SUSAN LANINGA

**** ********* ***** **

Belmont, MI 49306

Phone: 616-***-****, adhhfz@r.postjobfree.com

EXPERIENCE

Wolverine World Wide Inc., Rockford, Michigan

International Key Account Credit Analyst May, 2017- current

• Submit clear risk assessments, evaluate held sales orders, determine appropriate credit limits

• Develop relationships with Int’l customers, identify potential problems and obtain financial infor- mation to complete credit evaluations

• Maintain direct communication with sales team and escalate any potential defaults to Credit man- agement

• Work on team projects and reporting

Deductions Analyst March, 2015-May, 2017

• Deduction resolution by collecting data for claim review

• Work with brand controllers for approval on deductions and team projects

• Run cost of sales reports in BW to determine Coop and Damage Allowance deductions. Analyze Excel records for SVS, Coop and Damage Allowance deductions. International Account Specialist May, 2001-March, 2015

• Analyzing and documenting monthly/quarterly International royalty reports

• International invoicing for samples, marketing supplies, freight, product & sourcing commissions

• Managing over 60 Int’l accounts/payments/deductions/reporting/exchange rates/price updates

• Export documentation for shipping marketing materials, samples, trade show items

• Assist with internal and external audits

Credit representative May, 2000-May, 2001

Collect on past due accounts, provide invoices and account informatiReleased goods on Credit hold,

Credit limit reviews

Priority Health, Grand Rapids, Michigan November, 1997-May, 2000 Reconciliation & Collections Specialist

• Reconcile major company insurance premiums utilizing Microsoft Excel

• Balance group accounts to determine and resolve difference in amount received

• Conduct personal visits with member companies to inform them of billing procedures

• Collections on past due accounts

• Interface with clients, sales force and company management in person, by phone, and by email Education

Cornerstone University, Grand Rapids, Michigan

Priority Health Managed Care 101 & 102

Zenger Miller Front Line Leadership (Management Skills Training) COMPUTER AND OFFICE SKILLS

Computer literate: High proficiency in Microsoft Word, Excel, Outlook and Internet Explorer, SAP, BW, High Radius

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