Marvin Lee

Rolling Hills Estates, CA *****

310-***-**** / adhfr4@r.postjobfree.com

IT Executive

Accomplished IT executive demonstrated success in directing IT business transformation in Fortune 500 organizations. An agent for change as a credentialed process optimization specialist. Hands-on detail oriented management style executing complex projects and programs across an enterprise serving all major business processes. Engaged leader with a proven record for creating and motivating high performing teams to shape the future of the company. Exceptional leadership skills with demonstrated success in developing strong employee relationships and loyalty while navigating periods of organizational transition.

Director of Technology/Full Stack for 3300 Restaurant Locations across two iconic Brands

Directed IT Cost Savings Program - Achieved $30M recurring savings annually

Migration of obsolete apps to standard platforms—ERP PeopleSoft/Oracle Financials/Taleo/Primavera

Achieved 18% Physical Server reduction / Data Center—VMware,

Directed Standardized Data Storage Optimization achieving 27% Cost Saving

Developed and Directed Business Process alignment for ERP (SAP/People Soft) implementation AREAS OF EXPERTISE

Directing IT Operations

IT Program / Project Management PMO

IT Strategy / Business Process Alignment Systems

IT Portfolio Rational / ROI / TCO Strategic Analysis

IT Team Leadership, Training, Mentor Staff Development

IT Risk Management / BIA/ BC / RTO / RPO ~ DR

IT Compliance SOX, HIPAA, PCI. HITECH /EMV /GDPR

Dev-Ops / Lean / ITSM

IT Director of Data Center Infrastructure / Virtualization

IT Director / Security policies, procedures and protocols

IT Director OLA / SLA / Vendor Management

Financial and Business Acumen

SWEETGREEN APRIL. 2020 – PRESENT

Founded in 2007, sweetgreen is an American fast-casual restaurant chain that serves simple, seasonal, healthy salads, and grain bowls made in-house from scratch, using locally farmed whole produce. sweetgreen has over 100 locations in the US and is known as a tech-forward company. Director IT infrastructure and Operations including support of restaurant technology, developing strategic plans in support of over 100 locations in the US

MAJOR CONTRIBUTIONS

Director of IT strategy, design, implementation and operation of all technology Restaurant Systems (back/front of house), which includes data center, network and server services, telephony, service monitoring, user support/help desk, etc.

TECH OPS / Operationally responsible for ensuring the operational availability, SLA / SLO integrity, and security for all IT systems and infrastructure.

FOH / BOH support of BRINK and QSR KDS Systems KIOSK / Hand Held Tablets/ OLO Rails Integration, Payment Systems

(P-to-PE) with focus on compliance aligned with EMV / GDPR / PCI.

Vendor Relations with key partners (Okta, NCR, AWS, Microsoft, Google, OLO, Grub Hub, Uber Eats, Postmates

Partnering with the Dir. of IT Digital Applications / Data Analytics and PMO, Business / Board Executives leading the technology stack and Operations teams with overall responsibility for technology planning and deployment of services including Business Continuity in alignment with Business Architecture development.

IT Operation process improvements to align with the Corporation’s goals to establish an IPO and growth through acquisitions. DINE BRANDS GLOBAL JAN. 2018 – APRIL 2020

Dine Brands Global (DIN $3B) is the Corporate HQ and Franchisor of IHOP and Applebee’s Restaurant Chains. Executive Director, Restaurant Systems / Tech Ops

Director of organization's effectiveness by defining, delivering, and supporting IT infrastructure and Operations including developing strategic plans for implementing IT execution for business day to day solutions for DINE Brands Corp. and Franchisee Restaurant Technology with a total of 3700 locations worldwide. MAJOR CONTRIBUTIONS

Director of IT strategy, design, implementation and operation of all technology Restaurant Systems (back/front of house), which includes data center, network and server services, telephony, service monitoring, user support/help desk, etc.

TECH OPS / Operationally responsible for ensuring the NOC / 24/7~365 availability, SLA / SLO integrity, and security for all IT systems and infrastructure.

Strategy / Design / Implementation of “ground up” Data Center and Disaster Recover Co-Lo / DRAAS / leveraging tools and services as in Ivanti / Splunk / Imperva / Kemp / Solar Winds / AWS (Containers) / Office 365 / Micro Segmentation etc.

Partnering with the Dir. of IT Digital Applications / Data Analytics and PMO, Business / Board Executives leading the technology stack and Operations teams with overall responsibility for technology planning and deployment of services including Business Continuity in alignment with Business Architecture development.

FOH / BOH design/maintenance/Implementation of (C# Based) Home Grown POS / Oracle Micros / Simphony / KDS Systems KIOSK / Hand Held Tablets/ OLO Rails Integration, Payment Systems (P-to-PE) with focus on compliance aligned with EMV / GDPR / PCI.

Scrum/Agile methodologies and appropriate tools like Jira, Confluence, Github, etc.

Vendor Relations with key partners (Oracle, AWS, Microsoft, OLO, Grub Hub, Uber Eats, Bank of America, Chase, Visa, Freedom Pay, Comcast etc.) negotiating on behalf of Corporate strategy, Franchisee constituents.

Lead of Full Stack development engineers, sys-engineers and support teams, Q/A, change management, security and technical direction.

Aligned closely with cross functional business areas and IT groups such as Franchisee Councils, Operations, Marketing, Finance, Legal, Board of the Directors to define, establish and implement best practices and procedures for FOH, BOH, loyalty platforms (e.g., menu management, new items, coupons, redemptions, etc.). MOTION PICTURES INDUSTRY PENSION & HEALTH (MPIPHP) 2016 –2018 Director of organization's effectiveness by defining, delivering, and supporting IT infrastructure and Operations including developing strategic plans for implementing IT execution for business day to day solutions. MAJOR CONTRIBUTIONS

Director of IT implementation and operation of all technology infrastructure, which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, SAN storage and related software and backup/disaster recovery.

Operationally responsible for ensuring the 24/7~365 availability, integrity, and security for all IT systems and infrastructure.

Strategy / Design / Implementation of “ground up” Data Center and Disaster Recover Co-Lo / DRAAS

Partnering with the Dir. of IT Business Applications and PMO, leading the Infrastructure and Operations teams with overall responsibility for technology planning and deployment of services including Business Continuity in alignment with Business Architecture development.

Infrastructure strategy design/maintenance of HPE / DELL / VMWARE / 3PAR / CommVault / CISCO/ Dark Trace / Splunk / Imperva / Kemp / Solar Winds / AZURE / Office 365 / Micro Segmentation / Veritas DLP to name a few infrastructure standards supported among others. Partnered/Member of the FBI “Cyberhood” watch program.

Hands on develop and leading the sys-engineers and support teams, change management, security and technical decisions.

Working closely with cross functional business areas and IT groups for ITIL/ITSM process improvement and implementation. FUSION SYSTEMS COMPANY LIMITED—ALL MEDICAL SYSTEMS 2013- 2016 Fusion Systems is a recognized leader in IT Solutions consulting across the Asia Pacific region and North America. Sr. IT Director /Consultant

Director of organization's effectiveness by defining, delivering, and supporting strategic plans for implementing IT support, staff development supporting CA Electronic Health Records HITECH Act, MS Dynamics AX ERP, CLOUD MAJOR CONTRIBUTIONS

Directed IT Service Management of client systems supporting multiple industries as in Banking, Health and Retail.

Directed and developed highly disciplined multinational IT Staff in support of global Asia based customers and clients (Abercrombie, Deutsche Bank, McDonalds, Citi Bank).

Performed highly structured analyses and studies defined by the Health Care government requirements for HITECH Electronic Health Record, HIPAA, Security Risk Analysis (SRA) to monitor and audit document privacy

Managing Director of Enterprise NetApp, Epicor, VMWare solutions in addition to Windows, Unix, DBA, Enterprise Application, Operations and Network Administration teams in North America and Asia locations. NORTHROP GRUMMAN INC. 2006- 2013

Northrop Grumman is a leading global security company providing solutions in satellite, drone systems, cyber security, B-2 Bomber IT Director / IT Program Manager

Responsibilities included: Assistant CIO of Operations with strategic planning, risk management, project performance addressing cost, schedule, and technical quality for the Aerospace / Enterprise Shared Services, Liaison to Business Partners. Direct report to Executive management with $32M budget director reports accountability. MAJOR CONTRIBUTIONS

IT Business Lead in development of strategic ERP portfolio and tactical plans, metrics and in the formation of Corporate-wide IT initiatives, roadmap portfolio rationale, budget, Infrastructure, Business Process, customer SLA, OLA vendor management. Experienced in implementation and support of Team Center PLM, Primavera – SAP, Oracle, Hyperion, Taleo, SABA / Maximo, Tririga, Archibus, Documentum, Cognos, Google Analytics, VOIP,, MS Share Point 2010/ Master Scheduling / Vital Home Grown Systems and multi discipline program management.

Direct/Lead and mentor of IT teams (direct and matrix) in accordance with corporate/ board of director’s strategy and managing compliances and related regulatory requirements, strategic/tactical plans in the execution of and/or Corporate wide IT initiatives.

Directed Print Initiative reducing total physical printer footprint by 2/3 with a $2.1M annual cost savings

Directed application development (Sr. software engineers) of Risk Assessment system, Business Intelligence with functions to perform SDLC/Risk analysis of software/applications portfolio—data analysis provided comprehensive reports used to plan multiyear application road map and supporting budgets.

Directed Affordability program, performing cost cutting analysis across all supporting IT portfolios (Software Licensing/Telecommunication/Labor/Server/Networking/Data Storage/Desktop) achieving $30M recurring auditable savings—recognized by Northrop Grumman as IT Business best practice.

Directed multi-disciplined (CMMI/Six Sigma /Agile) IT Programs, Projects and software development.

IT Program Manager for Sarbanes Oxley (SOX) ISO standards and HIPAA compliance—responsible for risk avoidance/mitigation/assurance documentation and reporting.

Directed M&A of TRW and Northrop Grumman IT ERP applications forming common Business Processes and system platforms supporting formation of new Aerospace Sector for Northrop Grumman Corp.

Director Lead of Strategic IT Governance Council performing executive guidance on application portfolio roadmap and budget analysis for NG Aerospace and Enterprise Shared Services.

IT Director in PMO performing guidance and structured approach to analyze Business Value and Risk of portfolio supporting IT Enterprise Shared Services.

Directed sever Data Center consolidation project achieving 18% Physical Server reduction utilizing VMware. MATTEL INC. 2001- 2006

Leading global Toy Company providing innovative entertainment for children, maker of iconic toys like Barbie and Hot Wheels etc. Senior Global IT (GIT) Manager

IT Manager of Global Desktop Services / Help Desk / Operations / Asset Management metrics to manage the Technology budget—directed Printer Consolidation Project, resulting in a $1M+saving per year MAJOR CONTRIBUTIONS

Managed Infrastructure & Enterprise Applications—including but not limited to: NT, Win 2K, SMS, iSeries, PeopleSoft (HR), Oracle (Financials), Hyperion, Cognos, AS 400, Win/Mac, JD Edwards.

Managed IT (Desktop/Helpdesk/Network/Ops.) staff of (27+), Vendors for domestic and international offices

Managed/Developed Applied Engagement & SDLC metrics for Senior Executives utilization Senior IT Security GIT Manager / Internal Audit

Appointed by CIO to Lead for IT Security and Sarbanes Oxley (SOX) 404 GIT Taskforce /Code of Conduct Committee—Developed Change Management Process & Tools using I.T.I.L. /Project Manger PMP, SAS 70, PCI MAJOR CONTRIBUTIONS

Managed External Partners (E&Y, D&T, PwC, Tata)

Developed IT Security COE/Policies/Procedures/Metrics Created & implemented Global Policies and Procedure including domestic and international

Architect of Global IT Security Offices for Disaster Recovery, Business Continuity strategy

Liaison between Corporate CFO and Global IT Senior Executives management and Audit Department SCIENCE APPLICATIONS INTERNATIONAL CORP. (SAIC) 1996- 2001 SAIC is a $4-billion technology and engineering company that uses its deep domain knowledge to solve problems globally. Head o f IT / IT Sr. Manager

Directed IT Operations—supported 800+ users nationally including the Pentagon with an annual budget of $4M+ MAJOR CONTRIBUTIONS

Directed technical staff and integration support of existing hardware, software, network configurations

Maintained a Top Secret (SBI/SCI) Clearance

Managed voice/data communications systems, including planning, designing, procurement, vendor management

Managed infrastructure related tasks nationwide including, but not limited to, NT 4.0/Win 98 Win2000/TCP-IP/Unix configurations, Firewall configuration, Email (MS Exchange), and Intranet web design/maintenance TOYOTA MOTOR SALES, USA, INC. 1991- 1996

Toyota Motor Sales, U.S.A., Inc. (TMS) is the North American Toyota sales, marketing, and distribution subsidiaries IS Technical Engineer

Responsible for technical support and IT related training of Toyota/Lexus dealerships, Toyota Industrial Equipment, Parts Distribution Centers, and Toyota/Lexus Regional, and Private Distributor Offices MAJOR CONTRIBUTIONS

Supported IBM Mainframe, NT/OS2 Win 95 PC, LAN, AS/400, Sys-36 software development and other related software & hardware platforms. Developed training, Technical & Administrative documentation

Electronic Parts Catalog (EPC)—supported “ground up” development of OS/2 LAN and stand-alone based

(Lexus/Toyota Electronic Parts Catalog) systems—technical lead for installing EPC systems at Toyota/Lexus Dealerships nationwide.

Project Manager—developed and managed re-sale program of legacy, Sys36/AS400 ACADEMIC QUALIFICATIONS

Bachelor of Arts in Business Administration; Minor in Computer & Information System California Lutheran University 1989

IT Strategic Program Management (Executive Program) University of Chicago, Booth School of Business 2008 IT Shared Services Managing Organizational Change (Executive Program) University of Virginia, Darden School of Business 2010

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