Edward H. Hill

*** ***** ******/ *********, *********** 38732/ 662-***-**** (cell)/ adhfzw@r.postjobfree.com

OBJECTIVE

Executive/ Director/ Management Level Position

SUMMARY

Proven hands-on Manager---concurrently directed multi-functional teams on multiple large-scale projects, 6 years career growth within one company---rose from student employee to serving as the Southwest Region Operations Coordinator (directed and consulted over 80 employees and assisted in maintaining a budget around $5 million) in a rapid growing fast food service company Consulting--- accustomed to analyzing broad issues, developing recommendations, and delivering presentations---Increased sales expectation through driven sales and marketing tools used by the company along with customer/ client relations management Assisted and led in opening several major accounts in new territory (WA- Boeing Company-Kent site team leader/ $25m; AR- University at Arkansas at Pine Bluff/ $3.5m; GA- Morris Brown College Cyber Café) Strong technical skills--- Microsoft Word, Microsoft Excel, Power Point, Lotus, Nutri-kids Nutritional Analysis Program (Child Nutrition MS State Level Program) and Windows

EDUCATION

BS, Business Administration- Mississippi Valley State University 2002

CERTIFICATION

ServSafe Certification- Expires 9/17/2023 Real Food On Campus Certification (ARAMARK) Mississippi Department of Education- Office of Child Nutrition School Administrator- Level II

AFFILIATIONS/ CIVICS

Alpha Phi Alpha Fraternity Inc. Epsilon Xi Lambda Chapter (Member 2003/ President- 2019- Present) Mississippi School Nutrition Association (Delta Area Regional II Director (2017-2019 which consisted of 15 counties)/ Co- Chair of Public Relation/ Media Committee 2015-2019/ Chairman of Conference Steering Committee- 2019) Mississippi Department of Education Office of Child Nutrition (Food Distribution Advisory Committee Regional I Representative (2014- 2019) Mississippi Department of Education Office of Child Nutrition (Judge of MDE State High School Junior Chef Competition (2017- present)

CAREER HISTORY

*WEST BOLIVAR CONSOLIDATED SCHOOL DISTICT- (July 2014- May 2019)

District Director of Food Services Manage six (6) schools, organize and train staff of both full and part time employee thorough familiarity with all phases of food purchasing, preparation, production control, merchandising, service, and inventory control. Have knowledgeable of administrative ability and understanding of the technical aspects of menu planning. Have working knowledge of nutrition and dietetics. Has a sympathetic appreciation of special needs of student clientele. Most achievement is creating a catering division with-in the district and community. Served as a mediator for the district with the Mississippi State Department of Child Nutrition for day to day operations and communications.

*WEST BOLIVAR SCHOOL DISTRICT- (January 2012-June 2014)

Food Service Director Manage three (3) schools, organize and train staff of both full and part time employee thorough familiarity with all phases of food purchasing, preparation, production control, merchandising, service, and inventory control. Have knowledgeable of administrative ability and understanding of the technical aspects of menu planning. Have working knowledge of nutrition and dietetics. Has a sympathetic appreciation of special needs of student clientele. Most achievement is creating a catering division with-in the district and community. Served as a mediator for the district with the Mississippi State Department of Child Nutrition for day to day operations and communications.

*UNITED FAMILY LIFE CENTER- (August 2010-2011)

Summer Feeding Program Coordinator Coordinate and planned the summer feeding program according to the State of Mississippi Office of Child Nutrition. Overall duties included hiring, menus, production, training, purchasing, and finance.

*BOLIVAR COUNTY COMMUNITY ACTION AGENCY, INC. - (August 2009- September 2010)

Weatherization Coordinator (March 2010- September 2010) Manage the entire program that covered six (6) counties for the State of Mississippi Weatherization, manage assistant coordinators, office staff, hiring and personnel, provided customer service to clients, handle vendors, assisted with state officials from the Mississippi Department of Human Services (Weatherization), handled all financial and operation reporting along with daily operation of the department.

Weatherization Assistant Coordinator (January 2010- March 2010) Served and assisted the coordinator by providing weatherization energy audits for low income families across six Mississippi counties and followed up on reports and inspections.

Weatherization Clerk (August 2009- January 2010) Perform clerical duties such as generating reports, memos, filing, appointments and any other duties assigned by the coordinator or director of the program.

*UNITED FAMILY LIFE CENTER- (May 2009- July 2009)

Summer Enrichment Program Instructor- Served as an instructor for the summer enrichment program age 10-12. Instructed all phases of the academic mandated by the City of Cleveland Park Commission summer program guidelines.

*MISSISSIPPI VALLEY STATE UNIVERSITY- (February 2008- October 2008)

Phone Center Manager Operated the alumni capital campaign tele-fund center along with hiring, training, task and goal setting.

*ARAMARK- (August 2004- October 2007)

Corporate Food Service Director- Delta Air Line; Hapeville, GA (August 2007 – October 2007) Provide overall planning, direction of all corporate functions, to achieve the company and corporate business development, growth and profitability. Ensured compliance with the company and corporate policies. Maintained effective communication and customer/ client rapport.

Residential Manager- Delta State University; Cleveland, MS ( August 2005- August 2007) Assisted the food service director with providing overall planning, direction of all dining functions, achieving customer and client satisfaction, business development and profitability. Assisted in developing a comprehensive business plan and operating budget. Communicated on-going and projected status of business plan to appropriate sources. Also offered proactive alternatives to address negative deviations. Assisted with reviews and analysis of financial statements, operating reports and budget variance reports.

Operations Supervisor- Delta State University; Cleveland, MS (September 2004- August 2005) Supervised various shifts pertaining to the operation for this campus dining account. Maintain operational status throughout the account; from the front of the house to the back of the house. Duties included scheduling, menus developing, production, inspection, sanitation, customer services and etc. Ensured all requirements of safety and compliances.

*COMPASS GROUP: THOMPSON HOSPITALITY- (August 1997- September 2003)

Southwest Region Operations Coordinator (August 2001- September 2003) Covered Mississippi- 4 accounts (Mississippi Valley State University, Tougaloo College, Mississippi School For the Blind, Alcorn State University; Arkansas- 1 account (University of Arkansas at Pine Bluff; Texas- 1 account (Texas College). Reported to the District Manager implementing and executing all task assigned that saw fit for day to day operations at the sites. Maintain company objectives, standards and policies. Assisted in supervising the responsibility for development and motivation of management teams with the region. Assisted in the inspection and evaluation of assigned accounts with regard to food cost, labor cost, safety, sanitations, compliance with company and government policies and customer relations.

Assistant Food Service Director- Mississippi Valley State University; Itta Bena, MS (August 2001- September 2003) Assisted the food service director with providing overall planning, direction of all dining functions, achieving customer and client satisfaction, business development and profitability. Assisted in developing a comprehensive business plan and operating budget.

Food Service Director- Texas College; Tyler, TX (January 2001- August 2001) Provide overall planning, direction of all dining functions, achieving customer and client satisfaction, business development and profitability. Assisted in developing a comprehensive business plan and operating budget. Texas College Key Achievement(s): Upgraded the overall health inspection score from 55% to 96% with the first two months, balanced the budget and also corrected all internal billings that were negative within the first three months, established a catering division that increases sales on campus and the community, selected as team leader to become a part of a joint transitional team for a huge company takeover with Boeing Company in Seattle, Washington that was projected to be an estimate worth $25 million.

Service/ Retail/ Operations Manager- Morris Brown College; Atlanta, GA (August 2000- January 2001) Service manager, assured that the instant approach service was consistently in effect in all departments. Always alerted to kitchen about service times. Assured that a suggestive selling program was constantly and clearly in use. As retail manager, sold and coordinated internal and retail operation. Provided an overall planning and direction of all retail functions to achieve the company business development, growth and profitability goals. Maintained an effective customer/ client communication rapport. Key achievement(s) was to construct, planned and execute a tentative agenda for the opening of the Morris Brown College Cyber Café retail operations. The operations manager position provided assistance in the overall unit operations providing hands-on support for day to day operations. Worked closely with the food service director/ district manager to ensure quality satisfaction within the operation. Key achievements was to format an overall operations plan for hourly employees scheduling as well as available hours requested or needed and second corrected the labor cost problem which was one of the major concerns for the director/ district manager upon arrival.

Unit Supervisor- America’s Catch; Itta Bena, MS (August 2000) Supervised day to day operation of this unit. Responsibility including ordering, budgeting, sanitation, employee scheduling, hiring, cash op, and handling client business matters. Supervised a staff of four.

Food Service Management Internship- Mississippi Valley State University; Itta Bena, MS (August 1999- 2000) Performed daily task assignment during the internship.

References are available upon request.