Service Assistant
Resume:
Lidia M. Estrada
Columbus GA 31907
Tel: 706-***-****
E-Mail: ******.**.**@*****.***
K ey Proficiencies
● Proactively coordinate projects, inspect the quality of items/property and track inventory offering consultancy to the logistics management and operations and maintenance.
● I work for the Largest Logistic Company for the Department of the Defense (Kellogg Brown & Root)
● Have been working for the Board of Health (DeKalb County) 5 yrs.
● Work to ensure quality, efficient, timely and cost
● effective measures for productivity, storage, cost avoidance, and customer service.
● Ability to work to tight deadlines and under pressure, Flexible and adaptable to a changing environments to work to tight deadlines and under pressure Ability to relate to and communicate with a culturally diverse group of colleagues and clients.
● Articulate communicator with a fluency in English and Spanish, with people at all levels. Work History
Oct 2011- Jan 2017
Program Assistant
I start on Oct 2011 I end on Jan 2017
Dekalb County Board of Health
Monday to Friday from 8:15 am to 5:00 pm (40 hrs a week) Assistant Program Dental Clinic
My Immediate supervisor was Dr Frank Mathews.
I start with a salary of 28,000 and I end with 30,000 a year I take care more than 30 Pat. a day and Phone calls for walk in P lans, organizes or coordinates the activities of an assigned program. Reviews, monitors and ensures compliance with assigned program areas policies and procedures. Conducts on-site reviews, audits or surveys of clinical and treatment facilities, regulated entity operations and program, conducts utilization reviews, peer evaluation activities and all other reviews on a scheduled basis Coordinates. Monitors, tracks, and maintain records on compliance. Plans and evaluates outcome, develops, schedules and implements surveys for certification of regulated facilities. Plans, organizes, and directs the certification/Reviews new rules and service site applications. Researches and analyzes state codes, federal regulations and industry manuals regarding forms, policies and procedures. Reviews applications for accuracy and compliance with guidelines, regulations. Performs general clerical and administrative duties of routine support for client registration, medical record, phone calls, home visit, set appointment relative with outreach program. Connect families and children with preventive care and developmental services check with parents to be sore the children continue to gate care and service they need. Works with the public, and private.
Coordinate and initiative, suggestions of new ideas. Organize providing support services to the customer acknowledge of all the service.
Jan 2008 – Jul 2010
Kellogg Brown & Root and national staff.
I work more than 55 hrs a week from Monday to Monday, taking 10 days R&R every 120 days for a year streak. I work for this company as a Contract Military Defense, I was tranfer from cam to cam I work in different camp like...Liberty,Falcon,Fallujah,Al Asad,Balad,Tikrit,Barajan,Rajahuaj. I support more than 7, 000 soldier in one camp
Istart with the salary of yr (87.000) and I end with 95.000 a yr, monthly salary. Responsible for temporary or permanent living quarters for client and other civilian contractors. Oversee activities to ensure proper maintenance, safety and cleanliness standards are adhered. Ensure vacancy/occupancy rates are maintained. Oversee the supervision, escorting and directing of subcontractor employees. Responsible for ensuring the proper inventory of supplies for living quarters and cleaning. Oversee key control. Interact with peer groups to ensure all aspects of billeting are functioning properly. Monitor customer service desk to ensure Technicians and Coordinators are providing friendly, professional service to the customer. Knowledge of and ability to train employees on all relevant safety standards related to area required. May have budgetary responsibility for area. Conducts regular meetings and builds employee morale. Conduct daily safety briefings. Undergraduate degree in related field with 5-7 years’ experience or equivalent work experience. Previous lead/supervisory experience preferred.I nsure customer satisfaction, integrity of the property along with assuring the subcontractor, stay in conformance with SOP and SOW regulations, Brief employees on the daily mission and solving problems. Oversee subcontractor (staff of 15 SCWs), 4 X pats. Coordinate labor requirements, supplies, and equipment and service requests with the subcontractors, military representatives, and other Staff organizations providing support services to the operations and maintenance, Quality assurance and property. Coordinate with the Container manager & Warehouse on inventory, working with Property Dep’t keep track al Government Property Items. Coordinate with military of about 7000 soldiers & Government employees. Making sure that all SOR’ is being close and completed. To inspect, organize, coordinate operations. Review Preventive Action Safety reports and QA/QC Inspection reports and correct all documented deficiencies. Provide direct operational oversight and supervision for the contract and service contract overseen as a supervisor. Supervise 4 Service Employee Workers, Responsible and accountable for billeting and housing of military and civilian personnel maintain and executing proper safety procedure.Coordinate with the Military Billeting NCO on arrive, departures and Rip Toa. Inventory and Flight Operation’s issues. Able to keep a great customer services relation with the military and other Government employees.Responsible and accountable for billeting and housing of military and civilian personnel maintain and Executing, proper safety procedure. Provide direct operational oversight and supervision for the contract and service contract overseen as a supervisor. Supervise 8 Service Employee Workers, Responsible and accountab le for billeting and housing of military and civilian personnel maintain and executing proper safety procedure.
. Training
● Instructor Candidate Trainer.
● Water Safety Instructor.
● Management Training
● Professional Achievement
● Outstanding Service
● General Postal Service.
Licenses & Certifications
● Certificate of Appreciation in recognition of Outstanding Voluntary Service.
● Certificate of Appreciation from the American Red Cross (5 times awarded)
● Certificate of Water Safety Instructor CPR training ICT Instructor Candidate Trainer.
● Certificate of American Red Cross Instructors...
● Certificate of Appreciation in recognition of Outstanding Customer Service.
● Certificate of Achievement from the Department of the Army.
● Certificate of the Chamber of Commerce Professional Achievement.
● Certificate of Training, Workshop for the School Age Services from the Department of the Army.
● Certificate of Training Make Up Artists.
● Certificate of Training General Postal Service Iraq Postal Mission, Baghdad (OIF) Operation Freedom.
Contact this candidate