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Manager Office Assistant

Location:
Johannesburg, Gauteng, South Africa
Salary:
15000
Posted:
October 31, 2020

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Resume:

CURRICULUM VITAE

Thandie Ngcobo

Location: Pretoria Lotus Gardens

Contacts: 082-***-****

Email: tsmasemene.tsm37(&Amail.conn

ID No: 780-***-**** 084

1. Professional Profile

I am one amongst the attributes that will bring to the department, which is my best attributes, is passion. I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with considering my 6 years of office work in sales and administration. I am excellent in working with others to achieve certain objects on time and with excellence. I am highly organized, efficient, personable and able to deliver consistently high results in challenging and pressurized work environment. I am confident that the company values and objectives would highly complement my strength and enthusiasm.

2. Skills

• Administrative Skill — Analytical Skill

• Interpersonal Skill — Selling Skill

• Accuracy Skill — Client Focus

• Effective Communication Skill — Customer Service

3. Competencies (Knowledge and Behaviour)

• Carrying out tasks according to prescribed procedures and policies.

• Positive attitude and client orientation.

• Conflict handling.

• Meet deadlines and ability to work under pressure.

• Ability to plan.

4. Strength

• Good analytical ability

• Leadership skills

• Dedication & sincerity

• Team work and diligence

values

• Decisiveness

• Empathetic

• Personal Courage

• Team player

• Passionate & Humility

Education & Qualification

Highest Grade Passed Year Obtained

Name of School Subjects

Tertiary Education

Name of Institution Course

Year Obtained

Subjects Passed

Career Objectives

Grade 12

2000

Prudence College

Tswana, English, Afrikaans, Biblical Studies & SA Criminal Law

Havatech College

Computer Literacy & Office Administration

2009

Microsoft Word, Microsoft Access, Windows XP,

PowerPoint, Effective Business Communication

To work in a challenging environment and grow along with the company.

To get absorbed in an organization, which I can apply my creativity and innovation blended

with my skills and experience, team spirit and leadership qualities towards mutual progress.

Work Experience

Company Name Period

Position Held

Departments

Duties

University of South Africa (UNISA)

01 August 2017 to 28 September 2018 (Contract Expired) Administrative Officer and Data Capturing

Assignment and Examination Departments

Consult and confirm with Academic Planner Office that all active courses are reflected or captured.

Investigate and follow-up on students queries regarding outstanding assessment plans.

Notify academics of outstanding assessment plans. Record all assignments received vie facsimile.

Collect, sort and prepare all envelopes addressed to assignment division for opening.

Remove and separate all written and multiple choice assignments from envelopes.

Correct obvious mistakes and arrange assignments for capturing on system.

Index all scanned written assignments electronically for easy retrieval.

Administer the capturing of multiple choice assignments. Maintain security on multiple choice answers.

Organising and arranging scripts in preparation of examination procedures.

Delivering scripts to the lectures.

Receiving, handling, processing and disctribution of incoming parcels.

Company Name Period

Position Held Duties

Company Name Period

Position Held Duties

Company Name Period

Position Held Duties

Company Name Period

Position Held Duties

Capturing of result from marked examination answer scripts on online computerized program (XMO).

Capturing results on another computer program for verification and quality purpose.

Date capturing of registering present and absent data of UNISA Students.

Record keeping of all the examination docs relating to students result record (Present, absent script record, Portfolios, etc.)

University of South Africa (UNISA)

01 August 2016 to 31 June 2017 (Contract) Picker (Dispatch Department)

Assisting with the movement of study material. Capture Study Material

Counting, Checking of Study Material

Manage and Pack Study Material for Students

African Bank

01 September 2010 to 28 June 2016 (Resigned) Sales Consultant

To Promote and sell Bank Products

Ensure effective completion of required administration On customer service and satisfaction

To focus on marketing new business on new client Doing internal and external sales

Handling and resolving client queries before turn around

time.

Processing loans in terms of credit policy

Maintaining relationship with external and internal Clients (Building Rapport)

Handling of branch keys

Issuing Credit cards to qualified clients/custonners Telephonically and department fax

Selling funeral policies

Investments and Consolidations

Handling incoming and outgoing calls and emails Follow up on leads and referrals.

Global Telemarketing Services May 2007 until March 2010 (Temp) Office Assistant

General Administration, Filling, Photocopying, Typing Documents, Diary Scheduling, Data Capturing, Client Services and Telephone Etiquette

Total Facilities Management

May 2007 until January 2009 (Temp) Data Capturer

Reconciling of Pricing Recons (+1- 12000 recons)

Loading of Data, Credit & Debit Notes on SAP System Ad-

Hoc

Assisting Utility Department with Invoice Filling Documents both Numerically and Alphabetically

ACHIEVED CERTIFICATE

2nd Highest Rand Value in 3rd quarter.

For the highest number of clients in the 3rd quarter..

For the highest consolidation conversions in the 4th quarter.

REFERENCE

Name of Person Aubrey Nkumane

Company UNISA (Assignments Division)

Position Managing Director

Work Tel Number 012-***-****

Name of Person Gladys Mabotsoa

Company African Bank

Position Manager

Work Tel Number 012-***-****

Name of Person Talita Feldmant

Company Commercial Specialist

Position Manager

Work Tel Number 012-***-****

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EAECIOlit- GENERAL. !IOC; AFFAIRS,

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P A CEMENT CERTIFICATE

issued to

THANDIE NGCOBO

Identity number

Subjects the candidate passed and the symbols obtained:

Setzwana FiAzt Language

Engtizh : Second Language Akaaan4 : Second Language

&Mica. Studie4

South APtican aioinat Law

AgjAegate

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HG 5096-59%

HG F 33,3%-39%

HG F 33,3%-39%

SG E 40%-49%

LG F 33,3%-39%

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Certificate awarded:

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With effect from December 2000

Chief Executive Off icer

CENTRE

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This certificate is issued in accordance with Section 16(4) (e) of Act 58 of 2001 by Umalusi Council for Quality Assurance in General and Further Education and Training.

REPUBLIC OF

SOUTH AFRICA

090-****-**** V

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Th s certificate is ssued without a teration or erasure of any kind

(See reverse for more information) 3 6 9 5 5 5 2

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FULNAL:

EMPOWERDEX

"Empowerment Rating Agency"

The authorities of skills training & employment centre Havatech (STECH)

On this 31st

March 2009 day of

Through a joint congregation and approval by accredited technology And education governing bodies, officially grant this award to

Mr/Mrs/Miss

Than&

Surname:

Ngcobo

ID. No • 780-***-**** 084 on his/her successful

Completion of the executive certificate programme.

Authorized Academic

Training Provider

{Training & Certification)

1 tiLJ Li

INTRODUCTION TO COMPUTING MICROSOFT WORD

MICROSOFT ACCESS

,‘AID MA/v40 EFFECTIVE BUSINESS COMMUNICATIONS

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Identity: 1036791

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MICROSOFT WIND toltiS Xr MICROSOFT EXCEL

MICROSOFT POWERPOINT

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South Africa - Europe - USA - Worldwide

This certi ficate is issued with Cl transcript and without alterations

African Bank

Presented to:

Thanch Ngcoba

In Recognition And Appreciation

For Most Proficient Sales Consultant 2013

2791 - Atteridgeville

In The Gauteng North Region

CLIEN7 st,:Atic.ri

2018 II,. 2

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Kuthlorlz d Signature

Regional Manager: Lena Botha

African Bank

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This certi cate is yresented to

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For the Hohest Total Numbers of customers

in the 31-4. Qi_arter

26/11/2011

Lena Botha Date

Regional Manajer

Gauteng North Region

This cert crate is presented to

Th.andi Mello

For the 2nd Vest Rand value in the 3rd Quarter

26/11/2011

Lena Botha Date

Regional Manager

Gauteng North Region

This certficate is presented to

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26/11/2011

a Bo ha Date

Rejtonal manajer

Gauteng North Region

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Award Certi

This ce ti ca e is yresen.ted to

Than” Ngolio

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2018

For the 2"d Hohest Rand value in the 3rd Qt_arter

26/11/2011

Lena Botha Date

Regional Manager

Gauteng North Region

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For Being One Of I e Top 10 Z;,ales Consultants

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Awarded: 12 November 2015

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