Sales, Medical, Fire suppression
Resume:
Austin Pavelec
Rocky hill, CT *****
860-***-**** ******.*******@*****.***
PROFESSIONAL SUMMARY
Highly motivated emergency medical responder. Resourceful, energetic, hardworking and dependable professional that works exceptionally well in high pressure situations. SKILLS
WORK HISTORY
Firefighting 07/2020 to current
Rocky Hill Fire Department - Rocky Hill, CT
- Probationary Firefighter working toward bettering my community
- Evaluate situations at emergency sites to determine and execute most effective methods for saving life and property.
- Conduct thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Effectively support fire suppression by setting up and maintaining water supply lines
- Inspect apparatus, equipment, grounds and stations for proper order and condition on weekly basis.
- Evaluate areas after containing fires to identify and suppress hot spots.
- Remove individuals from dangerous situations and offer emergency assistance for minor and critical concerns
- Quickly act to contain any hazardous chemicals likely to catch fire, leak or spill Server 10/2018 to current
Maggie Mcfly’s - Glastonbury, CT
- Collect credit card, cash and gift certificate payments and dispense change for cash transactions.
- Enhance operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collaborate with the kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Keep updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Monitor guests for intoxication and immediately report concerns to management, contributing to safe and welcoming environments for all patrons.
- Create orders. And document special requests and follow up with kitchen personnel to foster top- quality service and minimize complaints.
- Arrange tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Check identifications to enforce age regulations for alcoholic beverages
- Help customers place orders, explain menu items and suggest appropriate options for food allergy concerns.
- Prepare beverages and fill food orders for customers.
- Replenish food items and other supplies, which include paper products and canned goods to keep pantry well- stocked during busy periods.
- Greet and maintain relationships with regular customers. Dispatcher 08/2018 to 01/2020
Manchester Community College - Manchester, CT
- Student Dispatcher in the Manchester Community College Police Department
- Kept detailed track of all available field personnel and all in-progress and completed calls.
- Maintained updated and detailed records of calls in physical and electronic databases.
- Documented all changes in the computer tracking system.
- Resolved conflicts and negotiating mutually beneficial agreements between parties.
- Maintained an excellent attendance record, consistently arriving at work on time. Retail Sales Associate 11/2016 to 10/2018
Westside Market Place - Rocky Hill, CT
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Completed setup, breakdown and product for promotional displays and in-stores demonstrations.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Supported efficient and timely replenishment of sales
- Maintained clean personal appearance, modeled store’s outfits when working and wore uniforms per company policy.
- Answered customer questions regarding merchandise and pricing.
- Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.
- Offering advice and assistance to customers, paying attention to special needs or wants.
- Displayed merchandise by arranging in an appealing and orderly way to boost sales.
- Assisted customers by answering questions and fulfilling requests. EDUCATION
Manchester community college - Manchester, CT
- Dean’s list both semester academic years 2017-2018, 2018-2019, 2019-2020.
- Majored in Criminal Justice
Glastonbury Emergency Medical Service - Glastonbury, CT
- EMT certification
- National Registry certification
- FEMA and NIMS certification 100, 200, 700, 800
ADDITIONAL INFORMATION
From 2014 to 2019, I was a Police Cadet for the Rocky Hill Police Department. As a cadet, I worked closely with police officers in the community, ran operations like special event management and traffic control. I learned how to work in high stress situations and working side by side with police officers, I learned everything there was to know how proper policing worked. I worked my way up to Sergeant, and managed other Cadets.
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