NITIN VERMA

Email: adhew8@r.postjobfree.com

Contact Number: 821-***-****

CAREER OBJECTIVE

Seeking a challenging and innovative position in a firm that will maximize the opportunities for me to implement my skill set and knowledge as well as use my capabilities in the best way possible so that I am able to enrich my skills and aid the development of the firm I work with.

PROFESSIONAL QUALIFICATION

Masters of Business Administration

Specialization (Dual): Banking, Finance Engineering & Marketing

PROJECTS

Outbound Research Project – An Analysis on Consumer Behaviour towards Retail traders

(Duration – 40 hours)

Study on the marketing strategies in Retail Stores.

The study highlighted the consumer perception regarding the unethical practices used by retail traders.

Collection of data from various consumers and examined the level of consumer satisfaction based on the type of products owned by them.

Types of digital platforms used by them for grabbing new customers.

Real Life Management - Study to make small shopkeepers aware about the digitalization in business.

(Duration – 30 hours)

The motive is to do research of the prevailing market and then analyse the business of a small shopkeeper.

Make them aware of the basic and advance technologies which prove to be profitable for a shopkeeper.

Targeting right segment & try to collect their suggestions.

Make them aware about digital payments in retail business.

WORK EXPERIENCE

Teleperformance - Customer Service Executive

(January-June)

Resolve customer complaints via phone, email, mail, or social media.

Greet customers warmly, ascertain problem or reason for calling and suggest solutions.

Work with customer service manager to ensure proper customer service is being delivered.

Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Aluplast – Senior Sales Executive

(July – Present)

Planning, budgeting, organizing and implementing a program to achieve those goals.

Performing cost-benefit analyses of existing and potential customers.

Maintaining positive business relationships to ensure future sales.

INTERNSHIPS

1-H.P State Cooperative Bank (Financial Analyst)

Comparison between the Customer Acknowledgement of the Branches of HP State Cooperative Banks.

Study of the financial statements of various branches to analyse the overall performance the bank

Primary Research to identify the brand image of HPSCB

PUBLICATIONS

Published Research Paper in “Risk Management of Micro, Small and Medium Enterprises” by Universal Journal in 2019.

CERTIFICATIONS

Certification in Digital Marketing by Google Digital Unlocked..

Certification in Project Management by saylor organization.

Certification in Introduction to business by saylor organization..

Certification in Banking Simulation by learnwithflip (Finacle).

Certification in Basic Tally by Tally Ace.

ACHIEVEMENTS

Participation certificate in Stock Market Events

Participant & runner up in Badminton, Basketball, Cricket, Dance & many Management games

KEY SKILLS AND COMPETENCIES

Professional

Able to manage significant changes that may occur.

Able to communicate with people at all levels.

Able to Build and Review Test Plan

Proactive and able to work to deadlines.

Personal

Treating problems or unexpected events as opportunities to learn.

Motivated by exceeding targets and expectations.

Leadership skill like Motivation, Time management, Responsibility, Feedback and Delegation..

EDUCATIONAL QUALIFICATION

Year

Course

Name of Board/University

%age

Division

2020

MBA

Chandigarh University

64%

1st

2017

Bsc (chemistry)

Himachal Pradesh University

72%

1st

2014

XII(Science)

H.P.

73%

1st

2012

X

C.B.S.E

82%

1st

INTERESTS & HOBBIES

Travelling, Photography, Tracking,Driving,Meditation,Drawing

CORE MANAGEMENT COMPETENCIES

Puzzle solving ability.

Quick learning & unlearning.

Good communication skills.

Ability to tackle contradictory issues & make prompt decision.

Marketing skills

DECLARATION

I hereby, declare that the information furnished above is true to the best of my knowledge.

Date of Birth 24 -05-1997

Permanent Address Vill.Chamukha P.O. Sehli Tehsil Sunder Nagar Distt. Mandi,Himachal Pradesh

Mobile No. +91-821*******

E-Mail adhew8@r.postjobfree.com

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