Jൺඇൾඍ Sඎൾ O'Nൾ අ

Fresno, California ***** 559-***-**** adhhqa@r.postjobfree.com

Enthusiastic Administrative Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of SOP and training in Office skills. Motivated to learn, grow and excel in administrative position. Logistics

SAP

Inventory Management

Inventory Control

Time management

Quality Assurance

Administrative support

Customer Service

Training

Data Entry

Rental Coordinator/Service Dispatch/Logistics Manager, 10/2012 to 11/2019 Toyota Material Handling-Northern California – Fresno, CA Processed customer orders and accurately entered into order system. Completed sales transactions, including all accepted forms of payment. Addressed customers complaints and resolved issues to promote satisfaction. Managed multiple tasks in high-volume environment. Responded quickly to customer inquiries, answering questions and offering insight into products via phone and email

Received deliveries, checked off items on BOL, entered into Excel spread sheet and assign Asset Numbers

Worked with customers to understand requirements and provide exceptional customer service. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Created spread sheets on Excel to track equipment, employees and equipment Receptionist/Billing Specialist, 03/2001 to 09/2012 Forklift Specialties, Inc. – Fresno, CA

Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.

Wrote professional quotes for Sales staff as needed Supported various administrative duties by proofreading, transcribing and invoicing. Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Entered daily data in computer systems and documented office activities. Kept daily records in Softbase to maintain technicians time cards by entering and updating information. Assisted in administrative duties for office team, including request for PO's, A/R, A/P, copying manuals and ordering of office supplies

06/1974

Bolsa Grande High School - Garden Grove, CA

Received 2018 “Aesec Award” distinction from Toyota Corporation. Eൽඎർൺඍ ඈඇ

Aർർඈආඉඅ ඌ ආൾඇඍඌ