HSBC Insurance group in Hong Kong – value of $550M USD.
Provided process improvement opportunities across the organization including technical and business operations and develop corporate support functions for their Life and P&C lines of business. Through these engagements, I have worked with clients in the areas of benchmarking, business process analysis, business and financial planning, prioritization analysis, ROI and business case analysis, performance measurement and management, Delivered integration of middle office insurance systems.
Liaise with senior stakeholders from Hong Kong Compliance and Internal Audit to drive the delivery of regulatory submission
Lead 24+ project managers and established program management office for across 65 countries
Advisor – Ernst & Young (2007 – 2012)
Advisor to E&Y for several global IT initiatives consisting of Financial Infrastructure services between the firm and its vendor partners. Performed 3rd party performance evaluations and benchmarking services, initiative to identify and contract a 3rd party to provide data systems and services used in conflicts checks during Independence reviews for the Big 4 audit groups.
Independence Advisor and participant with E&Y during SEC Committee reviews of Digital regulations.
Apr 2006-Apr 2007 - New York / London / Singapore
Director Strategic Services – TATA Consultancy Services
COO – Law and Economic Consulting Group (LECG) (foreign economics division acquired by TCS)
Director based in New York office with areas of responsibility for overall growth, profitability, staffing and management of the Business Advisory and Strategic practice, including Banking and Financial Services, Business Transformation Services, major client business development, general offshoring and outsourcing, and advisory services. Responsible for multiple engagements with global Financial Services and Telecom clients providing corporate governance and risk management expertise. My practice group focus was on the economics of offshoring in the US marketplace; which won in excess of $50M USD in new business.
Mar 2004-Apr 2006 - New York / London / Singapore
Managing Director – BearingPoint (formerly KPMG Consulting)
Head of Client Services based in New York area responsible for the overall growth, profitability, staffing and management of the Financial Services and Insurance practice in the New York office, major client business development, contract negotiations, and a wide range of engagements covering security and risk assessment, business and economic strategies. Responsible for multiple engagements providing corporate governance and risk management expertise. Managed 86 direct reports in New York and London. Brought $130M in new business to the practice in 18 months.
Senior Advisor for several initiatives in Singapore, Shanghai, and Manila
Developed standards-based suite of services providing financial analysis, and IT risk management for multiple financial services, and insurance clients
Advisor to AIG during pre-negotiations to divest Philamlife division
Nov 1996-Mar 2004 – New York / London
Head of Technology Management / Director of Global Infrastructure – British Telecom
Major Engagements Director – BT Global Services
Head of Solutions with global operations in 12 countries. Acted as liaison between London corporate office and certain American government agencies regarding British-American security projects.
Relocated to London during acquisition of Radianz from Reuters and France Telecom; now known as BT Radianz global cloud services.