Address: ** ******* ****, ********, *********, UB* 4PP Mobile Number: 077******** Telephone: 020******** Email: adhdt7@r.postjobfree.com Nationality: British

Curriculum Vitae

Personal Profile:

A trustworthy, reliable and confident individual that has completed a law degree alongside gained experience in various fields who can work as part of a team, handle pressure and meet targets on time. I have the aspiration to look through any organisation in human resources as I possess an interest. By developing my initiative and working in different organisations I have broadened my knowledge in different areas. Alongside I have good communication and interpersonal skills as I can communicate with staff as well as customers which are from various backgrounds effectively. By conducting work experience in different fields relating to customer service, I have further enhanced my curiosity to work in human resources and to develop my skills. Currently seeking to gain experience in human resources where I can put all these skills into practise.

Education:

Westminster University 2014-2019

LLB (Hons) Legal Studies:

Legal Process and Skills, Public Law, Contract Law, Criminal Justice, Tort Law

LPLS, Equity and Trust, Land, EU and Criminal Law, Entertainment law, Human Rights, International Law

Featherstone Sixth Form 2012-2014

A Levels (BTEC Level 3)

BTEC Level 3 Business D*D BTEC Level 3 LCT DM

Featherstone High School 2007-2011

Maths C, English C, Science C, BTEC Level 2 Business A, BTEC Level 2 Travel and Tourism B, PE B

Relevant law related experience: 2018-2019

Shergill Solicitors

●Speak to clients and assist them

●Deal with cases and organise them accordingly

●Answer phone calls

●Ensure cases are up to date and once completed have all necessary documents.

●Negotiated contracts with vendors

●Arrange meetings with clients and ensure that communication skills are to the best of my ability

●Deal with different types of law such property and family

Law society 2015-2018

●Participated in a curriculum activity which required me to attend meetings in my own time.

Legal work experience at Hounslow Legal Service 2012-2012

●Legitimate me to understand different laws that organisations are entitled to follow examples include Sunday Trading Hours 1994, Minimum Wage Regulations 1999, Health and Safety 1974 and many more.

●Responsibilities include administration duties such as photocopying, faxing and scanning. Also analysing client care records accordingly and filing.

●In order to achieve the above duties, I had to work as part of a team which helped improve my teamwork and confident skills.

Other employment:

Menzies May 2019 to Current

Customer Service Agent

●Meet and Greet customers from all around the world

●Ensure that customers have been assisted from every step of their journey through the airport

●Ensure that we deliver outstanding customer service

●Assist customers with special needs and ensure that every need has been taken into consideration throughout their journey

Feltham Young Offenders Prison January 2019

Contractor Escort

●Ensure that all contractors are escorted in the prison

●Ensure that deadlines are met

●Ensure that we follow all the rules and regulations while working at a prison

●Make sure we are vigilant and cautious at all times

John Lewis

Brand Ambassador for Sennheiser December 2018 January 2019

Christmas campaign

●Ensured that I made consumers aware of the brand by meeting targets and increasing profits by 50% or more.

●Had to promote Sennheiser products throughout Christmas which means that I had to use my own initiative and set up my own campaign

●Sennheiser products were completely new to me therefore I had to spend time outside my schedule and research about the products in order to sell them successfully and have brand awareness of the particular product I was promoting.

●John Lewis was a huge store that promoted a variety of different brands that had similar products so I had to ensure that I have knowledge of my competitors in order to increase sales.

Accessorize April 2018 to December 2018

Customer Service Assistance

●Ensure that I can increase added transaction value alongside with penetration.

●Ensure the farewell of transaction is the same as meet and greet.

●Communication skills should be up to well standard at all times.

●Customer’s needs and expectations should be considered at all times

●Ensure that I can go the extra mile for every customer and assist them to what they are looking for.

●I need to ensure I can work under pressure as the airport is a busy environment and communicate with customers from different backgrounds

World Duty Free May 2017 to March 2018

Customer service assistant

●I have gained various skills and knowledge about a retail organisation.

●I have maintained duties such as stock check, self-fill, assist customers find products they are looking for in the shop

●Make the customer aware of any special offers, ensure that stock is on display and communicate with customers from different backgrounds, cashier, checkouts and many more.

●I need to ensure I can work in a face pace environment as working in the airport requires you to work under pressure at all times.

Bliss n Beauty Sept 2015 to May 2017

Receptionist

●Duties are to work with different organisations, stock check, self-fill and arrange appointments that are suitable for client’s needs.

●I have to ensure that telephone conversations are kept clear and communication skills are to the best of my ability.

●I need to meet and greet clients in the salon as well make sure that it is a clean and safe environment as I am responsible for the front desk.

●I have to ensure that I can work under pressure.

C and S Discount Store, K Fashion Sept 2014 to Sept 2015

Sales assistant

●I have gained various skills and knowledge about a retail organisation.

●I have maintained duties such as stock check, self-fill, work under pressure, assist customers find products they are looking for in the shop, make the customer aware of any special offers, ensure that stock is on display and communicate with customers from different backgrounds, cashier, checkouts and many more.

●Duties include attending another branch called K Fashion when assistance was required.

A ONE October 2011

Sales assistant

●Working in A One has allowed me to gain a previous experience in how an organisation functions.

Position of responsibilities:

Sri Guru Singh Sabha Gurdwara Jan 2012 - present

●Including all my other experiences I have also volunteered to do work experience in Sri Guru Singh Sabha Gurdwara which I have been carrying out for four years which is also held in my own time Fridays and Saturdays.

●The responsibility that I have carried out is teach children how to read and write Punjabi.

●Organise creative lessons, use different Office Software’s such as PPTs, Word and Excel.

●The above software`s help us to measure the student’s progress as well as allocate them to their particular grade.

Fundraising committee Sept 2010 - Sept 2012

●During my academic years, I have developed my teamwork skills. Upon completing an application, I got selected as a member of the fundraising committee.

●I learnt that reviewing is always important in a business proposal which I can adapt to any organisation.

●Producing budgets and sharing our ideas and information through presentations was my key role in the committee.

Skills:

●Able to use and navigate through Microsoft Office include Word, PowerPoint, Excel.

●Have the capability to use different legal software application such as Westlaw and Lexis Library.

Interests:

●I have participated in a range of competitions which is Miss Perla (gained in Spain).

●I have participated in Sikh Martial Arts which has allowed me to gain my confidence skills and self-motivation which will enable me to protect other people as well as myself and demonstrate in public.

●Participating in Punjabi Class has allowed me to progress to a route from a student to a teacher.

References:

Available on request

Contact this candidate