Curriculum Vitae

MENUKA PUN

Email: adhhj3@r.postjobfree.com

Address: ABU DHABI, HAMDAN

Mob : 050*******

Objectives:

To work in a multinational environment for a reputed organization leading to increasing responsibility and career advancement for personal growth. My strongest asset is motivation to drive any target with friendly attitude and adapt almost any environment.

I have a complete commitment and good skills that help me utilize my professional experience and offer a wide range of opportunities for advancement.

Profile:

•Ability to motivate others and provide interpersonal skills to encourage others to self-motivation, willing to set goals work to achieve them.

•Strive to completeness of work at the accurate time with strong emphasis on approaching detail.

•Excellent and a large knowledge in sales and marketing and customer service.

•Experience in dealing with people in an energetic and competent way.

•Interested in long term opportunity.

•Good presentation and negotiation skills coupled with knowledge and familiarity with all parts in the business chain.

Work experience – Working as a sales consultant in Travelex Emiraters

Exchange LLC. Abu Dubai Airport, UAE (15 June 2019 to 30 June 2020)

Job Responsibilities

•Deliver excellent customer service

•Follow the sales process in order to maximize sales

•Understand features and benefits of all Travelex product lines

•Use every opportunity to upsell and cross-sell

•Recognize the warning signs of questionable transactions and mitigate possible effects of the sale

•Adhere to promotional marketing offers

•Manage till stocks

•Achieve individual KPI’s/target

•Fully investigate over and shorts (differences) and report

•Adhere to company and location policy and procedures,including Audit, Risk, Health & Safety, Security and customer service requirements

•Ensure compliance to legal and corporate requirements

•Maintain high standards of housekeeping and presentation of stores

•Contribute to the success of the team

•Complete training within required timelines

Worked as a cashier at Alam Supermarket and AL Arab hypermarket, Alam Group of companies. Abu Dhabi UAE. (26-july-2017 to 25-Jan-2019).

Job Responsibilities

•Supports a customer-centric culture, where the full energy and activity of the store team are focused on delivering excellent customer service experiences.

•Greeting customers while entering and living premises.

•Managing the cash register and handling the cash transaction with customer.

•Scanning goods, collecting payments through different methods, issuing and handling bills and change.

•Redeem stamps, coupons, vouchers and checks.

•Make sales referrals, cross-sell products and introduce new ones.

•Providing customers with all necessary knowledge about the products thereby convincing them to buy and thus increasing company sales

•Maintaining good relationships with customers through resolving their complaints, providing informative guide and assistance to customers.

Worked as a Sales Assistant at Bhat Bhateni Super Market, Nepal. (from JANAURY 2016 to October 2016)

Job Responsibilities

•Handling the customers and making them sell the products with full satisfaction

•Providing the information of the products.

•Responsible for stock clearance and setup.

•Extensive knowledge of products and goods.

•Maintaining and developing relationships with existing customers via good customer services.

•Gaining a clear understanding of customer requirements.

•Develop sales methodologies in conjunction with the team

•Increased sales from 3 to 91%

•Expanded territorial sales by 100%

ACADEMIC QUALIFACATION

•Intermediate Certificate from Classic International Higher Secondary School, Kathmandu -

Nepal.

•School Leaving Certificate from Janakalyan Higher Secondary School, Kathmandu-Nepal.

TRANING OBTAINED

•Basic Computer knowledge.

•Cashiering from Alam supermarket and AL Arab hypermarket.

•Sales service training from Bhat Bhateni Super Market, Kathmandu, Nepal

Language known:

Comfortable with written and oral in English, Hindi and Nepali.

SKILLS

•Availability

•Result oriented

•Quick learner, communicable and utilization skills.

•English speaking skills

•Ability to work individually as well as in group.

•Ability handle routine tasks with attention to accuracy and detail.

•Flexibility to work in different shifts and locations as required.

PERSONAL INFORMATION

•

Date of birth

:

08-APR-1998

•

Nationality

:

Nepalese

•

Marital status

:

Single

•

Visa status

:

Visit visa

•

Languages

:

English, Hindi, Nepali

•Passport no : 10252054

•Date of issue : 18 FEB 2017

•Date of expiry : 12 FEB 2027

DECLARATION:

I do hereby declare that above given Information is true and genuine to the Best of my Knowledge. If given an Opportunity, to work for your Team and Organization. I will work best to your level of Expectation.

References: Available upon request.

MENUKA PUN

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