Customer Care Manager

I have a high motivation at work, good communication

skill, honestly, Work Hard, Can joint at team work, responsibility, and good looking.

Jl. Budhi Tanjung Sanyang No.

* **. ** **. ** Cawang –

East Jakarta 13630

Telp. 081*********

e-mail :

**********.*********@*****.***

Sex : Male

Place and Date Birth : Jakarta,

January 10th 1992

Religion : Moslem

Status : Single

Healty : Good

Height : 175 cm

Weight: 72 Kg

2009 – 2013 : Strata I Universitas YAI

Jakarta Major in

Psycologies

GPA : 3.89

Computer Link And Match Computer Training

Computer Microsoft Office

Nokia Indonesia 2009 - 2011 : Handle Customer Complaint, answer inquiry, service request and giving solution. Provide education to customer, probing customer problem. Report Customer Complaint, Inquiry and service request.

Axis Telecom Indonesia 2011 - 2014 : Customer Service Team Leader at Axis Telecom Indonesia. Provide education customer service team, Provide new information or new product as well as team work efficiency. Provide education about communication skill and problem solving skill.

Tri Telecom Indonesia 2014 - 2015 : Customer Service Team Leader At Tri Store. Provide education customer service team, Provide new information or new product as well as team work efficiency. Inventory stock management ( Starter Pack, Voucher, Modem ), Create P.O for restock, Provide education about communication skill and problem solving skill.

Fitness First Indonesia 2015 - 2017 : Personal Trainer. Exercise program design, Setting goals client, Provide education healthy lifestyle, create exercise schedule, Give examples of correct movement. Get certified every equipment in fitness first. Dwi Tunggal Putra 2017 - Present : After Sales Support Manager.Provide education to my team field engineer and customer care about communication skill dan problem solving skill,

Mapping location for visiting engineer to

site in Indonesia, make a budget for technician visits outside the city, manage 30 person,

report results maintenance, report

Watching Comedy, Horor, Action.

Listening Pop and R & B Music. Sport,

Swimming, Badminton, Volley Ball,

Muaythai, Gym

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