Pete Martin

**** ******** ** ** ***** adhhoi@r.postjobfree.com 864-***-****

Summary: Multi-unit franchise restaurant leader with successful experience in the quick casual restaurant industry. Able to establish rapport and credibility with diverse teams to strategically plan, organize, and implement programs to increase ROI. Possess key mastery of P&L analysis and projections, controlling expenditures, and initiating staff management training and development.

Professional Experience:

Biscuitville (Clemmons Nc) July 2019- Present

Operator

Responsible for all operations and financial results for a location currently on track to do 1.8 Million in annual sales.

•Positive 7% YOY sales. Last 4 months with DT only

•Developed 4 team members to managerial promotion.

•Lowered Cost of goods to a consistent 1.5% below target numbers

•Increased Guest service Metrix numbers on avg of 25%

CiCi's Pizza (North Carolina/South Carolina) 2009- 2019, 2001-2003

Multi-Unit Supervisor / Owner Operator

Leadership and Coaching of Franchise Operator units, with a focus on operational execution, maintaining brand standards utilizing compliance and training evaluation, implementation of labor and cost of goods, control monthly budgets and P&L reviews, execution of business model, and commitment to community involvement and gorilla marketing.

Accountable for 4 units located in North Carolina and 2 units in South Carolina.

•Oversight of unit volumes ranging from $650K weekly to $2+ million yearly sales

•Involvement in all Administrative, Clerical, Managerial duties of units

•Oversee hiring/training/scheduling of BOH/FOH team members

•Manage all BOH functions (ordering/Food Cost/Labor Cost etc.)

•Oversight of weekly unit inventory/ P&L Management

oMaintain food cost budget in units of 30% (Target)

oMaintain weekly labor budgets below 30% (Overall target)

•Coordinate all weekly/period LSM activities

•Set the pace for outstanding Guest Service

(Operated 4 stores My first year (Owner did not renew lease on the 4th. Growing total sales from just over 1.5 Million a year to over 3 million a year)

McAlister's Deli (North Carolina) 2003-2009 General Manager / Associate Manager

•Managed all aspects of daily operations including associate managers, front-of-the-house, back-of-the-house, and catering off-site events.

•Ensuring highest level of quality and customer service.

•Oversee daily management of controllable costs.

•Hire, train, and develop Front-of-the-House and Back-of-the-House employees.

•Identify potential key-holder and management candidates.

•Monthly analysis of budget and P&L's.

•Local marketing focused on growth of both catering and in-house sales.

•Responsible for comprehensive customer service.

•Extensive weekly inventory.

Education;

BA Sports Management / West Virginia University 1996-2000

(My degree covers business management and marketing)