Maria Fe S. Panganiban

** ****** *****, ********* ***** Del Carmen st. Brgy. Nangka

Marikina City Philippines, 1808

Phone No.: 8-356-0427

Mobile No.: (639**-*******

Email Add: adhhzm@r.postjobfree.com

PERSONAL INFORMATION Attach Here

2x2

Permanent Address Colored

: 58 Oxford drive Hampstead Place Del Carmen st, Marikina City, Picture

Philippines, 1808

Birthrate : May 21, 1986

Birth Place : Pasig City, Manila

Height : 5’5 ft.

Weight : 110 lbs.

Sex : Female

Civil Status : Separated

Religion : Roman Catholic

Nationality : Filipino

BENEFICIARY

Beneficiary Name : Leugim Gabriel S. Panganiban

Relationship : Son

Permanent Address : 58 Oxford drive Hampstead Place Del Carmen St. Marikina City,

Philippines 1800

Tel. No. : 8-356-0427

CHILDREN

Panganiban, Leugim Gabriel Birthday: November 27, 2008

Birth Place: Malolos Bulacan City

Civil Status: Single

Occupation: Student

DEPENDENTS:

Mother: Samson, Maria. Victoria Birthday: September 28, 1968

Birth Place: Quezon City

Occupation: Housewife

BROTHERS / SISTERS

Brother: Delgado, Adrian Birthday: November 5, 1988

Birth Place: Laguna

Civil Status: Married

Occupation: OFW

Brother: Delgado, Jonvick Birthday: May 1 1998

Birth Place: Marikina City

Civil Status: Single

Occupation: Kitchen Staff

EDUCATIONAL BACKGROUND

Elementary Year [From] - [To]

School: San Roque Elementary School 1992 - 1998

Address:San Roque, Marikina Philippines

Secondary

School: Rizal High School 1999 - 2003

Address: Rosario, Pasig city Philippines

College

Course: AB Psychology 2003 - 2005

School: Arellano University

Address: Pag-asa,Pasig, Philippines

EMPLOYMENT HISTORY

Position: Waitress

Company: Royal Caribbean International Cruise

Address: Miami, Florida USA

Date: May 17 2015- June 28 2020

Reason for Leaving: Presently Employed

Job Description / Duties and Responsibilities:

All duties and responsibilities are to be performed in accordance with Royal Caribbean

International’s Gold Anchor Standards, SQM standards, USPH and HACCP guidelines,

environmental, and work place safety policies and procedures. Each shipboard employee

may be required to perform all functions in various food and beverage service venues

throughout the ship.

In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence,

each employee conducts oneself in a professional and courteous manner at all times. This

consists of physical and verbal interactions guests or fellow shipboard employees and/or

in the presence of guest contact and crew areas.

• Learns and uses appropriate food and wine terminology and pronunciation. Becomes

knowledgeable of menu descriptions and wine lists in order to discuss items

appropriately and to enhance the guests' dining experience.

• Provides on-the-job leadership and guidance to Assistant Waiters to strengthen their

current performance and in preparation for possible advancement to a Waiter position.

• Obtains linen, silverware, glassware, and china to set tables.

• Arranges settings on tables per Gold Anchor Standards.

• Greets and escorts guests, where applicable to their assigned seats, or to available

seating, per Gold Anchor Standards.

• Presents both food and beverage menus to guests, suggests dinner courses, appropriate

wines and answers questions regarding menu and wine selections per Gold Anchor

Standards. Makes recommendations to entice guests while meeting management goals

to reduce particular inventory stock.

• Relays order to galley as required and serves courses from galley and beverages from

various locations.

• Provides quality control of all food and beverage presentations. Garnishes and

decorates items as required prior to serving.

• Enters food and beverage orders in the point-of-sale system.

• Responsible for maintaining cleanliness and integrity of assigned station including (but

not limited to) table pieces, side stands and chairs.

• Observes guests to anticipate their needs, responds to any additional requests and

determines when the food and beverage service has been completed.

• Participates in dining room entertainment as directed by established activities and

specific itinerary adaptations such as the theme night parades.

• Participates in rotational service delivery schedule working in Windjammer, Room

Service and/or other food and beverage service venues.

• Attends meetings, training activities, courses and all other work-related activities as

required.

• Performs related duties as required. This position description in no way states or

implies that these are the only duties to be performed by the shipboard employee

occupying this position. Shipboard employees will be required to perform any other

job-related duties assigned by their supervisor or management.

Actively follow ServSafe responsible service of alcoholic beverages.

Position: Medical Secretary

Company: Royal Caribbean International Cruise

Address: Miami, Florida USA

Date: September 18 2016- August 20, 2017

Reason for Leaving: Presently Employed

Job Description / Duties and Responsibilities:

• Compile and record medical charts, reports, and correspondence.

• Answer telephone, schedule appointments, and greet and direct patients and

visitors.

• Instruct new patients in completion of medical history and information forms.

• Prepare bills to patients.

• Assist medical staff with their administrative duties.

• Prepare LGA Forms (Landed Goods Advice) as required.

• Assist in the preparation of Department budgets.

• Participates on all lifeboat and emergency drills held on board unless excused by

the Staff Captain.

• Assist in the monitoring of monthly financial results.

• Train/assist medical staff in computer usage.

• Maintain office filing systems.

• Assist in the preparation of memos, correspondence, E-mail, reports, etc.

• Maintain overall office organization.

• Additional duties as requested.

• Know and follow all SQM policies.

• Scheduling patients for laboratory tests and medical examinations.

• Assisting patients or family members with completion of medical forms.

• Informing patients of costs of care, and guiding them to appropriate resources for

further information, guidance or assistance and preparing and printing Guest’s

billing.

• Assisting in arranging the medical disembarkations of patients.

• Answering telephone calls, screening callers, relaying messages, and greeting

Medical Center visitors.

• Maintaining Medical Center calendar, appointments, and meeting rooms.

• Picking up and delivering Medical Center materials as required.

• Opening, sorting and screening Medical Center mail.

• Filing and retrieving Medical Center materials from files.

• Completing request forms for office supplies and equipment as directed.

• Preparing memos and reports as directed.

• Operating computer to access e-mail, electronic calendars and other basic office

support software.

• Using automated systems to access, enter and edit patient information.

• Completing necessary Crewmember and Guest logs, including Voyage Medical

log and Acute Gastroenteritis log.

• Performs other related duties as assigned or as directed. The omission of specific

duties does not preclude the supervisor from assigning duties that are logically

related to the position.

• During a Code Alpha, the Medical Secretary will be expected to help the medical

team in all administrative duties that may be needed during such emergencies.

Position: Assistant Restaurant Manager/ Events Officer

Company: Mother Spice Food Corporation

Address: Bonifacio High Street, Taguig Philippines

Date: February 27 2012 – February 25-2015

Reason for Leaving: Resigned

Job Description / Duties and Responsibilities:

• Responsible for Supervising Dining Area .

• Responsible for preparing the monthly / daily inventory of all store stocks.

• Responsible in Local Store Marketing.

• Responsible in Events Inquiry.

• Responsible in evaluating the newly hired Staff and re evaluating all existing Staff.

• Responsible in reporting Daily Sales Report.

• Responsible in reporting to the Brand Manager and Area Operation Manager regarding both

kitchen and dining concerns.

• Responsible in manpower scheduling

• Assist the customer with their demands, suggestions and complaints.

• Communicate with the manager regarding the sales, employees and other important matters.

• Act as officer in charge whenever the presence of the Manager is not available.

Position: Server / Cashier

Company: Conti’s restaurant and pastry shop

Address: Katipunan Ave.Quezon city, Philippines

Date: September 2010 – October 2011

Reason for Leaving: Resigned

Job Description / Duties and Responsibilities:

• Responsible for Taking the orders.

• Responsible as Cashier reliever.

Position: Server / Cashier

Company: Shakey's

Address: Pasig city

Date: November 18, 2006– August 15, 2010

Reason for Leaving: Resigned

• Job Description / Duties and Responsibilities:

• Responsible for taking the orders.

• Responsible for giving an excellent service

• Responsible for taking care of the sales of the company.

• Responsible for doing a sales report and deposit the sales

Position: Cashier / barista

Company: Dome Cafe

Address: Shangri-La plaza, Mandaluyong City

Date: May 2, 2006- October 21, 2006

Reason for Leaving: Resigned

• Job Description / Duties and Responsibilities:

• Responsible for taking the order.

• Responsible for making a coffee.

Position: Service Crew/Cashier

Company: Jollibee Starmall

Address : Mandaluyong City

Date: September 10, 2003 – December 31, 2003

SPECIAL SKILLS / INTERESTS

• Skilled in major relevant computer applications like MS Word, MS Excel, Power Point.

• Well-versed in oral and written English and Filipino.

• Trained People and motivate them.

• Communicate to other people

CHARACTER REFERENCES

Mr. Deejae Atienza

Brand Manager

Slappy Cakes

Cell. No.: 091********

Maricris Quinto

HR Manager

Sehwani Manpower.

Cell No.: (639**-*******

John Angelo Bugay

Seaman

Royal Caribbean Group

Cell. No. 092********

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