Manager Food

SAMUEL OLMER

Miami, Florida adhfwp@r.postjobfree.com

203-***-**** www.linkedin.com/in/samuel-olmer-906051b6 Celebrity Cruises, Miami, Florida Jan 2018 - April 2020 Manager of Food & Beverage Strategy (Jan 2019 - April 2020)

● Promoted to Project manager for all Food and Beverage related tasks associated with New Builds and Revitalizations of cruise ship fleet

● Oversaw successful fleet (10 cruise ships) roll out of new restaurant concept Le Petit Chef

(4D interactive dining experience)

● Le Petit Chef has a utilization rate over 70% which lead all restaurant concepts in the fleet

● Oversaw budget of $3.4M for all special projects

● Accountable for all crew safety and injury events for fleet of 11 ships for a combined Food and Beverage crew of 7500

● Worked in conjunction with Traveling F&B team members to install new initiatives that refreshed outdated policies

● Oversaw and mentored the F&B department’s summer intern

● Assisted in ensuring all F&B SOP’s were up to Forbes Travel Guide’s standards as Celebrity Cruises are the first cruise company to have a Forbes Travel Guide rating Manager of Restaurant Operations (Jan 2018- Jan 2019)

● Exceeded the 30-million-dollar target for the year by .5% which was a 5% increase YOY from previous year

● Exceeded the Medallia score by 1 point for the year

● Oversaw 16 Restaurant Operations Managers on board 10 world class cruise ships with 103 restaurants on board

● Oversaw 3 Dining Coordinators in Corporate office who oversee reservations for all cruise ships

● Generated Service Standard Operating Procedures for Celebrity Cruises’ newest Edge luxury class of cruise ships.

● Promoted 4 Maître d’s to Restaurant Operations Managers

● Assisted in opening of Celebrity’s newest ship Edge which is the first ship to debut for Celebrity in 6 years and newest class of ship

Mercer Street Hospitality – Lure Fishbar, Miami, Florida Sept 2013 – Jan 2018 General Manager (Nov 2016 – Jan 2018)

• Promoted to General Manager of restaurant accountable for a managerial crew of 7 and a total of 50-line staff

• Reduced labor cost 2% overall to 4% for FOH and 16% for BOH

• Participated in weekly P&L meetings with Director of Operations for Mercer St and GM of Loews Hotel

• Mentored 1 head server and promoted her to Floor Manager

• Mentored 2 food runners and promoted them to servers

• Hosted Oyster Bash event for South Beach Wine and Food Assistant General Manager (Oct 2015- Nov 2016)

● Recruited by Celebrity Chef Owner to oversee service and beverage program for $5M a year dinner only restaurant

● Responsible for $65K inventory and acting sommelier for 5-6 shifts per week

● Reduced beverage cost by 1% to 20% for full year

● Led weekly beverage training that increased beverage sales by 3%

● Mentored 2 server assistants and promoted them to food runners

● Mentored 1 bartender and promoted her to bar manager Captain (Sept 2013- May 2014)

● Opening Captain for 300 seat dinner only Celebrity Chef owned upscale casual restaurant in Loews hotel South Beach

● Top Wine Salesman for the year

Macchialina, Miami, Florida May 2014 – Oct 2015

General Manager

● Promoted to General Manager for 65 seat dinner only, James Beard Nominated chef owned upscale casual restaurant.

● Accountable for staff of 20 with an annual revenue of 1.8M

● Increased revenue 30% YOY

● Mentored 2 staff members

NoHo Hospitality – The Dutch, Miami, Florid Nov 2011 – Sept 2013 Captain / Trainer

● Opening Captain for 320 seat 3 meal period upscale casual restaurant in W hotel South Beach

● Promoted to Corporate Trainer in 6 months, accountable for onboarding and service quality assurance

EDUCATION

Bachelor of Arts in Human Development & Family Studies University of Connecticut

Storrs, Connecticut

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