Manager Executive

Marvin Lee

Rolling Hills Estates, CA *****

747-***-**** / *.******.***@*****.***

Visionary transformational leader and innovation driver with 20+ years of professional experience supporting Fortune 500 companies like Toyota Motor North America, Mattel Inc., and Northrop Grumman in addition to iconic brands in restaurant technology DINE Brands Global which owns IHOP and Applebee’s. Unique blend of executive competencies; IT planning, operational requirements and feasibility for greater efficiency and profit growth. An agent for change as a credentialed process optimization specialist with detail-oriented management style executing complex projects and programs across an enterprise serving all major business processes. Hands on leader with a proven record for creating and motivating high performing engineering teams to shape the future of the company. Exceptional demonstrated success in developing collaborative business relationships, while navigating periods of organizational transition. My IT skills are transferable across a multitude of industries due to my ability to quickly visualize, lead, and drive new ideas while implementing process improvements with measurable success

LEADERSHIP HIGHLIGHTS

PROFESSIONAL CAREER HISTORY DRIVING CHANGE AND LASTING IT Director / Corporate Systems

Leader for IT strategy, design, implementation, and operation of all technology Retail Store.

(back/front of house), which includes data center, network and server services, telephony, service monitoring, user support/help desk, etc.

o Designed, implemented and managed TECH OPS strategy responsible for ensuring the NOC / 24/7~365 availability, SLA / SLO integrity, and security for all IT systems and infrastructure.

o Strategy / Design / Implementation of “ground up” Data Center and Disaster Recover Co-Lo / DRAAS / leveraging tools and services as in Ivanti / Jump Cloud / Crowd Strike (Solar Winds / AWS (Containers) / Office 365 / VM NSX, etc.

INFORMATION TECHNOLOGY EXECUTIVE

Proven ability to develop, integrate, operate and manage complex technology solutions.

• Achieved 95% Physical Server Data Center Migration to AWS Solution

• Director of Full Stack solutions for 3300 Restaurant Locations across two iconic Brands

• Designed and Directed IT Cost Savings Program - Achieved $30M recurring savings annually

• Facilitated, designed and implanted Technical Debt strategy, governance achieving a 20% reduction

• Directed Standardized Data Storage Optimization achieving 27% Cost Saving

• Developed and Directed Business Process alignment for ERP (SAP/People Soft) implementation

Reformation Oct. 2021 –

o Directed IT implementation of 30 + new store openings domestically and internationally establishing SLA agreed support ensuring point of sales, technology, and operational business continuity.

Founded in 2007, Sweetgreen is an American fast-casual restaurant chain that serves simple, seasonal, healthy salads, and grain bowls made in-house from scratch, using locally farmed whole produce. Sweetgreen has over 100 locations in the US and is known as a tech-forward company.

Sr. IT Director / Corporate Restaurant Systems / Consulting Recruited to develop strategy/implement best practices improving IT operations in preparation of an IPO and M&A targets.

Director IT cloud infrastructure and Operations including support of restaurant technology, developing strategic plans in support of over 100 retail restaurant locations in the US.

MAJOR CONTRIBUTIONS

o Laid ground work and developed IT strategy, design, implementation, and operation of all technology Restaurant Systems (back/front of house), which includes data center, network and server services, telephony, service monitoring, user support/help desk, etc. o Designed TECH OPS 24/7 support responsible for ensuring the operational availability, SLA / SLO integrity, and security for all IT,

o Developed strategy for Front of House / Back of House IT support of BRINK and QSR KDS Systems KIOSK / HandheldTablets/ OLO Rails Integration, Payment Systems (P-to-PE) with focus on compliance aligned with EMV / GDPR / PCI. o Vendor negotiations/management with key partners (Okta, NCR, AWS, Microsoft, Google, OLO, Grub Hub, Uber Eats, Postmates

o Partnering with the Dir. of IT Digital Applications / Data Analytics and PMO, Business / Board Executives leading the technology stack and Operations teams with overall responsibility for technology planning and deployment of services including Business Continuity in alignment with Business Architecture development.

o IT Operation process improvements to align with the corporation’s goals to establish an IPO and growth through acquisitions.

Dine Brands Global (DIN $3B) is the Corporate HQ and Franchisor of IHOP and Applebee’s Restaurant Chains.

Executive IT Director / Technical Operations Restaurant Systems Director of organization's effectiveness by defining, delivering, and supporting IT infrastructure and Operations including developing strategic plans for implementing IT execution for business day to day solutions for DINE Brands Corp. and Franchisee Restaurant Technology with a total of 3700 locations worldwide. MAJOR CONTRIBUTIONS

SWEETGREEN April 2020 – Nov. 2020

DINE BRANDS GLOBAL JAN. 2018 – APRIL 2020

o Leader for IT strategy, design, implementation, and operation of all technology Restaurant Systems (back/front of house), which includes data center, network and server services, telephony, service monitoring, user support/help desk, etc. o Designed, implemented and managed TECH OPS strategy responsible for ensuring the NOC / 24/7~365 availability, SLA / SLO integrity, and security for all IT systems and infrastructure.

o Strategy / Design / Implementation of “ground up” Data Center and Disaster Recover Co-Lo / DRAAS / leveraging tools and services as in Ivanti / Splunk / Imperva / Kemp / Solar Winds / AWS (Containers) / Office 365 / VM NSX, etc.

o Executive partner with the Dir. of IT Digital Applications / Data Analytics and PMO, Business / Board Executives leading the technology stack and Operations teams with overall responsibility for technology planning and deployment of services including Business Continuity in alignment with Business Architecture development. o Leader of IT Front of House/ Back of House design/maintenance/Implementation of (C# Based) Home Grown POS / Oracle Micros / Simphony / KDS Systems KIOSK / Handheld Tablets/ OLO Rails Integration, Payment Systems (P-to-PE) EMV / GDPR / PCI. o Developed and Implement product focused strategy with Agile methodologies and appropriate certification training.

o Vendor Relations with key partners (Oracle, AWS, Microsoft, OLO, Grub Hub, Uber Eats, Bank of America, Chase, Visa, Freedom Pay, Comcast etc.) negotiating on behalf of Corporate strategy, Franchisee constituents.

o IT Director of full stack engineers, Q/A, change management, security and technical direction.

o Strategic development supporting cross functional business areas and IT groups such as Franchisee Councils, Operations, Marketing, Finance, Legal, Board of the Directors to define, establish and implement best practices involving developing communication plans in combination of mission and vision statements;

o Identify focus groups to gather information and assess the requirements of C-Suite and stakeholders; prioritizing strategic initiatives aligning goals and KPI’s. The Motion Picture Industry Pension and Health Plans are trust funds ($3B) established by collective bargaining agreements between major TV/Movie unions and employers in the motion picture production industry.

Senior IT Director

Director of organization's effectiveness by defining, delivering, and supporting IT infrastructure and Operations including developing strategic plans for implementing IT execution for business day to day solutions.

MAJOR CONTRIBUTIONS

o Director of IT implementation and operation of all technology infrastructure, which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, SAN storage and related software and backup/disaster recovery.

o Executed architectural and operation model directing 24/7~365 availability, integrity, and security for all IT Tech Stack.

o Strategy / Design / Implementation of “ground up” Data Center and Disaster Recover Co-Lo / DRAAS

MOTION PICTURES INDUSTRY PENSION

& HEALTH (MPIPHP)

2016 – 2018

o Nurtured strategic partnership with the Dir. of IT Business Applications and PMO, leading the Infrastructure and Operations teams with overall responsibility for technology planning and deployment of services including Business Continuity in alignment with Business Architecture development.

o Executed design of Infrastructure strategy design/maintenance of HPE / DELL / VMWARE / 3PAR / CommVault / CISCO/ Dark Trace / Splunk / Imperva / Kemp / Solar Winds / AZURE / Office 365 / Micro Segmentation / Veritas DLP to name a few infrastructure standards supported among others. Partnered/Member of the FBI “Cyberhood” watch program. o Hands on leader of the sys-engineers and support teams, change management, security, and technical decisions.

o Strategic partner with cross-functional business areas and IT groups for ITIL/ITSM process improvement and implementation.

Fusion Systems is a recognized leader in IT Solutions consulting across the Asia Pacific region and North America.

Senior IT Director/Consultant

Transformed organization’s IT effectiveness by defining, delivering, and supporting strategic plans for implementing IT support, staff development supporting CA Electronic Health Records HITECH Act, MS Dynamics AX ERP, CLOUD

MAJOR CONTRIBUTIONS

o Mobilized Service Management of client systems supporting multiple industries as in Banking, Health and Retail.

o Pioneered highly disciplined multinational IT Staff in support of global Asia customers and clients (Abercrombie, Deutsche Bank, McDonalds, Citi Bank). o Performed highly structured analyses and studies defined by the Health Care government requirements for HITECH Electronic Health Record, HIPAA, Security Risk Analysis (SRA) to monitor and audit document privacy

o Facilitated Enterprise solutions including NetApp, Epicor, VMware solutions in addition to Windows, Unix, DBA, Enterprise Application, Operations and Network Administration teams in North America and Asia locations.

Northrop Grumman is a leading global security company providing solutions in satellite, drone systems, cyber security, B-2 Bomber

IT Director / IT Program Manager

Responsibilities included: Assistant CIO of Operations with strategic planning, risk management, project performance addressing cost, schedule, and technical quality for the Aerospace / Enterprise Shared Services, Liaison to Business MAJOR CONTRIBUTIONS

o Presided over strategic ERP portfolio and tactical plans, metrics and in the formation of Corporate-wide IT initiatives, roadmap portfolio rationale, budget, Infrastructure, Business Process, customer SLA, OLA, vendor management. Experienced in implementation and support of Team Center PLM, Primavera –SAP, Oracle, Hyperion, Taleo, SABA / Maximo, FUSION SYSTEMSCOMPANY LIMITED—

ALL MEDICAL SYSTEMS

2013 - 2016

NORTHROP GRUMMAN INC. 2006 - 2013

Tririga, Archibus, Documentum, Cognos, Google Analytics, VOIP,, MS Share Point 2010/ Master Scheduling /Vital Home Grown System / multi discipline program management. o Manager and mentor of IT teams (direct and matrix) in accordance with corporate/ board of director’s strategy and managing compliances and related regulatory requirements, strategic/ tactical plans in the execution of Corp. goals.

o Spearheaded strategy for reducing total physical printer footprint by 2/3 with a $2.1M annual cost savings

o Streamlined application development (Sr. software engineers) of Risk Assessment system, Business Intelligence with functions to perform SDLC/Risk analysis of software/applications portfolio—data analysis provided comprehensive reports used to plan multiyear application road map and supporting budgets.

o Directed Affordability program, performing cost cutting analysis across all supporting IT portfolios (Software Licensing/Telecommunication/Labor/Server/Networking/Data Storage/ Desktop) achieving $30M recurring auditable savings—recognized by Northrop Grumman as IT Business best practice.

o Directed multi-disciplined (CMMI/Six Sigma /Agile) IT Programs, Projects and software development.

o IT Program Manager for Sarbanes Oxley (SOX) ISO standards and HIPAA compliance— responsible for risk avoidance/mitigation/assurance documentation and reporting. o Directed M&A of TRW and Northrop Grumman IT ERP applications forming common Business Processes and system platforms supporting formation of new Aerospace Sector for Northrop Grumman.

o Director Lead of Strategic IT Governance Council performing executive guidance on application portfolio roadmap and budget analysis for NG Aerospace and Enterprise Shared Services.

o IT Director PMO performing guidance and structured approach to analyze Business Value and Risk of IT portfolio.

o Directed sever Data Center consolidation project achieving 18% Physical Server reduction utilizing VMware.

Leading global Toy Company providing innovative entertainment for children, maker of iconic toys like Barbie and Hot Wheels etc.

Senior Global IT (GIT) Manager

Global Desktop Shared Services / Help Desk /Operations/ Asset Management metrics to manage the Technology budget—directed Printer Consolidation Project, resulting in a

$1M+saving per year.

MAJOR CONTRIBUTIONS

o Managed Infrastructure & Enterprise Applications—including but not limited to NT, Win 2K, SMS, i-Series, PeopleSoft (HR), Oracle (Financials), Hyperion, Cognos, AS 400, Win/Mac, JD Edwards.

o Managed IT (Desktop/Helpdesk/Network/Ops.) staff of (27+), Vendors for domestic and international offices

o Managed/Developed Applied Engagement & SDLC metrics for Senior Executives utilization Sr. IT Security GIT Manager / Internal Audit

MATTEL INC. 2001 - 2006

o Appointed by CIO to Lead for IT Security and Sarbanes Oxley (SOX) 404 GIT Taskforce/ Code of Conduct Committee—Developed Change Management Process & Tools using I.T.I.L./ Project Manager PMP, SAS 70, PCI compliances.

SAIC is a $4-billion technology and engineering company that uses its deep domain knowledge to provide solutions globally.

Head of Information Technology

Directed IT Operations—supported 800+ users nationally including the Pentagon with an annual budget of $4M+

MAJOR CONTRIBUTIONS

o Directed technical staff and integration support of existing hardware, software, network configurations

o Maintained a Top Secret (SBI/SCI) Clearance supervising classified IT programs. o Managed voice/data communications systems, including planning, designing, procurement, vendor management

o Managed infrastructure related tasks nationwide including, but not limited to, NT 4.0/Win 98 Win2000/TCP-IP/Unix

Toyota Motor Sales, U.S.A., Inc. (TMS) is the North American Toyota sales, marketing, and distribution subsidiaries

IS Technical Engineer

Responsible for technical support and IT related training of Toyota/Lexus dealerships, Toyota Industrial Equipment, Parts Distribution Centers, and Toyota/Lexus Regional and Private Distributor Offices

MAJOR CONTRIBUTIONS

o Supported IBM Mainframe, NT/OS2 Win 95 PC, LAN, AS/400, Sys 36 software development and other related software & hardware platforms. Developed training, Technical & Administrative documentation

o Electronic Parts Catalog (EPC) supported “ground up” development of OS/2 LAN and stand- alone based (Lexus/Toyota Electronic Parts Catalog) systems technical lead for installing EPC systems at Toyota/Lexus Dealerships

o Project Manager developed and managed re sale program of legacy, Sys36/AS400 achieving

$3M in revenue.

ACADEMIC QUALIFICATIONS

Bachelors in Business Administration; Minor in Computer & Information System California Lutheran University

SCIENCE APPLICATIONS INTERNATIONAL

CORP (SAIC aka LEIDOS)

1996 - 2001

TOYOTA MOTOR SALES USA INC. 1991 - 1996

IT Strategic Program Management (Executive Program) University of Chicago, Booth School of Business

IT Shared Services Managing Organizational Change (Executive Program) University of Virginia, Darden School of Business

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