CURRICULUM VITAE

Name: Dontsop Temgoua Michele

Tel: +971*********

Email: adhfa4@r.postjobfree.com

Nationality: Cameroonian

Language: English and French

Receptionist

Objectives

Seeking for a Receptionist position in a prestigious company to acquire more and develop my professional career.

EDUCATION:

Bachelor in Trilingual Studies

Advanced Levels Certificate

Ordinary Levels Certificate

SKILLS:

Communication

Multitasking

Prioritizing

Organization

Technical skills

Interpersonal skills

Initiative and problem-solving abilities

Dependability.

WORK EXPERIENCE

MAISON DE JULIETTE; JUMEIRAH, DUBAI

May –August 2020 .

Position: Receptionist

Duties:

Draw up client bookings for tables and ensure that tables are set before clients’ arrival.

Manage the front desk by receiving incoming calls, greeting and attending to customers.

Inform guest about the availability of tables and direct them to the tables.

Keep records of guest who visit the restaurant.

Assist customer with answers to queries, and proffer solutions to issues within your capacity.

Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended in a timely manner.

Ensure that clients make payment for services before they exit the restaurant.

Keep clear records of payments received and make detailed notes of balance payments.

Check restaurants emails and respond to them accordingly; draw the attention of management to certain mails when necessary.

Communicate with other staff, such as dinners, informing them of client’s bookings, needs and complaints.

HOTEL Hilton, Yaounde Cameroon.

September 2016 – June 2018

Position: Office girl

DUTIES:

Handling incoming calls and other communications.

Managing filing system.

Recording information as needed.

Greeting clients and visitors as needed.

Updating paperwork, maintaining documents and word processing.

Helping organize and maintain office common areas.

Performing general office clerk duties and errands.

Coordinating events as necessary.

Maintaining supply inventory.

Maintaining office equipment as needed.

Aiding with client reception as needed.

Creating, maintaining, and entering information into databases.

LANGUAGE AND COMPUTER ENTERPRISE

Good computer knowledge

French-perfect (spoken and written)

English- perfect (spoken and written)

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