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Customer Service Sales

Location:
Dubai, United Arab Emirates
Posted:
October 29, 2020

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Resume:

CARLO D. MUYANO

DUBAI U.A.E

MOBILE: 050*******,052*******

UAE Manual DL : 1968220

PROFESSIONAL OBJECTIVES:

To be able to find a rewarding and challenging job opportunity, a job that will enhance my skills, knowledge and attitude, a job that provide financial stability and personal growth. WORK EXPERIENCES:

LOGISTIC CUSTOM REPRESENTATIVE / IMPORT-EXPORT AGENT (Oct.3 2015 – Aug.31 2020) Parthia Cargo LLC

Dubai UAE

Responsible for ensuring timely delivery of goods to predetermined customers on specific routes.

Contact customers in order to deliver the shipment accurately and to the correct destination.

Load vehicles with listed shipment, ensuring deliveries are loaded correctly and taking precautions with hazardous and fragile consignment.

Arrange for the collection and delivery of import and export shipments.

Checking, packing and labeling of shipment for import and export.

Collecting DO, BL and shipment from the airline and agent.

Doing inspection procedures in Sharjah and Dubai ports.

Responsible for the safekeeping of the shipment in warehouse.

Performs all job duties adhering to company policies and procedures.

Preparation of the following Customs declaration using Mirsal 2

Preparation of calogi AWB/ RFC.

Highly customer service

CAR COURIER (Sept.25, 2014 – Oct.1, 2015)

SOUQ.COM

Dubai U.A.E

Perform the delivery tasks and pick-up of customer material in a polite, resourceful and professional manner

Communicate with main office through a mobile device

Operate vehicle for the delivery of supplies, products and materials

Maintain route supply inventory to ensure prompt delivery of products to customers

Provide basic customer service by giving required information

Maintain delivery records

Scanning the right item using the barcode.

Highly customer service

SALES ASSISTANT (Mar 16 - 2012 – AUG.15 2014)

EMIRATES NATIONAL OIL COMPANY (ENOC)

Dubai U.A.E

Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure.

Counts money, gives change and issues receipt for funds received.

Calculates discounts or references; requests customer identification for certain discounts and receipts as required.

Maintains sufficient amounts of change in cash drawer.

Balances cash drawer and receipts; documents discrepancies.

Trained new cashiers.

Assists customers in locating specific items.

Keeps register area neat and stocked with necessary supplies.

Assists in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner

Highly customer service

PART TIME SALESMAN (Dec 1, 2011 –Mar 10, 2012 )

FFJR marketing San Miguel beer franchise

San Jacinto Pangasinan

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

Focuses sales efforts by studying existing and potential volume of dealers.

Submits orders by referring to price lists and product literature..

Highly customer service

ASSET MARKETING COORDINATOR (Feb 23 2011 – Aug.2011 ) PR GAZ house inc.

Minien Sta. Barbara pangasinan

Create sensitivity analysis based on price and volume tradeoffs, understanding RFCs desire to grow market share by increasing wallet share and client base.

Create multi-dimensional pricing strategies to support desire to grow market share.

Ensure consistent and clear delivery of price to market on a daily basis via combined Bank and RFC rate sheet

Highly customer service

INSTRUMENT FITTER TECHNICIAN (Oct 23,2009- Feb. 2011) Kenwood corporation

San JacintoPangasinan

Layout, assemble, install, and maintain pipe systems, pipe supports, and related hydraulic and pneumatic equipment for steam, hot water, heating, cooling, lubricating, sprinkling, and industrial production and processing systems.

Installs and repair pipes systems used to house the electrical and heating and cooling structures within buildings.

Read and comprehend blue print in order to understand how to perform the installations. PARTIME AUTOCADD OPERATOR / ENCODER

Jhongs_ky internet cafe

Mangaldan, pangasinan

Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Maintains data entry requirements by following data program techniques and procedures.

Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

Tests customer and account system changes and upgrades by inputting new data; reviewing output.

Secures information by completing data base backups. SCHOLASTIC BACKGROUND:

Tertiary B.S INFORMATION TECHNOLOGY(UNDER GRADUATE) 2009 University of Pangasinan PHINMA

Arellano Street, Dagupan City, Pangasinan

Vocational ASSOCIATE COMPUTER TECHNOLOGY Oct.2009

University of Pangasinan PHINMA

Arellano Street, Dagupan City, Pangasinan

AUTOCADD 2010

Techskills Philippines

MH DelpilarDagupan city

DRAFTING TUTORIAL 2010

Pangasinan State Arts and Trades

SKILLS:

AUTOCADD(2D and 3D layout)

Data Encoder -Prepare reports and documents using Microsoft Word, Microsoft Power Point, Visio, Open office,

Photo Enhancement - Edit photo using Adobe Photoshop

Basic knowledge in Electronic Components and Telecommunication System.

Basic trouble shooting in computer

Under chassis mechanic

Knowledge in basic Computer programming.

Responsible enough in taking responsibilities

Flexible in any work

Hard working

Fast Learner

Driving

TRAINING and SEMINARS ATTENDED:

DISASTER EMERGENCY RESPONECE TRAINING Dec.2009-Jan 2010 Philippine Navy

Dagupan, Pangasinan

Giving myself in helping other people so that they may leave.

Alert in every calamity/emergency situation

EMERGENCY FIRST AID March 4, 2020

Dynatech trading

Emergency response

Basic first aid

TRAINING ATTENDED:

Basic Fire Fighting Training

April 2012

Dubai Civil Defense Training Camp, Al Awir Dubai.

Managing Customer Service Training

April 2013

AWARD:

Military Merit Medal Philippine Navy 13 April, 2009/ October 21, 2010 RESTRICTED: Philippine Navy Head Quarters Navy Reserve Command I do hereby certify that all the information given above are true and correct to the best of my knowledge.

CARLO D. MUYANO

Applicant



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