Ibadan, Oyo state.
A smart and intelligent lady, passionate about achieving good results in all endeavours of life.
First degree from Tai Solarin College of Education in affiliation with the University of Ibadan(B.Sc.(Ed)),Technical Education (Elect./Elect),Second Class Upper Division from 2005-2010.
Cisco Certified Network Associate (CCNA),2007.
SPANCO's Certificate of completion on customer relations,2013.
Position: Front Desk Officer
Managing phone calls
Record keeping of fuel usage,office supplies,etc
Professionally managed a very irate customer which would have cost the company so much if not well managed.
Position: Supervisor/Customer care personnel
Over-seeing sales' processes
Turning prospective buyers into actual buyers through constant calls and follow up
Handling customers' complaints and ensuring they are met on time
Handling weekly sales' report
Presenting sales' reports on a weekly basis
Ensuring that the business environment is conducive enough,etc.
3. ISON BPO(Airtel),Ibadan,Oyo state.(2013-2014)
Position:Call - centre agent
Picking customers' call
Making requests on customers' behalf
Escalating customers' complaints to the back end office.
4.Pan n fire Confectioners,Bodija,Ibadan.(2017-Date)
Position: Pastery Assistant and Sales' person
Ensuring day-to-day production of different pastries
Distribution to different channels
Good customer relations
Good communication skill
'Can Do' attitude
Good team spirit
Knowledge of Microsoft Word,Excel and PowerPoint
References will be provided on request.