Housekeeping Attendant

Jelena Nikolic

*/**, ********, **********, *****, Serbia

Email: adhfmr@r.postjobfree.com

Telephone: +381*********

D.O.B: 12/07/1983

Nationality: Serbian

Visas: Seaman's Book & C1/D Visa

As a highly professional and friendly individual, I have experience of working in a fast-paced environment while taking care of customer needs at all levels. Currently seeking the opportunity to apply my valuable skill set to a position in the cruise industry in keeping with my experience, I demonstrate exceptional interpersonal skills when dealing with complex situations. I am an effective team member who works with adaptability, enthusiasm and a positive attitude. As an individual, I would be described as a dedicated employee who goes above and beyond the requirements to prioritise customer satisfaction and ensure that the guests receive outstanding service.

KEY SKILLS

Efficient and proficient when completing tasks

Strong team work skills with good use of initiative

Outstanding communication and customer service skills

Excellent computer skills with experience of using Microsoft Office

EMPLOYMENT HISTORY

Princess Cruises 2014 - 2020

Stateroom Steward

Apartments and other accommodation - Java Kragujevac 2013 - 2014

Maid

Hotel Rojal 2012 - 2013

Auxiliary Worker (Maintenance Department)

EDUCATION & TRAINING

Economics High School, Kragujevac 1998 - 2002

Direction: Economic Technician

LANGUAGES

Spoken Written

Serbian: Native speaker Native speaker

English: Excellent (C1) Proficient user (C1)

REFERENCES

References are available upon request.

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