Contact Details Manager
Resume:
CURRICULUMN VITAE
FOR
MBALENHLE NENE
PERSONAL PARTICULARS
Surname : Nene
Name : Mbalenhle
Date of Birth : 19 December 1987
Identity Number : 871-***-**** 082
Gender : Female
Nationality : South African
Home Language : IsiZulu
Other Language : English & IsiXhosa
Driving License : code 10 (C1)
Residential Address : 5 Lulworth, Fillan Park
75 Trelawney Road
Pietermaritzburg
3201
Postal Address : 5 Lulworth, Fillan Park
75 Trelawney Road
Pietermaritzburg
3201
Contact Numbers : 064******* / 076*******
Email Address : adhheg@r.postjobfree.com
QUALIFICATION
Last School Attended : Sobantu Secondary School
Highest Grade Passed : Grade 12/ Matric
POST SCHOOL QUALIFICATIONS
Institution : Umgungundlovu FET (Msunduzi College)
Course : Public Relations N4
Year : 2010
Institution : University of South Africa
Course : Local Government Management Cert
Level : NQF Level 5
Year : 2018
CURRENT STUDY
Institution : MANCOSA
Course : Bachelor of Public Administration
Year : Year 2
PREVIOUS EMPLOYER : SASSA
Position held : Grant Administrator (EPWP Learner)
Period : 6 July 2016 to 30 June 2017
DUTIES
Attend social grant related queries
Registry duties such as opening and closing of files
Batching, scanning, document binding and accurate data capturing
Archiving of files and disposal of files
Processing information via computer terminal operations using MS Word,
Excel and PowerPoint
Attend public telephone queries and disputes
Taking all social grant manual application
Rendering duties such as filling, records and photocopying
Provision of friendly service to the client
Provide ethical and professional service
Assisting in Social Relief of Distress grants
PERSONAL ATTRIBUTE
Ability to work as a team and independently
Ability to multi-task and flexible
Ability to priorities urgent cases
Ability to maintain the important of service delivery
Ability to maintain confidentiality
Ability to work with people from different backgrounds
Trustworthy and reliable
Ability to interpret legislation, policies and procedures
Ability to work under pressure and meet deadlines
Willing to learn, understand and apply
Career focused and dedicated
SKILLS
Computer skills : Microsoft word
: Microsoft Excel
: Microsoft PowerPoint
: Microsoft Outlook
: E-mails
Excellent Communication skills
Good telephone etiquette
Good verbal and written skills
Good planning and organizing skills
Accounting and numeracy skills
Business and office management skills
Analytical and innovative skills
Client orientation and customer focus
Problem solving skills
Proficient touch typing and report writing skills
Strong interpersonal skills
KNOWLEGDE OF LEGISLATIVE PRESCRIPTS
Public Administration Management Act
Batho Pelo Principles
Public Service Regulations
Basic Conditions of Employment Act 75 of 1997
Employment Equity Act 55 of 1998
Inter-Governmental Fiscal Regulations Act 97 of 1997
Occupational Health and Safety Act 85 of 1993
Social Assistance Act No.13 of 2004
Children’s Act No.38 of 2005
South African Police Service Act 68 of 1995
Public Finance Management Act
Promotion of Administrative Justice Act 3 of 2000
Promotion of Access to Information Act 2 of 2000
Labour Relations Act 66 of 1995
Skills Development Act 97 of 1998
WORK EXPERIENCE
Employer : Beetle Inn Guesthouse
Work Address : 102 Boom Street
Pietermaritzburg
3201
Occupation : Receptionist
Duration : 2012 to 2015
Work Telephone. : 033-***-****
Fax Number : 033-***-****
Duties
Attend incoming and outgoing telephone calls, welcoming visitors and directing
them appropriately. Organizing manager’s dairy, dealt with queries and provide
correct information, monitor and control petty cash payments, perform basic
bookkeeping duties, setting meetings, filing documents, processing information into
computer, via computer terminal operations using MS Word, Excel and PowerPoint
and e-mails.
REFERENCES
1. Mrs A Dhanilal Beetle Inn Guesthouse Manager
Contact Details 033-***-**** (work)
2. Mrs N.G. Zuma SASSA (Supervisor)
Contact Details 033-******* (work)
083-***-**** (cell)
3. Mrs NN Mdunge SASSA (Vulindlela office Team Leader)
Contact details 033-******* (work)
083-***-**** ( Cell)
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