EDUCATION
Santa Isabel College
Manila, Philippines
Graduated Magna cum Laude, Bachelor of Science in Public Relations Major in Journalism
Dean’s List
Editor and Secretary, SIC Marian Gazette Student Organization CONTACT
****************@*****.***
Manila, Philippines
WORK EXPERIENCE
IGT Technologies Phils. Inc.
Travel Consultant/ Back Office Support
February 2019-March 2020
Taguig City, Philippines
Arrange reservations and routing for passengers at request of Ticket Agent. Examine passenger ticket or pass to direct passenger to specified area for loading. Assists passengers requiring special assistance to board or depart conveyance. Inform customers about the flight status mainly arrival and departure information using our own system. Reads coded data on tickets to ascertain destination, marks tickets, and assigns boarding pass.
ESCO PHILIPPINES INC.
Operations and Procurement Executive
November 2016 - March 2018
Singapore
Work and responsible independently with duties providing administrative role to the company. Admin for operations by overseeing day to day operations in Pre-Sales, Post Sales and Service department. Perform filing and documentation issues and provide with vital assistance in keeping records and follow up status of under processing service transactions. Correlates all signed documents from Operations department to the assigned Service Engineers. Monitor issues and concerns that need to be raised immediately to the Operations Manager. Maintaining daily report of the equipment based on performance and its inventory.
MYLENE S. MARTIN
PROFILE
A highly talented, skilled, confident,
hardworking and well-oriented
professional with more than 15+ years of
experience in the field of Senior Level
Assignments, Office Administration,
Secretarial Operations & Client
Relationship Management. I have learned
the importance of cultivating and
preserving relationships while absorbing
the wisdom of my more experienced and
knowledgeable mentors. From that, I can
work to the best of my abilities and
achieve results to add value to day-to-day
business operations.
WINRI PTE. LTD.
Personal Secretary to Chief Operating Officer
December 2014 - September 2016
Singapore
Manage and coordinate the diary/planner of head. Monitor schedule internal/external appointments, meetings, and video conferences of executive. Research and assist in obtaining visa and passport by the client. Organize client/guest hotel accommodations and transport service. Research and assist in obtaining visa and passport by the client. Prepare daily time sheets and daily administrative tasks of staff. Prepare daily expense report adhering to superior’s bank accounts as well as managing credit cards and receipts. Proactively update employer on progress of administrative matters. Develop and maintain hard and soft filing systems in accordance to records management of head.
GREEN TOUCH TECHNOLOGY
Assistant Manager of Business Development
August 2013 - September 2014
Kingdom of Bahrain
Generate new business by aggressively prospecting new company contracts. Build relationships with local executives to drive business development. Investigate new business areas for expansion of staffing offerings. Attending client complaints and trying to resolve before it reached to the higher level. Keeping a systematic track of incoming and outgoing documents and its distribution to concerned department and clients. Ensuring the authenticity of office policies and procedures and supervising support staff. Takes care of entire department staffs attendance system. Scheduling appointments, meetings and conferences for business purposes. Coordinate with recruitment agencies for recruitment needs and its follow up once all the formalities are being completed. Prepare payroll, leave salaries, full and final settlement, overtime request for the employees and ensure that deadlines set are met. Travel and Tours arrangements for Superior and Executive management from time to time. Following up with insurance company to lodge medical claim, vehicle insurance and commodity insurance claims. IMPACT ESTATE WLL
Executive Secretary to the Managing Director
January 2012 - June 2013
Kingdom of Bahrain
Coordinate with Property agents, subcontractors and legal advisor to ensure client’s requirements are met. Monitoring company’s new Real Estate projects and property developments. Completes, sign and settle final hand over documents of different flats, villas to clients which includes final walk through of property. Organize database entries of Real Estate Management.Completes, sign and settle final hand over documents of different flats, villas to clients which includes final walk through of property. Arrange meeting appointments of Property Manager and clients. Organize travel itinerary including booking flights and reservations. IDEAL BAHRAIN PROPERTIES CO. SPC.
Executive Secretary/HR Administrative Assistant
November 2008 - December 2011
Kingdom of Bahrain
Organize and maintain filing system, correspondence and other records. Ensuring the authenticity of office policies and procedures and supervising support staff. Cross check and verify all types of documents (Telegraphic Transfer, Cheque, Letter of Credit, TR’s, Resolutions etc.) Planning, preparing meetings and organizing overseas conference calls. Negotiate with freight forwarding company for quotes in line with department budget. Coordinates import shipment to supply retail business of the company. Creates item codes for new products and its entry into synchronized POS system. Assist Personal/Admin department for timely Trade License renewal. Handle inventory of retail shops and requisition of stock. Supervise and train other staff.
Organization
Project Management
Communication Skills
Data Entry
Teamwork
Office Support
Office inventory management
Executive Support
Research Support
Interpersonal Skills
Customer Relations
Retail Management
Database Management
HR Recruitment
Event Planning
Product and Service Knowledge
Collaboration
3 months training in ESCO Singapore for product knowledge
1 week training for Performance Enhancement by Green Touch Technology held in Dubai
3 days training on Business Writing Essentials
2 days training on Customized Excel by Horizons Computer Centre, Dubai TRAININGS ATTENDED
PROFESSIONAL SKILLS
Filipino (mother-tongue)
English
Arabic
Singlish
Nihonggo
Travelling
Painting
Reading books
Writing
Swimming
Dancing (Zumba, Aerobics and Yoga exercises)
Academic Excellence Award
Highest Achievement Award
Outstanding Bachelor of Science in Public Relations Graduate
Outstanding Journalism Graduate
SIC Leadership Award
College Service Award
Furnished upon request.
LANGUAGES
HOBBIES/INTEREST
AWARDS/ACHIEVEMENTS
REFERENCES