Tiffany Turner

812-***-****

**** * *** ******** **

Wingate, In 47994

adhhij@r.postjobfree.com

Employment History

Horizon Health/Paris Community Hospital

October 2017 to present

Chief Nursing Officer and Vice President of Patient Care Services-Family Nurse Practitioner

Direct and manage all nursing staff of the hospital as well as the family practice clinic

oDeveloped and grew the Hospitalist program while working at the lead FNP. Daily admissions went from an average of 2 to 8 within a 6 month time frame. Hospital census has not been maintained this well in more than 10 years. Average daily census of 16 with an average of 6 admission and 3 discharges

oStarted an ambulance service for the facility and have exceeded expectations in regards to number of runs completed to date, approximately 5 daily without 911 contract bid

Assisted in facilitation of the 911 contract for the county in May with significant county satisfaction in regards to response times and customer service

oOpened an employee based clinic for 4500 covered lives for a local manufacturer to provide primary care services, laboratory services and radiology services

oOpened a new convenient/urgent care that currently sees approximately 34 patients daily/month

oInstrumental in hiring multiple advanced practice providers and ancillary staff to facilitate safe quality care while staying under budgeted allowances

oManaged 16 direct manager reports and facilitator for remainder of facility staff as needed, approximately 350 reports distributed under these managers

oCollaborated with the medical staff to coordinate monthly meetings to increase quality care and communication

oIncreased patient volumes from an average of 7 a day to an average of 17 patients a day in the inpatient clinic, average observation patients of 6 per day

oDeveloped a sleep laboratory for outpatient overnight sleep studies also to include MSLTs

oImplemented and purchased equipment to support neurology services and new EEG equipment

oAssisted with implementation and ongoing development of new EMAR system (Athena) as an Alpha partner

oChanged practice patterns with ER physicians to keep patient at the facility while assisting with education and growth of the staff to support such service lines

oRecruited a cardiology APRN and implemented an outpatient and inpatient cardiology service line in conjunction with other cardiologist in the area

oRecent addition of a telepsych service line to include a new staffing model for the facility

oResponsible for tightly monitoring budget and holding staff accountable

oManage patient complaints and resolve daily issues

oImplemented daily safety huddle to increase communication and drive safety initiatives

oHeightened awareness of core measures and national patient safety goals to meet compliance standards

oHeld weekly Joint Commission meetings to identify and correct potential areas of opportunity to be survey ready at all times

oFilled in as the hospitalist when we had a sudden departure of a physician and vacations of existing provider

oAssisted in the ER as an APRN when the scheduled ER doctor was sick and no coverage available or the department was extremely busy and needed assistance.

May 2018 to present

oDeveloped and grew the Hospitalist program while working as the lead APRN. Daily admissions went from an average of 2 to 6 within a 6 month time frame. Hospital census has not been maintained this well in more than 10 years. Average daily census of 16 with an average of 6 admission and 3 discharges daily.

oRecruited and expanded service line to consist of 2 NPs and 1 full time MD and other prn staff

oIncreased HCHAPS scores due to more accessibility to care

oIncrease staff moral by decreasing frustration of multiple phone calls and consistent practice patterns

oDemonstrated evidence based practice through standardized order sets

oDecreased unnecessary readmissions due to incorporating case management and social services in patient discharges

March 2014 to October 2017

Certified Nurse Practitioner/Occupational Health Manager

Develop and start occupational med program

oImpacted growth and development of the department by 42% in a 12 month period with coordinated marketing techniques

oImplemented policies for the department

oCo-chaired a health and safety committee to drive changes in safe practices and implement best practices at the facility

oDeveloped a wellness program for the facility and other area companies to address biometrics and identify potential health risks

oManaged employee health program and ensured that all new employees met the employment standards required by state law

oManaged OSHA reporting log and claims for the entire facility

oDecreased recordable events by 17% within first year and have had an annual decline in recordable injuries and no lost time in 3 years

oVolume increase demanded 3 additional FTEs for the department

oIncreased communication with local physicians, hospital staff as well as business leaders to achieve desired goals for department and community

oCo-sign and monitored department policies for Medical Surgical inpatient department and respiratory department for compliance standards

oDeveloped Industrial Liaison committee to improve commination with community business leaders in regards to workman’s compensation issues

oCoordinated guest speakers and informational sessions for the committee to increase education on “hot topics”

oProject coordinator of implementing Athena electronic medical record

oMonitored and accountable for financial budget to lead to increased revenue for the facility and department

oAssessed, evaluated and treated patients needing occupational medicine services

Implemented and oversees onsite clinics and staff in collaboration with local industries to care for company employees

oOne clinic served 300 employees and has a dedicated NP to provide family practice based care two days per week on site at the factory

oOne clinic served 1300 employees plus covered lives and has a dedicated staff and NP clinic at on offsite location

Built, managed, organized budget and supply list for implementation

Staff manager over NPs and personnel of the occupational medicine clinic

oPerformed annual job appraisals

oImplemented annual competencies for staff

oIdentify opportunities for growth; council and support staff to institute changes

oEmpowered staff to step out of comfort zones and minimized staff anxiety with continued positive feedback and support

oAssisted with strategic planning implementation and encouraged staff to have same goals and values as the Administrative team

oFormulated standards of care to be in compliance with quality of services

oAssisted with Joint commission survey to obtain full accreditation with minimal organizational concerns

Assisted with expansion of Urgent Care at the facility from being a weekend program to a daily program

oWorked as needed as an NP in urgent care

Facilitate and care for ER patients when volume demands

Work in the Family Medicine Clinic as needed to cover new projects and call ins

Bronson Medical

August 2014 to present

Certified Nurse Practitioner

Telemedicine NP

oAssess and write prescriptions for diabetes testing supplies

oPrescribe braces and orthopedic supplies

oMaintain state compliance through adequate documentation and consultation standards

Maryville University

August 2013 to present

Certified Nurse Practitioner

Adjunct faculty

oteaching many different classes to NPs including healthcare politics, pathophysiology and health assessment

Wellness for Life Clinic

September 2010 to 2016

Certified Nurse Practitioner

Independent family medicine nurse practitioner at a patient centered medical home

oManaged acute and chronic illnesses

oIncorporated preventative health maintenance programs in daily care

oCollaborated with multiple specialties to increase communication and plan of care

oDelegated needed tasks to other members of the healthcare team

Director of Clinical Excellence

oPromoted wellness programs to potential new clients as well as educational program coordinator at existing facilities

oEnsured that all staff were competent in ACLS and BLS, provided courses as needed

oMarketed clinic to new clients

oCollaborated with companies to maximize care

oCollected, monitored and distributed health matrix data to companies

oOrdered supplies for the clinics

Reason for leaving: recruited by Paris Staff

Union Hospital

January 2013 to 2014

Certified Nurse Practitioner in the ED

Emergency room nurse practitioner

oManaged a multitude of patient situations and directed care management

oAssessed, evaluated and formulated a medical treatment plan for each patient

oPrescribe medications

oSuture

oI&D

oOrder appropriate testing

oMake referrals or admit as needed

Reason for leaving: recruited by Paris Staff

St. Mary’s Hospital

July 2012 to December 2013

Certified Nurse Practitioner in the ED

Emergency room nurse practitioner

oManage up to 50 patients a day in the fast track areas with the help of a scribe and other members of the healthcare team

oAssessed, evaluated and formulated a medical treatment plan for each patient

oPrescribe medications

oSuture

oI&D

oOrder appropriate testing

oMake referrals or admit as needed

Reason for leaving: 2 hours each way from home and new positon opened up with past medical director

Terre Haute Regional Hospital

March 2010 to July 2012

Certified Family Nurse Practitioner in the ED

Emergency room nurse practitioner

oManage up to 50 patients a day in the fast track areas with the help of a scribe and other members of the healthcare team

oAssessed, evaluated and formulated a medical treatment plan for each patient

oPrescribe medications

oSuture

oI&D

oOrder appropriate testing

oMake referrals or admit as needed

Reason for leaving: Contract with Team Health and HCA not continued… asked to stay with Team Health and went to work in Evansville

Occupational Health Practitioner in Clinic

Nurse practitioner in a occupational medicine clinic

oTreat and care for patients who are injured on the job

oPerform pre-employment assessments to assess workability status

oManage recordable injuries and minimized lost time

oMinimized company costs by decreasing lost time, decreasing recordable injuries and recommending only suitable people for employment based on company physical demand and on the job needs

oIncreased service line and grow clinic by 30%

oPerformed onsite visits as needed for contracted companies for various services including family practice needs

oPerformed onsite drug screening and PFTs

oCoordinated care plans with case managers and insurance companies

oIncreased local care services in areas that had never had medical services

January 2009 to March 2010

Director of Patient Care Services

Registered nurse who reports directly to the CNO of the facility

oDirects and manages four medical units in the hospital

ICU

3 East/Intermediate care unit

Clinical decision unit

Orthopedic surgical unit

Oversees two managers and 120 full time employees

oDeveloped and implemented process redesign as opportunities arose

oEncouraged and promoted staff governance with developing poster presentation and evidence based practice educational sessions during nurses week

oSupport ideas with documented research, data collection, and professional collaboration

oEnsure regulatory compliance through understanding Joint Commission Regulations and state regulations

oMaintain budget and consistently reevaluated to ensure budget compliance

oProcess complaints and resolve issues with patients and families as well as staff

oImprove compliance with National Patient Safety Goals

oImprove staff, physician, and patient satisfaction scores through open communication and by relaying problem areas

oRound in each patient room daily

oReprimand/council staff as needed

January 2007 to January 2009

Intensive Care Staff RN

oResigned managerial position to go to school for FNP

oCharge Nurse

oRapid response leader, responded to all codes

January 2005 to January 2007

Manager of the Intensive Care Unit

oManage and oversaw 55 full time employees

oFunction as critical care educator due to job merging

oOversaw 10 full time employees in a Telemetry unit

oManaged 8 full time employees in an acute dialysis unit

oOn multiple hospital wide teams to improve compliance and implement process changes through new standards and regulatory needs.

oOversaw and coordinated survey for cardiac certification

oMaintain competitive work environment and challenged staff to excel

oMaintain staff competencies to demonstrate proficiency and competence

oClinical supervision of all team members to ensure best possible care provided

April 2004 to January 2005

Clinical Educator ICU, Intermediate Care and Step Down Unit

oDesign new employee orientation

oOversee new hires, set expectations, and goals

oImprove staff education and continued learning

oWrite and implement new policies

oLarge group educational talks and one-on-one training

oMentored staff on the unit

Methodist Hospital/IU Medical Center

January 2001 to April 2004

Critical Care Flex RN

oWorked ICUs (neuro, CVCC, CCU) as needed

oFlexibility and ability to change patient assignments within minutes

oGood time management skills

oAbility to care for a multitude of patients ranging from traumas to open heart surgery

Reason for leaving: In a car accident and had difficulty with commuting

Union Hospital

January 1996 to April 2004

Critical Care RN

oPerformed duties of a critical care RN

oTitle of Assistant Nursing Care Manager with duties of doing scheduling

oCharge Nurse

Reason for leaving: multiple changes and pay decrease for all staff

Other Experience

oTB certified

oAANP board certified

oSpeaker for the AACN at 2009 Cardiovascular Workshop

oImplemented computer based training in areas of the hospital with no previous computer documentation

oCompleted thesis on CVVHD and Sepsis outcomes

oMagnet Conference 2009

oImplemented Alaris guardrail safe IV pumps hospital wide at Terre Haute Regional Hospital as well as in October 2017 at Paris Community Hospital

oCo-Chair of the quality staff governance committee

oMeditech coordinator/developer

oServed on the Board of the American Heart Association to coordinate the annual Heart Walk

oPolicy Council

oVolunteer at St Anne’s Indigent Clinic

oAANP member

oCAPNI member

oDOT Certified by National Registry

oBreath alcohol technician

oMRO-Assistant

oPFT certification through NIOSH

References

oAmy Arnett Infection Control and Quality Director, 1-217-***-****

oDr. Reid Sutton, Hospitalist Lead Physician 1-217-***-****

oDr. Ishmael, ER Director and Collaborative Physician 1-312-***-****

oDarcie Mathews, Inpatient Manager 1-217-***-****

oSara Spesard, NP at Paris Community Hospital 1-217-***-****

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