Business Analyst

SALAR HADDAD

** ******* ****, ******** ****, ON, L4E 0J3 · 647-***-****

adhi2n@r.postjobfree.com · LinkedIn Profile

Result-driven Business Analyst with 5 years of experience in business operations, client relations, and new business development. Recognized as a creative thinker with strong analytical and prioritization skills proficient in all facets of information systems methodology from conceptual design through documentation, implementation, user training, quality review, and enhancement. Equipped with strong interpersonal skills as well as strong sense of leadership with a commendable record of achievements. EXPERIENCE

JULY 2018 – PRESENT

TECHNICAL BUSINESS ANALYST, PORTFOLIO PLUS INC

• Lead or participate in engaging business groups, Subject Matter Experts (SME), and 3rd- party vendors in documenting and defining objectives, planning and managing detailed business requirements (detailed specification, user stories), and other supporting documentation as required for projects with small to moderate degree of complexity.

• Translate Business Requirements into technical design and functional requirements documents.

• Identify and assess business impacts and risks, suggest recommendations on options, and help define end state of desired changes.

• Delivered Functional, Regression and User Acceptance testing and achieved an 80% decrease in overturn.

• Demonstrate leadership and partnership skills by coordinating and partnering with all relevant stakeholders across the organization to ensure approved deliverables are integrated, tested, and launched successfully and on time.

• Analyzed team performance with the BA manager, championed and implemented the changes to improve the efficiency of the entire team. MAY 2018 – JULY 2018

PROGRAMMER ANALYST, PORTFOLIO PLUS INC

• Researched, designed, and implemented scalable applications within Portfolio Plus system for information identification, extraction, analysis, retrieval, and indexing.

• Reviewed programs to provide input for key decision-making and strategic planning.

• Prepared application mockups as well as PowerPoint presentations to assist business teams in understanding the proposed solutions.

• Worked with project manager to plan successful project sprints for Agile development. MAY 2017 – JANUARY 2018

ANDROID DEVELOPER, CIBC

• Participated in multiple project initiatives as assigned and influenced stakeholders in ideation, planning, and implementation of solutions using Agile methodology. 2

• Collaborated with cross-functional team to write software technical specifications and developed applications in J2EE utilizing MVC architecture.

• Displayed dedicated support and timely issue resolution following each successful deployment.

• Reduced QA completion time 20% by developing test scripts for integration and user acceptance testing (UAT).

MAY 2016 – MAY 2017

BUSINESS ANALYST, IQSYS

• Utilized SQL to script against databases for Data Analysis.

• Facilitated JAD sessions and conducted interviews with key business users to collect information on business processes and user requirements.

• Self-educated on the newly adopted tools by the organization and trained a team of 5 in using them.

• Involved in deployment of various reports to different SharePoint libraries for end-users.

• Acted as the liaison between development and testing teams, ensured that requirements are well understood and met, revised test plans, coordinated defect management, and change request control.

EDUCATION

APRIL 2020 - PRESENT

BUSINESS ANALYSIS CERTIFICATION, UNIVERSITY OF TORONTO JULY 2019

WHITE BELT SIX SIGMA CERTIFICATION, GO LEAN SIX SIGMA SEPTEMBER 2014 – APRIL 2019

BACHELOR OF INFORMATION TECHNOLOGY, YORK UNIVERSITY CORE SKILLS

• Requirement Gathering and Analysis

• Agile Expertise

• Research and Development

• User Acceptance Testing (UAT)

• Production Support

• Strategic and Business Planning

• Software Development Life Cycle

• Team and Project Management

TECHNICAL SKILLS

• Platforms: Mac OS, Windows, UNIX, Linux, Apple IOS, Android

• Tools: JIRA, Confluence, SharePoint, HP ALM, HP QuickTest, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, Visio), Adobe Analytics, Oracle, SVN, GitHub

• Languages: Java, JavaScript, XML, HTML, JSON, CSS, Python, Progress OpenEdge, SQL, Web API, R

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