Office Front Desk

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Shari Ann Marie C. Castillo

Nationality: Filipino

Date of Birth: August 26, 1995

Current location: Al Karama,

Dubai, UAE

Email Address: *********************@*****.***

Contact Number: +971-**-*******

Qualification

With 1+ years Reception and Office Administrator experience. Can perform duties related to Admin, Secretarial and Operations. Proficient in using Microsoft Office such as Excel, Outlook, Word and PowerPoint. Skilled in verbal and written communication, can do multi- tasking job, trustworthy and fast learner.

Education Bachelor of Science in Hotel and Restaurant Management College of the Immaculate Conception

Year 2014 to 2018, Philippines

Work Experience

Receptionist

United Medical Supplies (UNIMED) LLC, Dubai, UAE

March 2020 to Present

Duties and responsibilities:

1. Greeting and welcoming guest.

2. Answering telephone calls and distributing them to appropriate departments. 3. Answering queries about the company.

4. Filtering emails and forwarding them to the concern person. 5. Scheduling meeting room if needed.

6. Preparing Local Purchase Order for stationery and pantry supplies. 7. Monitoring the cleanliness of the reception area. 8. Receiving and distributing incoming shipments.

9. Releasing cheque and cash payments of suppliers. 10. Purchasing office and staff’s requirements such as desktop, laptop, etc. 2

11. Format information for internal and external communication – memos, emails & presentations. 12. Coordination of documents dispatched to Head of departments for signature and follow up. 13. Generating DEWA and Etisalat monthly bill.

14. Arrange itinerary tickets for employee when applied for leave by coordinating the travel details from the Travel Agency and the employee.

15. Applying request of the employees in the software for leaves, HR related letters for office staffs. Receptionist cum Office Administrator

United Gulf Equipment Rentals LLC, Dubai, UAE (Heavy Equipment Rental and Trading) December 2018 to Present

Duties and responsibilities:

1. Greeting and welcoming guest.

2. Answering telephone calls and distributing them to appropriate departments. 3. Answering queries about the company.

4. Filtering emails and forwarding them to the concern person. 5. Assisting sales person in preparing Sales Quotation. 6. Scheduling meeting room if needed.

7. Purchasing stationery and pantry supplies.

8. Monitoring the cleanliness of the reception area. 9. Receiving and distributing incoming shipments.

10. Booking pick up of the outgoing shipments such as documents and spare parts. 11. Monitoring and reloading company Salik.

12. Applying Jafza pass for company personnel.

13. Monitoring and paying company traffic fines via online. 3

14. Receiving, monitoring and filling TUV certificates. 15. Renewing expired company vehicles.

Front Desk Officer

Microtel by Wyndham, Cabanatuan, Philippines

April to October 2018

Duties & responsibilities:

1. Greeting and welcoming guests once they arrive at the hotel. 2. Attending to guest requests.

3. Communicating with Housekeeping Department regarding the room status. 4. Collecting card and cash payment.

5. Checking in and out guests.

6. Answering guest queries.

7. Answering and directing phone calls.

8. Maintaining guest records.

9. Arranging guest bookings.

10. Maintaining the cleanliness of the reception area. 11. Up selling hotel rooms.

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