Sales Consultant
Resume:
Brenda Steyn
adhhhe@r.postjobfree.com
COVER LETTER
Dear Sir/Madam
As an experienced Supervisor, I bring a set of talents that I believe will be valuable to your organization.
In my Supervisor role, I honed my abilities in Teamwork and Attention to detail, providing a solid foundation in e.g. Admin, Team leader and Supervisor position. I am customer service orientated, people-centric and my eagerness to please have afforded me excellent decision-making skills.
I am excited to contribute my strengths and proficiency in supervising a team toward your team efforts. As an extroverted and personable communicator with a proven track record in Time Management, my focus on building strong professional relationships has been a valuable asset throughout my career.
On my enclosed resume you can see that there is a gap in my work history due to company retrenchment at my previous employer, where I was a skilled Supervisor. While this period was unplanned and unexpected, I put the time to good use and am ready to get back to the workforce. Documentation and references from my former employers will show the depth of my dedication, reliability and abilities and show that I am an excellent fit for this position.
Please review my resume for a complete collection of my work history and accomplishments. I look forward to discuss how my personality and work history fit in your organization.
Thank you for your time and consideration.
Sincerely,
Brenda Steyn
CV of Brenda Steyn
adhhhe@r.postjobfree.com
Experience
TEAM SUPERVISOR
SASFIN Bank, ABSA Technology Finance Solutions (PTY) LTD, ABSA Business Processing Centre and Group Administration Centre 18 Year (2001-2019)
Task Management:
oEnsure that all Hire Purchase Agreements are prepared and Payment to Vendors are completed within the SLA,
oAssist with verification of Payment Documentation Pack and Payment to Vendor/Customer
oVerify and approve Payment Packs submitted and release of payment to Vendors/Customers
oManage a team of <10 responsible for Change Process, Payment Process and Customer Service.
HR Management: Payroll, Discipline, Leave, Huddle sessions, Attendance, Staff Performance
Workforce Management: Cash flow, Capacity Planning, Identify opportunities for improvement
Risk Management:
oCustody of Security Documentation
oFiling and Archiving of Hire Purchase Agreements
oCustomer complaint resolution
oRisk Register on all Complaints
oEnsure all Reports and change requests are completed daily
oInvestigate overpayments
oReal-Time SLA monitoring
oEnsure a 10% daily quality assessment is done on all Payment Packs
Compile Weekly and Monthly Reports for the team
Special Projects
ACCOUNTS CLERK
ABSA Bank 10 Year (1991-2001)
Balancing and Reconciliation of General Ledger Accounts (Cash Control, Inward Clearing, Financial Journals Processed and Automated Teller Machines(ATM’s)
Payment of Commission to Real Estate Agents, Unclaimed Funds
General Customer Service
Lead generation to sales department
Ensure Communication on Student Loans is undertaken and arrange appointment with sales consultant
SENIOR PROPERTIES CLERK
Department of Public Works 3 years (1988-1991)
Issuing of Job Orders to Building Contractors for Maintenance of Government Buildings and Arrange of Payment on work completed.
Full detailed version of CV available on request
Education
NQF 5 (Sales and Services) (2016) BankSetta
Matric (1987)
Summary
To establish myself in a dynamic environment where my multi-skilled experience can be fully utilized.
Strengths
Process Improvement, Organizational skills, Leadership skills, Decision Making, Problem Solving, Time Management and ability to work under pressure and deliver results, People Management
Computer Literacy
Microsoft Office
Acquire and Reward
SAP Solution System
BFS, LeaseWave
Business Integrator(BI)
Cash Focus
References
Kersh Kisten
Annemarie Booysen
Antoinette Juhasz
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