Front Desk Customer Service
Resume:
Francklyne
Anyanwu
Front Office Agent
***************@*****.***
Deira, Dubai
Front Desk Receptionist
Radisson Blu Hotel and Suites
Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
Accept all letters and packages, and distribute them to their appropriate departments.
Monitor, organize and forward emails.
Track and order office equipment and supplies.
Maintain records and files.
Oversee the office budget.
Receptionist
Grand Royal Hotel and Suites
11/2015 - 05/2017
Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
Accept all letters and packages, and distribute them to their appropriate departments.
Monitor, organize and forward emails.
Track and order office equipment and supplies.
Maintain records and files.
Oversee the office budget.
Senior School Certificate
05/2013 - Present
E X P E R I E N C E
C E R T I F I C A T E S
Interpersonal Advanced
Commitment Advanced
Team work Advanced
Customer Service Advanced
Microsoft Advanced
Communication Advanced
Telephone ethics Advanced
Organizing Advanced
English Fluent
Science
Government College Ikoyi
2013
High School Diploma
High School Diploma
perform essential front desk administrative
duties including answering phone calls, greeting
clients, and overseeing the office budget.
S U M M A R Y
S K I L L S
L A N G U A G E S
E D U C A T I O N
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