Juan Carlos Valero Valecillos

Informatic Engineer

Salerno, Italia

M: 339-***-****

Email: adhg5f@r.postjobfree.com

Resume: Business Technology Executive with demonstrated experience in planning, developing and implementing cutting edge information solutions to address business opportunities. Proven ability to bring benefits to IT area, in order to solve business issues managing costs and risks. Provide strategic direction to senior management on technology. Skills:

Project Management IT Architectures Teamwork

PLM (Project Lifecycle Management) Agile Methodologies IT Governance Goal – Oriented Decisions Making Strategic

Leadership Negotiation Problem Solving

Perseverance and Motivation Trustworthy Work under pressure ITIL Virtual Services Cloud Services

Customer Services Focus Business Focus Analytic

Languages:

Spanish English Italian

Education:

August 2018 - December 2018 University Central of Venezuela, Caracas - Venezuela Professional Degree – Business Intelligence

Graduations rate: 18.75/20

April 2017 - March 2018 British Council, Caracas - Venezuela Ingles Pre-Advanced

March 2016 - March 2017 British Council, Caracas - Venezuela Ingles Upper Intermediate

April 2004 - December 2008 University Alejandro Humboldt, Caracas - Venezuela Professional Degree - Informatic Engineer

Graduations rate: 17/20

March 1998 - November 2001 University School of Caracas, Caracas - Venezuela Professional Degree - Informatic Technician

Graduations rate: 16.54/20

Job Experience:

November 2019 – Current Atos SPA Italia, Napoli

Atos is a global leader in digital transformation with 110,000 employees in 73 countries.

ICT Consultant

• Manufacturing Processes.

• PLM Processes.

• Systems Implementation.

• ITIL Processes.

• ITSM.

• Incident Management.

• Service Request Management.

• Change Management.

• Service Level Agreements (SLA).

• Agile Methodology.

• Problem Solving.

• International Team.

• Focus Customer Services.

August 2018 – June 2019 Brinks Venezuela, Caracas

Venezuelan company leader in Cash Management (transport and custody values), CIT, MP, ATM with over 55 years in business, 21 branch offices and more than 2.000 local employees. This Company is part of International Brinks Group (USA).

IT Manager

• Design IT strategic plans based on business objectives and goals

• Design and implementation Business Solutions based on new technologies

• Design and Implement IT Architectures

• Lead IT Innovation and Digital & IT Transformation

• Establish IT policies & governance (ITIL)

• Define strategies for Datacenter and Cloud Architectures

• Support business continuity services

• Servers Management (Linux - Microsoft)

• Virtual Services (VMWare)

Project Management

Web application design for customer information

management, developed with php and SQL Server 2012

Development of Cash Forecast module for ATM system, developed with .Net and SQL Server 2012

Move the company's ERP system from USA to

Venezuela

Data architecture design for application integration for Management Report (Dashboard)

Implement a Filter Content solution with software free

(PFSense)

Achievements

Negotiations of HP and IBM maintenance contracts, achieving savings of approx. $ 170,000 annually

Integrate the IT work teams and business areas to achieve the proposed goals

Virtualize and move the company's ERP (Oracle EBS R11) in 10 days, 100% achieved

Adopt the SCRUM methodology in IT teamwork

March 2014 – May 2018 Brinks Venezuela, Caracas

IT Infrastructure Manager

• Project Management

• Network Infrastructure

• Servers Management (Linux - Microsoft)

• Storage Management Services

• Databases (Oracle - SQL). Cloud Services

• Services Level Agreements Management

• Budget Management

• IT Operations and Architecture Management

• Service Desk Management. Virtualization Services

• Backup Strategies

• Consolidation IT Infrastructure. IT Governance

• Optimize IT Costs and Process

Project Management

Implement ITIL processes: Incident & Request

Management, Change Management

Implement a virtual backup solution with HP Data Protector 9 tool

Virtualize the company's server platform, approx. 250 servers with VMWare over HPE hardware

Migrate the email service to the cloud with O365

Datacenter consolidation, from 16 to 8

Design the IT services catalog adjusted to the real company demands

Design and implement the Patch Management Plan

Outsourcing the printing service for approx. 60 printers

Design and implement a network structure with 2 or more carriers to improve the provision of customer services

Improve the company's DRP to support operational continuity

Implement a new storage solution with HPE 3PAR and Enclosure C7000 with 9 blades for manage virtual

services

Achievements

Improve IT SLA levels; in the first level we achieved from 25% to 85% of attention, in the second level we

achieved from 54% to 93%

Eliminate approx. 60 physical servers by virtual platform, 86% of the platform was virtualized

Savings more than $ 200,000 annually in maintenance and support contracts with the mail migration to cloud for more than 1,500 accounts

Savings more than $ 70,000 annually in maintenance contracts with Datacenters consolidation

100% compliance the SOX corporate audit regulations with the executing of patch management in IT

infrastructure

Reduction of approximately more than 30 printers and savings more than $ 50,000 annually with the printing outsourcing

January 2005 – March 2014 Manpower Venezuela, Caracas International company to provide human resource services, with 8 Branch Offices, and more than 2,000 local employees IT Manager

• Aligning IT with Corporation Strategic Objectives

• Budget Management

• Development & Implementation Applications (ERP, CRM, Transactional)

• Applications Integration

• Network Infrastructure

• Servers Architecture

• Service Desk Management

• Database Administration (Oracle - SQL)

• Services Level Agreements Management

• IT Operations and Project Management

• Backup Strategies

• Process Negotiation

Project Management

Implement payroll and HR system developed in Oracle platform

Implement ERP system, Peoplesoft Financials 8.9

Re-design the company's website in .net

Virtualize the platform with VMWare

Design and implement an information security

architecture with WatchGuard

Implement the IT services catalog

Design the company's data center

Implement policies to use the technological resources

Re-engineering the administrative processes company

Implement a new network architecture for 8 offices Achievements

Optimize 70% the administrative processes company

Savings around 50% of maintenance costs with servers virtualization

Savings more than $ 10,000 per year with policies to use technological resources

Named in the 25th IT Managers of Venezuela in 2006

Participate in the Steering Committee of Peoplesoft system at regional level

Migrate client-server systems to web technology

February 2002 – January 2005 Bancentro Insurance, Caracas National company in providing family and health insurance services, vehicles, homes, etc.

Database Analyst

• Database Administration (Oracle) and Datawarehouse

• Users Support

• Servers Administration (Unix - Microsoft)

• Backups

• Application Integration

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