Manager Restaurant
Resume:
Thomas W. Robinson Jr.
adhgm4@r.postjobfree.com
Objective
To obtain a management level position where experience and proven accomplishments will enable me to contribute to become an asset
Education
Core Restaurant Management Training, Orlando, Florida, 1992 Park View Senior High School, South Hill, Virginia,1991 Experience
Huddle House,Bracey, Virginia, Area Supervisor, January 2014 Present
● Main duties and responsibilities include managing and supervisor the overall operation of the restaurant while ensuring continuous delivery of excellent top of the line customer service satisfaction.
● Build sales and profits in accordance to the company’s policies and procedural guidelines.
● Maintain a fun, family oriented restaurant according to company standard of quality food, outstanding service and cleanliness. Strive to build relationships within the community. Cracker Barrel, Henderson, North Carolina, Restaurant Manager, October 2011 December 2013
● Responsible for the daily operations and supervision of the restaurant. Team management and development responsibilities including recruitment, hiring, training and evaluation of positions within the restaurant.
● Ensure each guest is highly satisfied with dining experience including high quality food, excellent service and standards.
● Provide full support in coaching and empowering employees, give a hands on approach in conducting inventory stocking and recording.
Norwegian Cruise Line, Honolulu, Hawaii, Restaurant Manager, September 2007 – September 2011
● Directly responsible for the operation and supervision of an assigned restaurant on the ship
● Assists with the direction, supervision, performance, training and evaluation of all positions within the restaurant department
● Assists with operations in the Main Dining Rooms and Buffet
● Provide prompt, professional, consistent and courteous service to all guests The Cheesecake Factory, Virginia Beach, Virginia, Restaurant Manager, February 2005 – September 2007
● Responsible for all functions of the restaurant including opening, mid and closing
● Guest relations, management and supervision of all staff
● Order supplies, quality of food and beverage, housekeeping safety and pace
● Responsible for scheduling and development of Front of the House Staff O’Charley’s Restaurant, Raleigh, North Carolina, Service Manager, September 2002– February 2005
● Monitor and control overall performance of the restaurant
● Oversee and forecast the budget along with revisions for area supervisors
● Control cost of goods and loss management
● Maintain a positive profit after controllable expenses
● Maintain crew performance with clear feedback, recognition, reviews, coach/teach and discipline
Kanki Japanese House of Steaks and Sushi, Raleigh,North Carolina, Multi Unit Manager, August 1998 September 2002
Skills
● Excellent organization, communication, team building and leadership skills
● Strong people development skills
● Able to handle the pressures of daily operations
● Ability to coordinate multiple tasks such as food, beverage, and labor cost while maintain operations
● Proficient in all Window operating systems and Microsoft Office software: Word, Excel, PowerPoint
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