Tahir Ahmed Malick

Cell: 032*-*******

Email: adhgc7@r.postjobfree.com

OBJECTIVE

Looking For a challenging and dynamic atmosphere where I may show my

Hidden Capabilities under the supervision of co-operative and sympathetic persons.

Contribute towards the growth and development of a dynamic organization that

Provides opportunity for personal satisfaction and professional growth, by

Devising effective and efficient business strategies.

Personal Profile

Father’s Name : Muhammad Azeem

Date of Birth : 20-08-1986

Religion : Islam

C.N.I.C. # : 33201-8877285-1

Marital Status : Married

Cell: : 032*-*******

E-mail: : adhgc7@r.postjobfree.com

Address : H#20, St# 16 Ibraheem Street Rehmanpura,Lahore

Levis Strauss & CO

Store Manager at Levis Outlet Gulshan-e-Ravi from Oct-18 to June-2020.

Key Relationships: Develops and fosters key collaborative relationships with other Store Managers within the District and key members of the corporate Retail team in Operations, Human Resources, Merchandising, Visual Merchandising, Planning and Allocation. Direct Reports: Assistant Manager, Supervisors and Sales Associates (number varies by location) Annual Budget Under His/Her Responsibility: varies by location Travel Required : minimal > 5%

Purpose: Attain Levi’s® Store Iconic status by leading superior strategies,managing and developing the store team and leading operational practices to deliver brand equity, customer satisfaction and financial growth.

Key Metrics:

• Manages store financial plan through driving sales, managing expenses and developing plans for increased profitability.

• Ensures all operational standards achieved.

• Hires, trains and retains a store staff who model LS&CO selling practices, deliver authentic customer service and meet sales goals.

• Executes flawless store visual presentation by following corporate visual direction and making merchandising adaptations where needed.

Sales:

• Drives profitable sales and meets or exceeds store financial plans through team delivering on KPI goals (Conversion, Units Per Transaction and Sales Per Hour).

• Analyzes financial reports and makes adjustments to the business to increase sales and drive profitability.

• Evaluates all expenses in relation to stores P&L. Delivers results through managing payroll and controllable expenses.

• Creates, communicates and holds team members accountable to individual sales goals.

People:

• Recruits, interviews and makes hiring and termination decisions for all levels of store personnel including members of store management.

• Effectively trains all new hires on LS&CO culture and associate responsibilities. Ensures all staff is fully trained on product knowledge and our selling practices.

• Coaches and develops the staff to increase their knowledge and skill sets providing opportunities for continued development and growth within the organization.

• Creates succession planning by hiring, developing and retaining top talent.

• Manages all employee relations issues including performance management and holding associates accountable for following LS&CO policies and procedures.

• Responsible for managing and executing the performance review process bi-annually for their store team, utilizing these tools to drive performance.

Operational Excellence:

• Accountable to operational results/expectations in store procedures, payroll management, cash handling and inventory control.

• Achieves payroll plan through creating store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales.

• Provides effective leadership and delegates responsibilities to ensure all required store tasks are completed. Directs the management team in prioritizing responsibilities.

• Ensures sound inventory management through accurately receiving and sending merchandise, completing all required paperwork and following all price change and ticketing procedures. Plans for and oversees all physical inventory preparation and counts.

• Prevents loss by educating associates, monitoring daily store activity, ensuring company policies are followed and partnering with loss prevention.

Merchandising

• Responsible for executing store visual standards in accordance with visual merchandising direction, executing flawless product presentation.

• Makes decisions about and adaptations to visual merchandising direction based on the lay out and needs of the store.

• Ensures product is displayed in a manner which tells a story through styling and propping and is compelling to the customer.

•Maintains appropriate levels of product on the sales floor by planning and directing floor replenishment.

Customer Experience

•Creates a high energy, compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates.

•Holds the team accountable to the Denim Leadership Authentic Customed Service.

•Trains all associates on product knowledge to make them product experts who can effectively serve our customers needs.

• Plans payroll/scheduling based on high traffic times to ensure the store is properly staffed to assist customers.

Edenrobe

Flagship Store Manager at Edenrobe Packages Mall Lahore from Mar-17 to Sep-18

Training, supervising and appraising staff

Maintaining statistical and financial records

Frequently visit all store in order to maintain their operation

Promoting and marketing the business

Dealing with customer queries and complaints

Manage and control Stock and Stock Room according standard

Strongly manage stock consolidation and requisition between stores.

Achieve sale targets and maximize profit and reduce operational expenses

Actively manage store staff, making shifts roaster

Making employee sales target

Calculating salaries of staff

Analyze performance of staff and make performance appraisal report

Maintaining outlet ambiance

Ensuring visual merchandising and product display

Handling cash and bank deposit

Handling petty cash

Deepak Perwani

Branch Operations Manager at Deepak Perwani Lahore from Aug.2014 to Feb.2017

Training, supervising and appraising staff

Maintaining statistical and financial records

Frequently visit all store in order to maintain their operation

Promoting and marketing the business

Dealing with customer queries and complaints

Manage and control Stock and Stock Room according standard

Strongly manage stock consolidation and requisition between stores.

Achieve sale targets and maximize profit and reduce operational expenses

Actively manage store staff, making shifts roaster

Making employee sales target

Calculating salaries of staff

Analyze performance of staff and make performance appraisal report

Maintaining outlet ambiance

Ensuring visual merchandising and product display

Handling cash and bank deposit

Handling petty cash

Nishat Linen

Shop Manager at Nishat Linen Lahore from 25th April-10 to Aug-2014

Manage all departments efficiently e.g. Apparel, Footwear, Home Textile, Home Accessory, etc.

Coordinate and manage subordinates, facilitate interdepartmental communication and allocate tasks and resources as needed

Gather and link information, resolve discrepancies and make strategic recommendations

Engage and work with retail professionals who are charged with running smooth operations timely

Prioritize and manage several tasks simultaneously

Ensure cross functional development and assist in the consolidation and integration of operations

Conduct continual analysis and evaluation of strategic information such as (Revenues, P&L, staff evaluation and other retail operations etc.)

Make effective training sessions for the sales staff for boosting up the sales.

Provide meaningful reporting to senior management in a timely and effective manner

Manage day-to-day operations in selling product, customer services management, receiving, warehousing, stock and picking/shipping operations as well as carrier management

Promoting and marketing the business.

Analyze performance of staff and make performance appraisal report.

Metro Shoes & Bags

Counter Cashier / Computer Operator/also working as a Branch Manager in Metro Shoes Pvt Ltd in Lahore from 20th Oct, 2008 to 15th April, 2010.

Achieve good sales target with carrying short stock

Staff Trainings about Customer Service

Customer Dealing, Cash Handling, Data Entry of sales Invoice and delivery notes making

Handle Clearance sale and Promotional activities

Daily and monthly bases Inventory controller

Manage Branch Stock level

Prepare weekly commission on sale and month end Reports P&NL

Handle all queries from head office

Manage Customer Special Order

Daily Account Maintaining, File Keeping

Handle Goods Receive and dispatch process

Control sales Team up to 40 Members

Prepare shop Monthly Inventory and report to Operations

Work as Counter Cashier, Great Customer, Solve Customer Problems

Manage staff attendance, Commission, Salaries, Bank Deposit

Cash Handling, Generate sales Invoice and delivery notes making

Manage Shop Stock level, Stock Demand, according to customer demand

OCS Pakistan Pvt Ltd.

Accounts Asst & Computer Operator in (OCS Pakistan Pvt Ltd) from 1st Oct, 2006 to 10th Oct, 2008.

Great Customer Service on Express Centre, Solve Customer Problems, Booking Packets and Confirm from City to City about Customer Packet.

Manage staff attendance, Commission, Salaries, Bank Deposit

Handle all queries from head office.

Manage Customer Special Order.

Daily Account Maintaining, File Keeping.

Handle Goods Receive and dispatch process.

Daily and monthly bases Inventory controller.

Staff Trainings about Customer Service.

Customer Dealing, Cash Handling, Data Entry of sales Invoice and tell Delivery status to Customers and delivery notes making.

Handled the tasks of monitoring networks, computers and peripherals

Supervised Management within computer operations and data processing

Responsible for loading computer machines with disks, Tapes and related Accessories

Conducted various training sessions of junior computer operators

Played initiative role of standardizing document creation by computer operators

Handled the tasks of producing reports and updating files

Educational Background

Matriculation (2002)

B.I.S.E Chenab Nagar

Intermediate (2005)

B.I.S.E Chenab Nagar

Graduation (2009) University of the Punjab

MBA Executive Marketing (2012) Lahore School of Economics

Computer Skills Profile

• MS Word,

• MS Excel,

• Power Point,

• Data Entry.

• Operating Windows 98, XP, and Windows 2000 & Vista.

• Operating MITCO Use in OCS Courier Service.

• I Handle All Transactions of Cash And Credit Cards.

• Having a Good Speed in Numeric keys & Alphabetic

• Expertise in using the internet and search engine optimization

• Expertise in installing UNIX, Windows and software tools

• Proficiency in Private POS Applications RMS by Microsoft, Retail Pro, Shoe Manager Candela Professional,ACCPAC,Oracle & Xpert by LEVI’S Strauss & Co,

Rewards & Achievements

Outstanding Attendance & Recognition of Valuable Contribution Awards Received during the year 2009/2010 from Metro Shoes.

Award Received Achievement of Target June & July-2013 from Nishat Linen.

Outstanding Performance Award Oct-2016 as Achieving Sales Target from Deepak Perwani.

Professional Certification

1 year Diploma Bakhtiar Memorial Computer Training Centre Sep 2002 to Sep 2003.

Retail Store Operations Institute Of Retail Studies (IRS) 2016.

Denim Leadership Certificate of LEVIS Strauss & Co, 2018.

Language Proficiency

English

Urdu

Punjabi

Reference

References will be furnished on demand.

Contact this candidate