Maenitta has years of experience in healthcare training and is available immediately! Available to hit the ground running.

CANDIDATE: Ms. Maenitta Thomas

AVAILABILITY TO START: immediate

VISA STATUS: US Citizen

CURRENTLY LOCATED: Wake Forest, NC

REASON FOR LEAVING CURRENT ROLE: Position eliminated due to COVID

LinkedIn Profile URL: linkedin.com/in/maenittathomas

BRIEF OVERVIEW:

15+ years in Instruction and Training

12 years of virtual learning experience using Zoom, MS Teams, SharePoint, Moodle

Medical Assisting Instructor at Miller Motte University of Technology lecturing a Pilot Advance Medical

Insurance Billing and Coding and Health Information Systems courses.

At Wake Technical Community College Raleigh, NC Educator instructed Medical Legal Issues, Medical Transcription and Office Professionalism courses.

At ECPI University Raleigh, NC taught Medical Insurance Billing and Coding.

Worked as Director of Training and Instruction at PDMA

MBA in Healthcare Management

MAENITTA THOMAS, MBA (HCM)

Professional Summary

Instructor/Corporate Trainer/Health Care Administrator.

Core Competencies

Leading Instructor with a 20-year academic career and business experiences, program subject matter expert.

Created and overseen the implementation & strategic approach to fundraising.

Course design developing & delivery/theories develop facilitator-led learning solutions & eLearning, MS Office Suite.

Risk adjustment coding HCCs. CPT, ICD/10.

EHR system and associated activities, such as training, mock ‘go-live,’ and pilot testing, HPI system.

HEDIS 2017 specifications, CATI, Excel, Access, VBA.

Project Manager, HRIS Competency Reviews Team Building & Motivation NetSuite ERP, Commerce and CRM.

Developer of Phenomenological Quasi studies IRB Cert 2017, Working knowledge of SAS, SPSS.

Marketing Director Trainer training task analysis maintain Adobe Frame Maker templates and scripts, Visio boosting service sales by 20%.

Partnership with marketing matrix bodies within product.

Development (CEDDs, DPUs, MDCs and project teams).

Training and Coaching (LMS & PM) marketing Learning Gateway Adult curriculum, models, Moodle, XML, HTML Cengage platform, JIRA software, Agile.

Professional Experience

Department of Revenue, NC (March 2019 to March 2020)

Manager of Submissions Processing Department (Contract)

Measuring and improving program effectiveness

Identifying defects resulting from individual actions or inactions

Analyzing the reason(s) for defect occurrence

Identifying defect trends. Recommending and initiating corrective action

Following up with process review and analysis to ensure the corrective action was effective

Identifying training needs, Planning workload distribution

Purpose: Individual Performance Review process designed to collect data from employee work and provide feedback for individual performance evaluations (ratings), ranking for promotions, awards, and release recall.

Wake Tech, Miller Motte, & ECPI University of Technology (2009 to January 2019)

Instructor

Instructed Pilot Advance Medical Insurance Billing and Coding, Medical Legal Issues, Medical Transcription, Office Professionalism courses & Health Info Systems.

Evaluated, designed, implemented curriculum testing and evaluated teaching methods, also made administrative and procedural decisions, analyzed necessary documentation and applied clinical codes CPT, ICD/10 and expertise to evaluate appropriateness of curriculum.

Included developing templates, graphics, and audio/visual materials for use in on-line training, interactive web-based, criterion-referenced materials, facilitator guides, PowerPoint presentations, participant guides and tests, job aids class materials and developed facilitator-led learning solutions and eLearning courses.

Philadelphia Direct Marketing Association (PDMA), Philadelphia, PA (2004 to 2009)

Director of Marketing Trainer/Instructor

Training Project Manager responsible for directing, organizing and controlling project activities via developing comprehensive workflow processes for project reviews, project proposals and deliverables.

Developed and implemented training initiatives to maximize expertise of frontline staff via informational sessions serving as Training Scripts Writer, Applications Lead and Subject Matter Expert designing/developing course materials via Adobe Captivate.

Adobe Frame Maker, Adobe Breeze, Photoshop, and revising training materials for adult learners.

Tasks also included training task analysis, gathering/incorporating course content, applying instructional design theory and utilizing instructional technology tools such as Learning Gateway to enhance learning and ensure that design and delivery were consistent with identified learning goals/objectives.

Temple University Hospital System, Philadelphia, PA (2004 to 2009)

Healthcare Administrator

Contracts/Credentialing/HIPAA Compliance Coordinator.

Has knowledge of benefits programs for example 401(k), medical/vision/dental plans, Affordable Care Act Reform, ERISA, ADA, FMLA and disability programs, Employee Relations consultation, facilitation and resolution strategies for workplace issues.

Assisted in communications between employees and supervisors, corrective action and planning, disciplinary actions, and clarification of policies and procedures.

Managed necessary administrative skills determining the value of allocation of resources to care or treat patients, demonstrated knowledge of legal issues via services, confidentiality, fraud and abuse.

Required skills included experience working with HIPAA and FERPA.

Experience using an electronic health record/practice management system.

Working knowledge and expertise in Microsoft products (Word, PowerPoint, and Excel).

Experienced in personnel management including recruiting, hiring and training, conducting evaluations, and separating employees.

Provided coding and reports of relevant data to the Centers for Medicare and Medicaid Services (CMS).

Provided technical, clinical and coding expertise to support coding related projects of national coding standards and applicability to claims processing systems and reimbursement policy.

Education

MBA Healthcare Management, Graduated 2005

University of Phoenix

ABD EDD/Curriculum & Instruction, 2020

BA Business Management, 1996

Eastern College Saint David

AA Business Management, 1991

University of Maryland

Military: Medical Records for U.S Army Res, Spousal AF Gulf War Veteran

Contact this candidate