Manager Service Representative

JULIE A. SLOAN

**** ** **** *** ******, Iowa ****5

Cell 515-***-****

*******@****.***

A knowledgeable and ambitious Procurement Professional with more than 20 years experience in capital equipment, manufacturing and consumable supplies. Known as a very energetic and career oriented person who looks for challenging and rewarding work environments that value team synergy. Comfortable with both large, multi million dollar as well as small, privately owned companies to support inventory reduction, contract negotiations, and logistics. Strengths include management and scheduling skills, organizational abilities, and a willingness to tackle challenging assignments.

PROFESSIONAL EXPERIENCE

MICHAEL FOODS 2020 -Present

Work hand in hand with plant production leaders to coordinate optimum product mix

Maintain scheduling, raw material spreadsheets daily and weekly.

Maintain data within Scheduling System that drives constraints, capacities, and accurate forecasts

Used SAP system for production scheduling

Effective communication skills with individuals at all levels,

STATE OF IOWA 2019 - 2020

Unemployment Division

Workforce Advisor

Delivering a strong and genuine customer experience that will allow the customer to confidently understand the process of receiving Unemployment Benefits.

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

Update customer information in the customer service database during and after each call

KEMIN INDUSTRIES 2014-2019

Manufacture of Antioxidants for pet food.

Senior Customer Service Representative

Provides sales support to the Commercial team

Monitor inventory levels at designated customer locations to maintain sufficient

inventory levels

Responsible for daily communication with Production, Logistics,and Quality Control

Responsible for order entry and fulfilling product shipments.

Responsible for reviewing Accounts Receivables reports and informing customers of

current issues.

Responsible for recording and rectifying customer complaints with minimal supervision

SUPERFLOW TECH GROUP 2012 - 2013

Manufacture of diagnostic equipment for the automotive industry.

Senior Buyer

Negotiate contracts for major products purchased for new customers.

Entered all purchase order regarding the purchase of materials.

Setup Service Contracts for outside services.

Scheduled all incoming inventory according to Master Production Schedule.

Daily management if inventory levels regarding to MRP levels.

BROADLAWNS MEDICAL CENTER 2012 -2012

Hospital

Senior Buyer

Purchased medical supplies for hospital.

Entered all purchase order regarding the purchase of materials.

Setup Service Contracts for outside services.

Scheduled all incoming inventory according to Master Production Schedule.

Daily management if inventory levels regarding to MRP levels.

CAREMOLI-USA 2009 - 2011

A Master blender for the Pasta and Food Industry

Purchasing Manger

Negotiate contracts for major products purchased for new customers.

Followed Stock Market regarding pricing on raw materials needed for production.

Outsourced warehousing and production contracts to cover company needs on the East coast.

Entered all purchase order regarding the purchase of materials.

Setup Service Contracts for outside services.

Scheduled all incoming inventory according to Master production planning.

Daily management if inventory levels regarding to MRP levels.

ALAMO GROUP 2006 - 2009

A tractor parts distributor for over 40 years.

Senior Buyer

Negotiate contracts for major products purchased for new customers.

Entered all purchase order regarding the purchase of materials.

Setup Service Contracts for outside services.

Scheduled all incoming inventory according to Master production planning.

Daily management if inventory levels regarding to MRP levels.

FAWN MANUFACTURING 2005 - 2006

A Vending Machine manufacture that has been in business for 75 years.

Buyer

Purchased materials according to the MRP for eight product lines. Recorded daily entries of purchase orders and maintained

Constant communicated with suppliers. Negotiated prices and delivery dates with all outside vendors. Calculated and

Organized daily reports. Communicate with the Engineering Department regarding changes and updates to designs and prints.

GENERAL MILLS 2003 - 2005

A Fortune 500 company that specializes in food and bakery production.

Production/Logistics Planner

Scheduled production for the flour mills and packing lines, and coordinated the Master scheduling of transportation of inbound and outbound production.

Ordered and kept inventory of paper products and outside purchases needed for production.

Maintained daily contact with truck lines and customers regarding production and transportation.

Involved with the start-up and implementation of a new packing line that included evaluation of new packaging and arranging the new production schedule.

Set up new packaging minimum/maximum quantities and implementation of the new ordering process.

Used SAP system for Logistics and production scheduling

EDUCATION

Hamilton Business College, Des Moines, IA

Business

COMMUNITY INVOLVEMENT

Coach with the Special Olympics since 1995

COMPUTER EXPERIENCE

Microsoft Office (Excel, Word)

Word Perfect Office (Word Perfect)

SAP system

References:

Wendy Kreiger/ Hiring Manager Cell 515-***-****

Greg Payne / Accountant Cell 515-***-****

Brian Taube / Quality Manager Cell 515-***-****

Contact this candidate