Social Media Digital Marketing

*** ********** **** ***** ***** Mobile: OINE +447*********

IG11 9EF. London Email: adhh7z@r.postjobfree.com

https://www.linkedin.com/in/mabelalubo/

PROFILE

I am an adaptive and passionate Masters and Bachelors degree holder - in International Management and Business Development and Microbiology respectively - with work experience in the music and film industry, media response services, hospitality industry, laboratory services and education. Being a Musician-Entrepreneur for five years, I have accumulated a diverse skillset ranging from creative writing and content curation to line management and business strategy. My work experiences have afforded me relevant knowledge in professional relations, customer service, team leadership and event management. Through my BSc in Microbiology and my laboratory internship, I obtained analytical skills, precision and an attention to details. My post-university national volunteering and post-secondary school gap year experiences were highly instrumental in developing my interpersonal skills, assistive roles and work ethic. Looking to pursue a career that utilises my unique skills towards meaningful contribution to industry. Core Skills

• Business Management • Social Media management • Microsoft Office Suite

• Applied Research • Content creation & curation • Zendesk

• Strategy & Planning • Customer Support • Reception

• Health & Safety • Creative Writing • Team Leadership PROFESSIONAL EXPERIENCE

January 2015- Present Self-Employed

Musician-Entrepreneur

Key Responsibilities:

• Seeking out partnerships and collaborations, maintaining relationships with aggregators and distributors.

• Managing bookings, public relations and press releases, communications and liaising with high-profile industry allies and platform representatives.

• Line management, brand management and representation, team leadership and creative direction.

• Social media management and content creation including trend-specific content and engagement incentivisation.

• Digital marketing and targeted advertising, meetings with investors, budgeting and execution. Key Achievement/Skills:

• Facilitated the successful release of four independent projects and one collaborative project in 5 years.

• Secured a record deal, a licensing deal and funding through negotiations, proposals and networking.

• Developing social media management and content creation skills

• Improved on my networking and communication skills through public relations and liaising with key industry stakeholders

• Self-paced and disciplined to deliver results and produce a lot of content while maintaining quality and standard

• Learned to work with limited supervision

March 2019- February 2020 RSVP Media Response

(London, UK) Customer Support Agent

Key Responsibilities:

• Receiving and resolving phone and text ticket inquiries, managing customer accounts including refunds, orders, cancellations and discounts.

• Handling marketing and renewals and issuing out information and advice on orders.

• Serving as customers’ first point of contact, adherence to General Data Protection Regulations. Key Achievement/Skills:

• Worked under two company accounts and earned sales commissions from both.

• Selected as return agent to participate in limited campaign for one of the accounts.

• Enhanced problem-solving skills dealing with customer complaints and enquiries

• Improved on my communication and content creation skills working in marketing October 2019- March 2020 Off To Work Hospitality Agency

(London, UK) Hostess

Key Responsibilities:

• Event hosting and reception of guests through food service and waiting

• Maintaining competence, health and safety requirements for front of house and back of house.

• Synchronised service participation.

Key Achievement/Skills:

• Selected as a team leader and becoming a venue “hero”.

• Handpicked for service at the 2020 BRIT awards

• Gained useful customer service skills and learnt to work under pressure hosting events

• Learnt to work using my own initiative

December 2015- November 2016 13 Brigade Medical Centre

(Calabar, Nigeria) Laboratory Assistant

Key Responsibilities:

• Laboratory services including sample collection and diagnostic tests.

• Reception of outpatients.

• Recordkeeping and inventory.

Key Achievement/Skills:

• Consolidation of interpersonal relationship skills, discretion, professionalism and respect for authority.

• Further enhanced my recordkeeping skills

• Improved on my teamwork skills working with other laboratory attendants May 2013 – October 2013 Federal College of Veterinary & Medical Laboratory Technology

(Vom, Nigeria) Laboratory Intern

Key Responsibilities:

• Cleaning, sample collection and simple diagnostic tests.

• Laboratory maintenance.

• Participation in learning and daily recordkeeping. Key Achievement/Skills:

• Distinction in learning and recommendation for future retainment

• Developed recordkeeping skills

• Developed interpersonal and teamwork skills working with other lab attendants. May 2009-April 2010 Starlet Academy

(Jos, Nigeria) Assistant and Auxiliary Staff

Key Responsibilities:

• Working with children at playtime and lunch.

• General kindergarten assistance.

• Carried out creative projects, arts and crafts with pupils.

• Assisted in managing the school library.

Key Achievement/Skills

• Gained bulletin board expertise.

• Boosted proficiency in Microsoft through administrative duties carried out for the school.

• Developed patience and flexibility working with kids.

• Gained creative and artistic teaching abilities. EDUCATION

Glasgow Caledonian University, London, United Kingdom (2019 – Present) MSc. International Management and Business Development with distinction Key Courses: Entrepreneurship, Leadership and People Management, International Management, Strategy & Finance, Managing Change, Developing Personal and Professional Competence, Research Design & Methods. University of Jos, Jos, Nigeria (2011 -2015)

BSc. Microbiology with Second Class Honours (Lower Division) Key Courses: Principles of Epidemiology & Public Health, Industrial Microbiology, Analytics and Quality Control. COCIN Headquarters School, Jos, Nigeria (2009)

West African Secondary School Certificate Exams

Key Courses: Mathematics, English, Biology, Chemistry and Physics HOBBIES AND INTERESTS

• Photography • Music Playlist curation • Sustainability

• Equality and Equity • Makeup and Style

REFERENCES AVAILABLE ON REQUEST

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