Courtney Knighton

Albany, GA 404-***-**** adhe5s@r.postjobfree.com

PROFESSIONAL SUMMARY

Skilled educator with a diverse professional background in problem solving, critical thinking, reporting, analysing with commitment to organizational objectives. Seeking to secure a position that will utilize my expertise alongside a positive work atmosphere and opportunities for professional growth and development.

EDUCATION

MASTER OF PUBLIC ADMINISTRATION Dec 2019

Albany State University Albany, GA

·Concentration in Human Resource Management

BACHELOR OF SCIENCE IN ORGANIZATIONAL LEADERSHIP Dec 2017

Valdosta State University Valdosta, GA

·Minor in Public Administration

ASSOCIATE OF SCIENCE IN BUSINESS ADMINISTRATION Dec 2015

Albany Technical College Albany, GA

ASSOCIATE OF SCIENCE IN LAW ENFORCEMENT Jun 2014

Albany Technical College Albany, GA

CERTIFICATIONS

ESRI – Getting started with GIS Mar 2019

CITI – Social and Behavioral Responsible Conduct of Research Feb 2019

Professional Development – Health & Safety Orientation Training Feb 2019

CORE COMPETENCIES

·Microsoft Office Proficient

·Curriculum Development

·Records Management

·Crisis Intervention

·Service Advocate

·Workflow Planning

·Critical Thinker

Conflict Resolution

PROFESSIONAL EXPERIENCE

Elementary school educator 2017 – Present

Dougherty County School System Albany, GA

·Works 40 hours a week

·Communicates and collaborates with administrators, colleagues, students, parents, and community members on a continuous basis to effectively increase family involvement and student achievement

·Reviews and updates forms, records and files periodically and consistently to ensure documents are complete, accurate and up-to-date

·Plans and executes a curriculum that is suitable for young children in various stages of development

·Designs engaging hands-on activities to teach critical thinking skills and problem solving

·Addresses behavioral and learning issues with parents appropriately and demonstrates appropriate behaviors for the classroom when working with others and independently

·Manages records of students’ progress, routines, interests and informs parents of their child’s progress and development

·Maintains a professional demeanor and a positive approach at all times

Front oFfice Assistant 2017

Jay & Jay Health Care Agency Albany, GA

·Worked 40 hours a week

·Assisted the Human Resource Team in planning events related to benefits, employee appreciation, holidays and charitable contributions

·Performed clerical and secretarial duties including administering office exams, input data, scheduled meetings/conferences, and responded to phone calls, and mail

·Assisted in the day to day operations of Human Resources functions by providing administrative support, ordered supplies, made copies, assisted with a variety of personnel actions, activities, and basic requests

·Provided confidential patient related documentation when required

·Developed a process to ensure timely, efficient, and accurate filing and verification

·Responded to inquiries concerning policies, procedures and requirement

·Resolved routine and complex problems as well as assisted with billing

·Maintained minutes during scheduled client meetings

·Transferred emails by forwarding to the correct personnel for follow-up

Internship 2014

Albany Welcome Center Albany, GA

·Created, prepared, and kept up to date employee personnel, medical, attendance, recruitment, training, policy and other files. Ensured all documents for files are filed correctly and timely.

·Promoted the city of Albany, Georgia as a premier tourist destination by hosting tourists in a positive, welcoming and professional manner

·Assisted travelling guests with engaging itineraries and affordable lodging accommodations

·Served as the point of contact for emergency situations whether personal or mechanical

·Participated in marketing outings with local and surrounding counties to generate new business partnerships and working relationships

·Provided information to service employee and vending companies located at the Center and maintained inventory of printed materials

Collected visitor demographic information through surveys and developed monthly reports to define the visitor counts.

COMMUNITY AFFILIATIONS

Cheer Coach 2014 -2019

Dougherty County School System Albany, GA

·Served as a cheer coach while developing life-long relationships and mentoring opportunities

·Trained and supervised the performance of the cheerleaders during practices and games

·Choreographed and taught routines ensuring to provide critiques when needed

·Communicated effectively with cheerleaders, parents, and other sponsors by establishing and maintaining positive relationships and building rapport

·Provided a safe space through guidance and support regarding family, medical, and social issues

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