Sales Representative

Cynthia thomas

Moneta, VA • 812-***-**** • *******@*****.*** www.linkedin.com/in/cindythomas/

BUSINESS DEVELOPMENT LEADER

HEALTH IT SOLUTIONS SERVICES

SALES LEADERSHIP CUSTOMER EXPANSION PROSPECTING NEGOTIATIONS

NATIONAL IN SCOPE DOMESTIC TRAVEL REMOTE OFFICE

CAREER HIGHLIGHTS

Increased sales revenue 35% in first year by penetrating new markets and cross selling – Carrus

Presidents Club. Attained 130% quota of approximately $14,000,000 by acquiring enterprise health systems; expanded existing customers. -- KMBS.

Launched innovative start-up cloud solution from industry unknown to recognized industry leader in 5 years – Sales Manager with InfraWare

Strong leader, performer, trainer, coach, mentor and strategist. Conduit for regional sales successes in start-up, product launch, and legacy environments.

PROFESSIONAL EXPERIENCE

CareerCert, division of Carrus, USA 12/01/2019 – Present

Sr. Business Development Manager

Provide convenient, online learning platform for care providers of healthcare facilities. Promote continuing education best practices of core competencies and mandatory annual training producing improved patient outcomes.

Promotes strong collaboration between sales and marketing, resulting in YOY increase of 130%

Sets pricing strategies for higher customer perceived value and increased revenue

Expands diversified customer base into new markets, cross promotions, and expanded distribution channels

Konica Minolta Business Solutions, East Region USA 10/01/2012 – 09/21/2019

Business Development Manager

Process solutions and services managing consultant, setting strategy and driving growth in Enterprise Healthcare Accounts. Directed East Region healthcare sales team to achieve sales quotas by coaching in advanced sales skills, industry knowledge, assessment processes and business acumen.

Created a pre-arrival workflow that reduced scheduling time by 75%, registration time by 50% and raised Patient satisfaction scores to 90th percentile. This allowed our customer to repurpose 37 FTEs to other projects.

Conducted annual Sales Summit training for East Region Healthcare team at Konica Minolta national corporate headquarters, resulting in top producing region.

Promoted twice because of new business success and sales results.

Produced and delivered high-impact presentations and RFP responses.

InfraWare Documentation Ecosystem, Terre Haute, IN 01/01/2006 – 09/31/2012

Sales Manager

Led the InfraWare sales team providing hospitals with medical dictation, transcription and delivery.

Successfully executed a comprehensive sales and marketing strategy on a shoe-string budget to enable a start-up SaaS platform to become an industry leader.

Consistently met sales objectives, resulting in record SAAS platform usage and new accounts.

Developed customer onboarding training program for fast implementations.

Presented webinar presentations for channel sales growth and HIPAA security.

Successful trade show investment strategy that yielded new customers.

Other position at InfraWare: Sales Representative, was first successful salesperson, promoted to manager as successful sales resulted in consistent company growth to hire and manage new salespeople.

Other relevent experience:

HCA CORPORATION, Terre Haute, IN 01/01/2000 – 01/01/2006

Manager, Central Scheduling

Implemented automated scheduling, accomplishing a 30% increase in daily mammogram and other diagnostic appointments.

BAXTER INTERNATIONAL, Va Beach, VA 01/01/1984 – 01/01/1986

Sales Representative, Hospital Supply Division

Sold supplies including OR Kits, gloves, saline, surgical instruments, scrubs, and alternative products to hospitals in VA, NC, and SC.

EDUCATION

Bachelor of Arts in Psychology, Indiana State University, Terre Haute, IN, 4.0 GPA

AREAS OF EXPERTISE

Elephant hunter, Top Producing B2B Business Development, Team Leadership, Elephant Hunter, Healthcare Documentation and Interoperability, Complex IDN Sales, Market Penetration, Account Expansion, Startups/Cloud, C-Level Negotiations, Telehealth/Virtual Health, Technical Presentations, HIPAA and security Consulting, Precision Medicine, ECM, 3D Printing

PROFESSIONAL TRAINING

Certified Cyber Security Architect – ecfirst, The HIPAA Academy, 2019

Advanced Negotiation course – Harvard Manage Mentor, 2018

Certified HIPAA Consultant – ecfirst, The HIPAA Academy, 2018

Advanced Sales Skills courses – Evolve, 2014; SAMA, 2016

Managing Interpersonal Relationships – Wilson Learning Company, 1995

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