Active listening, communication, customer service, time management

ADDRESS : Al Ezz Compound,

Madinat Khalifa North

NATIONALITY : Filipino

I hereby certify that the above information is true and correct to the best of my knowledge and beliefs. GIGI GERVARCIO BONUS

Phone Number : +974-****-****

Email Address : **************@*****.***

CAREER OBJECTIVE

o To work professional and gain more knowledge. To have an excellent communication skills, flexibility, integrity, accurancy, and the ability to work with all levels of people. To learn and discover more things in life. To be independent. To be Strong assets to your company. WORK EXPERIENCE

Play Attendant July 2018 – Present

Caboodle Pamper and Play Mall of Qatar

Greet customers and Provide information regarding prices and services.

Register customers before letting them play.

Answering phone calls and emails.

Collect cash and credit card payments from customers.

Maintain cash control over register drawer and verify amounts are correct. Sales Associate November 2017 – February 2017

King One Retail Shop Cubao, Philippines

Greet customers at the store and provide them with information on their required products.

Lead customers to desired shelves or aisles and assist them in locating products.

Explain product features and benefits by performing demonstrations and answer any questions that customers may have.

Suggest additional products in a bid to meet the company’s and self-sales targets. Assist customers in making decisions regarding suitable purchases based on their specific likes. Supervisor April 2017 – September 2017

Shawill Make Up Cosmetics Centro Mall, Philippines Managing workflow.

Training new hires.

Creating and managing team schedules.

Evaluating performance and providing feedback.

Identifying and applying career advancement opportunities.

Helping to resolve employee issues and disputes. Costumer Service November 2017 – January 2017

SM Department Store Cubao, Philippines

Use telephones to reach out to customers and verify account information.

Resolve customer complaints via phone, email, mail, or social media.

Greet customers warmly and ascertain problem or reason for calling.

Cancel or upgrade accounts.

Assist with placement of orders, refunds, or exchanges. Cashier October 2005 – November 2017

SM Department Store Cubao, Philippines

Scan goods and collect payments

Handle cash, credit or check transactions with customers

Issue change, receipts, refunds, or tickets

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

Pleasantly deal with customers to ensure satisfaction EDUCATION

Bachelor of Science in Computer

Science (June 1999 – March

2003)

United School of Science and

Technology

Tarlac, City, Philippines

SPECIAL

SKILLS

Good written and oral

communication skills

Highly organized and

efficient

Ability to work independently

or as part of a team.

Profound ability to work

under pressure

Proven leadership skills and

ability to motivate

Strong customer service skills.

Ability to communicate and

deal with other people

Contact this candidate