Sales Manager
Resume:
MOHAMMAD ASIF CHAUDHARY INTERNAL AUDIT ASSOCIATE & LOSS PREVENTION AT LANDMARK GROUP.
CONTACT
adhgci@r.postjobfree.com
DATE OF BIRTH
PROFESSIONAL SNAPSHOT
Business excellence through awareness of the market environment, delivering strategy, driving change, leading people, delivering performance, working with complexity, managing professionally, customer thinking, collaborating and co-operating.
Detail oriented and efficient with strong interpersonal skills and the ability to relate to people at all levels.
Recognized strengths in sales and marketing business processes, driving continuous improvements.
Core expertise: Channel Sales, Business Development, Key Accounts Management, Retail Management, Relationship Management of Retail sales, Customer interaction.
Experience of leading a committed team, managing and meeting targets
Proven abilities in devising strategies geared towards developing new markets, promoting products
ACHIEVEMENTS
Being PRAISED by COO for Excellent Customer Service.
Being PRAISED by Customer & Team for Best Customer service.
Constantly achieving Sales Target in Sportsone Stores.
200% of achievement against budget for last financial year (2014-2015)
Given excellent growth in both the stores with team management.
Being PRAISED for getting Satisfactory in BOE Audit.
Rewarded as Manager of the year for 2015 -16 from Landmark Group.
Constantly achieving Sales target in Al Naeem Mall – SportsOne.
Achieving Sales Target for Q3, Q4 beating Competitors in -SportsOne.
SKILLS
Leadership ability.
Decision - making ability and sense of responsibility.
Ability to lead and motivate the team.
Customer oriented
Planning & organizing.
Coaching and monitoring ability.
Ability to resolve problems.
Ability to organize, prioritize, delegate and follow up.
Highly goal- oriented, dynamic and driven.
Computer literate (Microsoft Office).
Adaptability.
Being self – motivated.
An optimistic attitude.
Confident, drive and enthusiasm.
Ability to handle challenging situations.
EDUCATION
[ABESIT Institute of Technology Ghaziabad, Affiliated to Dr, APJ Abdul Kalam Technical University Utter Pradesh India].
2010 - 2012
[Master of Business Administration- (MBA)- Marketing Finance Management]
[Indian Institute of Human Rights New Delhi, ISO 9001:2008 Certified Institute, India].
2008 - 2010
[PD Diploma in Human Rights- (IIHR)- LAW NGO Functionaries]
[K.G.K. PG College Moradabad, Affiliated to M.J.P. Rohilkhand University Bareilly India].
2006 - 2008
[Bachelor of Arts- (BA)- English Literature Geography]
WORK EXPERIENCE
[Landmark Group] [ Internal Audit Associate]
[November 2015] – [November -2019]
Traveled all Middle East country to review Store Operation Process.
Monitoring Store operation process compliance/Business across Middle East conducting Store Operation Audit/Loss Prevention (Corporate) across Land Mark Concept (Splash, Babyshop, Land Mark International, Emax, Centrepoint, Max, Lifestyle, Shoemart, Shoemart Brands, Shoexpress, Homecentre, Homebox, Sport One) considering Planning/Execution, SOP drafting, Review stock process, Shrinkage monitoring. Customer service handling (Including
Shukaran loyalty program execution), Retail Operation, Customer service, VM guidelines/standards, Store operation process, Damage control, Loss & Prevention Etc.& providing value & assurance, consulting services Monitoring achievement store targets; supervising merchandise execution/Brand awareness, frequency operations visits.
Tracking compliance questionnaires or standard operating procedures; ensuring SOPs awareness & implementing the same at store level across Group.
Perform business operation process review and evaluate the internal control required by the company as per the SOP’s for the stores.
Monitor Retail operation controls in backend Business, Inventory, Customer complaint
Implementation in Loss & Prevention SOPs across stores & provide training to store manager.
Ensures that all in-bound and out-bound delivery information is accurately maintained by store.
Checks and inspects goods received and ensure they are of accurate quantity, reference and quality. Promptly report. Damages, discrepancies or any unresolved issues to the Line Manager.
Ensuring appropriate merchandise stock levels, presentations & proper display of products as per VM guidelines. Measuring implementation against target dates provided in the subsequent visit by conducting follow process compliance.
Key issues related to store operation highlight to Business Head (CEO, COO, Board Members) on timely basis for further actions.
Draft/Release store operation review annual report to respective business head (CEO, COO, Board Members) once covered all Middle East.
Knowing about buying process for Splash/Shoemart/Homecentre in details knowledge/process in Planning, Buying, Supplier Negotiation, Quality control, Shipment receiving Etc.
Highlight key areas related to Store to management for timely action taken which help to accelerate business.
SOP drafting/Process execution & implementation across Middle East stores.
Loss prevention process execution & implementation across store.
[Landmark Group] [Retail Store Operation]
[June 2013 – [November 2015]
Category sales management and business development.
Monitor and achieve category department performance with KPIs.
Maintain visual Merchandising is consistent with company standards, in order to maximize sales and merchandise turn.
Discuss & Review individual performance on weekly basis and coach sales team every day.
Manage customer delight quality, to meet customer expectations by offering excellent customer service standards.
Maintain inventory accuracy and shrink rates within company standards.
Set category performance on individual target (monthly) for team.
Reconciling Daily Sales Report at the end of the day.
Motivate the team so they perform at their highest level to meet their individual and store objectives.
Analyze the category business, propose and implement action plan to improve results.
Implement appropriate CRS tools and develop customer loyalty of particular product category.
Monitoring (SIM) stocks from ware house and store to store.
Inventory management by category department.
Conduct on personal development training to the team.
[Fitline Retails] [Retail Sales Operation]
[March 2011] – [May 2013]
Identifying customer requirements.
Preparing merchandise for display.
Assisting in physical inventory counts.
Implementing all visual merchandising standards.
Manage retail staff, among which includes people working on the floor, and the cashiers.
Attend trade shows in order to identify new services and products.
Ensure products are clean and ready to be displayed
Maintain inventory and ensure items are in stock
Ensure promotions are accurate and in tune with company’s standards
Monitor local competitors.
Maintain health and safety measures and store’s cleanliness.
Organize and distribute staff schedules.
Help, drive, motivate, and encourage retail sales staff to achieve sales targets
Handle customer complaints, issues and questions.
[Carrier Air Conditioner] [Sales and Marketing]
[June 2005] – [July 2008]
Declaration:
I, hereby solemnly affirm that the details given above are true to the best of my knowledge and belief.
Date …
Place … (Mohd Asif Chaudhary
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