Curriculum Vitae Moataz Ebrahim Abd-Alrazik

Page 1 / 3

PERSONAL INFORMATION Moataz Ebrahim Abd-Alrazik

*, ** **., *****, *****

+2-010********

adhgwd@r.postjobfree.com

Sex Male Date of birth 28/8/1992 Nationality Egyptian WORK EXPERIENCE

(7/2019 – 6/2020) System Administrator

Accor

• Monitor the operation and security of all computers’ hardware and ensure that it is operating properly

• Maintain accurate inventory and record of all hardware, software and manuals purchased by the hotel

• Ensure that all software runs with no output errors, no response time problems and functioning according to specifications

• Prepare a monthly report regarding the systems and issues related to smooth operation of application software

• Understand all the department working procedures and perform the related tasks as described

• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, POS, photocopiers; etc.

• Maintain all users access request and authorizations (Windows, E-mail, Opera, Micros, Material Control, HRMS)

• Act as the primary contact for all outside agents in all computer technology related matters

• Maintaining desktop PCs, laptops & peripherals (printers, scanners), shared folders & taking regular data backups.

• Maintaining the computer networks: switches, wireless connectivity, Internet...etc.

• Provide service desk & performing troubleshooting activities for computer users on Hardware: Desktops and Laptops, USB modems, Printers and on Software: Windows OS, MS Office installing Windows OS and software if needed.

• Answer user inquiries regarding computer software or hardware operation to resolve incidents & problems.

• Verifying up-to-date Antivirus status or manually update the Antivirus on all computers using offline updates.

• Maintain records of daily data communication transactions, problems and actions taken, or installation activities.

• Ensures that all safety regulations are respected.

• Oversee the daily performance of computer systems.

• Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.

• Configure and Administer network hardware, infrastructure and servers.

• Manage and monitor Active Directory, DNS, DHCP, File Server, Routers, Switches, Firewall, and connectivity.

(9/2017 – 7/2019) IT Specialist

Accor

• Same as the tasks and responsibilities mentioned above. Curriculum Vitae Moataz Ebrahim Abd-Alrazik

Page 2 / 3

(3/2017 – 9/2017) IT Specialist

BayanTech

• Maintaining desktop PCs, laptops & peripherals (printers, scanners), shared folders & taking regular data backups.

• Maintaining the computer networks: switches, wireless connectivity, Internet...etc.

• Provide service desk & performing troubleshooting activities for computer users on Hardware: Desktops and Laptops, USB modems, Printers and on Software: Windows OS, MS Office (Word, Excel, Outlook...) – installing Windows OS and software if needed.

• Answer user inquiries regarding computer software or hardware operation to resolve incidents & problems.

• Verifying up-to-date Antivirus status or manually update the Antivirus on all computers using offline updates.

• Maintain records of daily data communication transactions, problems and actions taken, or installation activities.

• Ensures that all safety regulations are respected.

• Oversee the daily performance of computer systems.

• Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.

• Maintain a record of daily data communication transactions, problems and remedial action taken, and installation activities.

• Configure and Administer network hardware, devices, services, infrastructure and servers.

• Manage and monitor Active Directory, DNS, DHCP, File Server, Routers, Switches, Firewall, and connectivity.

• Maintaining network architecture and infrastructure.

• Install and configure wired and wireless network infrastructure.

• Troubleshoot PC’s and laptops and Printers.

• Managing mail accounts on mail service provider’s office.

• Install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems. EDUCATION AND Courses

(2009-2015)

Bachelor of Commerce

Cairo University

• A+

• N+

• CCNA

• CCNP

• MCSE 2012

• MCSA 2016

• VCP6-DCV

• FORTIGATE

Curriculum Vitae Moataz Ebrahim Abd-Alrazik

Page 3 / 3

PERSONAL SKILLS

Mother Tongue(s) Arabic

Other Language(s)

English

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production Very Good

good communication skills gained through my experience Other Skills

Take responsibilities and organized.

Adaptive to change and ability to multitask.

Able to react quickly and effectively when dealing with challenging situations.

Patient, confident, ambitious, humorous and creative.

Self-motivation, initiative with a high level of energy.

Decision making, critical thinking, organizing and planning.

Computer literacy.

ADDITIONAL INFORMATION

Military status

● Complete

Contact this candidate