Senior credit controller
Resume:
Mr. Ibrahim Halawa
*.******@*****.***
Education and Diplomas
2011
2006
2003
Bachelor’s Degree in Commerce and Finance
Faculty of Business Administration
Mansoora University
High School Diploma
Islamic Private School Education in Ras AL Khaimah Secondary School Certificate
Islamic Private School Education in Ras AL Khaimah Work Experience
Senior Credit Controller with Gulf Commercial Group From July 2015 till Present
Document all the relevant correspondence related to outstanding invoices and communication from clients.
Liaise with other departments within the company to ensure the best possible service is given to the client as well as ensuring prompt payment is received.
Assisting with invoicing and manual invoicing when required.
Handles disputed accounts and negotiates to bring payment into line with terms.
Obtains sufficient information to assess the creditworthiness of new and existing customers.
Anticipates developments, and identifies accounts that will require special attention.
Authorizing credit account terms.
Succeeding the submission of the invoices and ensure that the necessary document reach the customer on time.
Ensure reconciliation of all sub ledgers & general ledger is performed on regular basis.
Manage the Invoice generation operation and Credit Control.
Annual physical stock counting and prepare excel report for any differences.
Check Monthly Bank Reconciliation Statements of all bank accounts maintained resolve any differences in a timely manner.
Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
Carried out account reconciliation process while ensuring timely completion of allocated tasks. Effectively interacted with senior management, colleagues and staff members to participate in process improvements.
Ensure that debts are paid in a timely manner.
Personally investigate the largest customer credit applications.
Personally visit the largest customers to establish relations.
Monitor periodic credit reviews.
Monitor deductions being taken by customers.
Maintain daily correspondences with the sales department to keep the clients information updated and their account is up to date.
Develop reports as required for external and internal purposes.
Effectively manage and maintain the Days Sales Outstanding (DSO) at desired levels by rescheduling of debts and re-evaluating assets.
Ensure to create and maintain a credit file database for all customers.
Responsible for standardized reporting on credit assessments & reviews.
Handling PDC Cheques.
Handling bounced Cheques.
Controlling all the receipts voucher books & make sure that all the receipts are posted in the system. Credit Controller with Gulf Commercial Group From January 2013 till July 2015
Generating the weekly invoices report to make sure that all the invoices submitted on time.
Send out monthly client statements/letters as may be agreed from time to time.
Meet cash & debtor day targets set by the Firm.
Maintain accurate records of all chasing activity.
Regular meetings with Fee Earners to ensure all relevant debts are managed as necessary.
Assist in the setting up of the credit control system.
Chase overdue invoices by telephone, email & letter within agreed timescales.
Provide accurate advice on billing queries.
Respond promptly and completely to both client and internal enquiries.
Undertake account reconciliations as required.
Ensure monthly processing deadlines are met as required.
Identify when delinquent accounts need to be called based on their terms of sale and call promptly once an account becomes past due.
Follow up frequently for payment commitments.
Coordinated with clients on phone calls, emails & letters regarding overdue invoices within agreed timescale.
Provided guidance on billing queries as well as addresses and resolved both internal and customers’ queries.
Provide detailed information in the on line credit notes.
Handle all requests for documentation and to conduct all research resulting from the morning calls in the afternoon.
Reconcile at least one disputed account per day.
Provide superior customer service to our internal and our external customers.
Compile and submit information about problem accounts to the Department Manager.
Posting the receipt vouchers in the system.
Issuing Debit Note & Credit Note.
Handling petty cash.
Handling the cash collection.
Oracle skills in financials and accounting
Generating updated statement of account for each customer
Following the payment received through Bank transfers / chq / cash.
Producing monthly report in order to analyze the account status
Succeeding the submission of the invoices and ensure that the necessary document reach the customer on time.
Processing the customer ledger for the purpose of reconciliation of accounts.
Permit to hold the account Sales/ Services in case there is any payment issues.
Producing monthly report in order to analyze the account status. Skills
I have a Good Communication skills
Time Management Control
Have ability to be Leadership selected by the staff
Problem Solving in short time
Good negotiations skills
Good interpersonal skills
Familiarity with computer systems and complex databases
Good numeracy skills
Confidence and the ability to place pressure tactfully on individuals and companies who owe money.
Organizational skills
A realistic approach to the world of finance
Empathy for the situations of others who may be unable to make payments on time
The ability to adhere to strict deadlines
The ability to work under pressure
The ability to explain financial issues to others in a simple yet direct manner Languages :
English : Fluent
Arabic : Native language
Computer Science Skills :
MS Excel, MS Word, Outlook
Power Point,
Front Page
ERP system Oracle 12.1
Personnel Information
Marital Status: Married
Nationality: Egyptian
Birth Date: Apr 26, 1989
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