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CURRICULUM VITAE
ZELDA STEENKAMP
(****)
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A. PERSONAL PARTICULARS
Name: Zelda Steenkamp
Address: Strubensvalley
Roodepoort
Marital status: Married, two children
Nationality: South African
Languages: English & Afrikaans
Educational Qualifications: - Grade 12 at Olien High, Free State
- N6 Secretarial Course at Roodepoort
Technical College
Other Courses completed: Executive Secretarial Course (AIC) Microsoft Office Course (Microsoft
Institute)
Secretary’s guide to meeting and minute
taking (CBM Training)
Becoming the ultimate office professional
(Knowledge Resources)
Contact details: 082-***-****
adheqi@r.postjobfree.com
References: Jacques Venter – 011-***-****
Jacques Venter Attorneys
Timothy Maher – 083-***-****
Piano Pleasure
Pieter van Heerden – 011-***-****
Just Property Group
Leutloa Moteetee – 011-***-****
SOS-Kinderdorf International
B. SUMMARY STATEMENT
Resourceful, skilled and stable Admin/Personal Assistant with 20+ years experience in various industries. Very strong administration skills and can work effectively under pressure and without supervision. Very hardworking, reliable, trustworthy and loyal to Employer.
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C. EXPERIENCE
PERSONAL ASSISTANT: JACQUES VENTER ATTORNEYS
(PARALEGAL) (OCTOBER 2018 TO AUGUST 2020)
DUTIES INCLUDE:
• Provide direct admin and personal assistance to director
• Provide support to office team
• Estate planning
• Commercial services
• Quotations and invoicing
• Direct liaison and meeting with clients
• Make appointments and co-ordinate diaries
• Switchboard duties
• General admin and secretarial duties
PERSONAL ASSISTANT: PIANO PLEASURE
(JANUARY 2015 TO AUGUST 2018)
DUTIES INCLUDE:
• Provide direct admin and personal assistance to owner
• Supervise workshop and cleaning staff
• Oversee smooth running of business on owner’s behalf
• Deal with customers on a daily basis
• Handle piano sales, repairs, rentals, purchases
• Handle e-mails and telephone calls
• Control office supplies i.e stationery, consumables
• Make appointments and co-ordinate diaries
• Monthly appointment recon
• General admin and secretarial duties
• Control piano rental recon
• Handle petty cash
• Wages
• Minutes of meetings
• Stock control
• Quotations and invoicing
• Co-ordinate transportation of pianos
PERSONAL ASSISTANT: MV FIDUCIARY SERVICES INCORPORATED
(JULY 2013 TO JULY 2014)
DUTIES INCLUDED:
• Assist with drafting of Wills / Trusts / Contracts / Agreements
• Assist with Estate Administration
• Trust Administration
• Client Liaison
• Make appointments and manage diary
• Office Administration duties
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PROJECT MANAGER: TRIPLE E TRAINING (NOVEMBER 2012 TO JULY 2013 [TEMP CONTRACT])
DUTIES INCLUDED:
• Project and admin management of all projects assigned
• Project Criteria Management
• Client Retention and Service
• Expand current projects
• Debtors
• Internal communication
• External communication
• Work with internal training programmes (Wecoza/Delphi/CRM) ADMIN MANAGER: JUST PROPERTY GROUP (JANUARY 2010 TO OCTOBER 2012)
DUTIES INCLUDED:
• Provide direct support to agents
• Provide direct support to admin staff
• Manage admin staff
• Perform general office/admin/secretarial duties
• Bookings i.e functions, venues, refreshments, luncheons, flights etc.
• Purchase of stationery and office supplies
• Minutes of meeting & follow-ups
• Handle all correspondence
• Handle various queries from clients (telephonic, e-mail, meetings)
• Security deposit reconciliations and pay-outs
• Update and maintain payment management system
• Manage and co-ordinate 160 properties i.e maintenance, admin, accounts, payments
• Manage contract renewals
• Process insurance claims
• Month-end reconciliations and payments
• Arrears payments follow-ups
PERSONAL ASSISTANT: SOS-KINDERDORF INTERNATIONAL REGIONAL OFFICE SOUTHERN AFRICA II (NOVEMBER 2001 TO DECEMBER
2009)
DUTIES INCLUDED:
• Provide direct secretarial support to the Regional Director & Regional Team
• Meeting/Event arrangements
• Perform general secretarial/admin tasks
• Minute taking
• Maintain birthday list of region and send greeting timeously
• Arrange/co-ordinate international visits
• Arrange travel reservations and visa’s
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• Maintain personnel files of staff members & assist with recruitments
• Assist in preparations for disciplinary hearings/sessions
• Collect information, reports etc from National Directors and Regional Team
• Correspond/liaise with SOS-KDI Innsbruck (Head Office); International SOS partners; donors/sponsors; Board members regarding various requests
• Correspond with SOS –KDI Innsbruck for requests of marketing supplies e.g manuals, booklets, brochures and distribute to countries within the region
• Purchase and maintenance of office equipment, supplies and stationery
• Maintenance of general office and construction filing system
• Assist with PR/Fundraising function
• Maintain records on staff awards & certificates and prepare awards PERSONAL ASSISTANT: CIVCON, A DIVISION OF WK CONSTRUCTION
(PTY) LTD (FEBRUARY 1997 TO OCTOBER 2001)
DUTIES INCLUDED:
• Typing; letters; memos; spread sheets; tenders; agreements etc.
• Petty Cash Control
• Travel Arrangements
• Diary Control
• Minutes of Meetings
• Arrange meetings & venues
• Stationery & printing control
• Telephone duties
• Filing
• Tenders: Assist in making up of tender documents; keep tender register; tender filing system
• Purchase building material
• Insurance claims
• Workmen’s compensation claims
• Credit applications
• Surety bonds
• Handle wages
• Control general office supplies
• Supervisor to office cleaner & driver
SECRETARY: TEMPORARY EMPLOYMENT AT VARIOUS COMPANIES IN THE FOLLOWING DEPARTMENTS (AUGUST 1996 TO JANUARY 1997)
• New development department – secretary
• Project department – secretary
• Research department – secretary
• Sales department – secretary
• Human Resources department – secretary
• Secretary to Loss Adjuster
• Secretary for short term insurance company
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PERSONAL ASSISTANT: RAW MATERIAL PROCUREMENT - PREMIER MILLING HEAD OFFICE (JANUARY 1995 TO JULY 1996)
DUTIES INCLUDED:
• All secretarial/administrative duties
• Maize and wheat procurement (local & imported)
• Liaison with wheat and maize board
• Wheat allocation
• Road and rail transport
• Maize and wheat budget
• Attend and take minutes at wage negotiations
• Handle wages
• Assist in preparations for disciplinary hearings/sessions SECRETARY: HOUSING DEPARTMENT - PREMIER MILLING HEAD OFFICE
(MARCH 1994 TO JANUARY 1995)
ADMINISTRATIVE/
PERSONNEL SECRETARY: PREMIER MILLING (JUNE 1993 TO MARCH 1994) SECRETARY/
RECEPTIONIST: DR SLABBERT & BESTER’S CONSULTING ROOMS - PART TIME WHILE STUDYING (FEBRUARY 1993 TO JUNE 1993)
SALES ASSISTANT: EDGARS WESTGATE - PART TIME WHILE STUDYING
(NOVEMBER 1991 TO JANUARY 1993)