Social Media Assistant

ELEANOR LOTT

CONTACT

Address: ** ******* ****, ******,

DA14 6AH

Phone: 079**-******

Email: *********@*******.***

PROFESSIONAL SUMMARY

I have recently graduated with a Second-Class Higher Tier Honours

(2:1), in Marketing and Communications for Fashion and I consider myself to be a very organised and highly motivated team member. I am committed to pursuing a career in marketing and consumer focused business which has applications across many different industry sectors.

I have worked throughout my time as a student, gaining varied experience that I believe will benefit my future employer and my transition to full time employment. I have experience in the retail, hospitality, beauty and insurance sectors.

I have my own small beautician business, which I enjoy owing to the client relationships and service skills I am developing. I am also gaining valuable experience in understanding customer needs and customer satisfaction. Alongside this I have taken part in numerous internships within marketing and admin roles.

During my time at university I was able to establish a strong understanding of the different areas of marketing and I am keen to become part of a team where I can develop my skills and add value as a team member.

SKILLS

Digital and Traditional Marketing

Social Media Marketing

Excellent Communication Skills

Organisation

Time Management

Brand Positioning

Project Management

InDesign / Photoshop Basic Skills

WORK HISTORY

Administrative Assistant, 08/2019 to 09/2019

Lloyd's of London Syndicate DTW1991

A three-week work placement with DTW1991.

Helping the claims team with their admin, mainly focusing on reorganising their claim tracking systems and processes, this included extensive work in Microsoft Excel.

Marketing Intern, 08/2019 to 08/2019

River Island

A one-week work experience with River Island's social media team.

Main responsibilities included scheduling posts for Instagram, Twitter and Facebook as well as collecting images from the various social channels to add on to the site reel.

I was asked to come back in May 2020, however due to COVID-19 I was unable to.

EDUCATION

Bachelor of Arts: Marketing and

Communications for Fashion, 09/2020

Falmouth University

Second - Class Higher Tier Honours - 2:1

Creative Digital Skills

Consumer Behaviour

Visual Communications

Promotions, PR and Communication

Fashion Retail Landscape and

Environment

Professional Strategies

Internalisation and Globalisation

Data and Analytics in a Business

Environment

Marketing: Digital and Social Media

A Levels: 08/2017

Chislehurst School for Girls

ICT - Grade A

English Language - Grade C

Photography - Grade D

GCSE: 08/2015

Chislehurst School for Girls

12 GCSEs including:

Mathematics

English (Language and Literature)

ICT

Triple Science

Geography

Grades ranging B+ to C

Eyelash and Eyebrow Technician, 01/2018 to Current EllxLash

In January 2018 I completed a training programme to apply eyelash extensions. I started my own home business and developed a small local client base. This has developed my commercial understanding and discipline to run a business.

This has allowed me to put my marketing skills to use by designing a logo for myself and gaining exposure through social media channels.

In January 2019 I completed a highly defined brows course.

In July 2020 I completed a COVID-19 safe working course. Marketing Assistant, 03/2019 to 05/2019

Lloyd's of London Syndicate DTW1991

I was asked back to DTW1991 to assist with an overhaul of their annual BIBA marketing and broker event. This is a national event supported by a major networking campaign to recruit new brokers for DTW1991 products. I was able to develop networking experience including development and handling of data through a targeted email campaign.

The project was very results driven and the data that I developed was used by the DTW1991 executive team to assess results against their targets.

My role included the development of a specialised travel insurance exhibitor stand as well as the design and selection of merchandise for existing and new clients. The merchandise continues to be used for new UK travel brokers.

I organised and project managed a corporate cricket event for the company, with timed emails and payment management. Waitress, 08/2015 to 06/2016 and 06/2017 to 01/2019 Walnuts Restaurant

This was a long-term local part time job working 3-4 days per week.

While working here I gained the trust of the owners and was required to open the shop, work alone and in a team environment.

This enabled me to gain a lot of independence as my role included all aspects of the customer experience and setting up the restaurant for the day.

CERTIFICATIONS

Eyelash Extension's Course

Highly Defined Brows Course

PETXI English Language Intense

Workshop

Full clean driving license

References available on request

Retail Sales Assistant, 02/2017 to 06/2017

Ted Baker

I completed ‘Ted's training', learning how each part of the store operates and all about Ted Baker as a brand.

My main responsibilities were on the changing rooms helping customers with sizes and accessorising outfits.

This experience was valuable and the team environment was healthy, I learnt a great deal about retailing clothes and accessories as well as know your customer concepts. Christmas seasonal period sales assistant, 10/2016 to 01/2017 LK Bennett

I participated in two of their yearly fashion shows, one in the store and another off site, both as a model and as a sales assistant interacting and selling clothes to the audience.

Gained styling knowledge as part of customer advisory duties. Retail Sales and Social Media Assistant, 06/2016 to 10/2016 Designer Chic

Key responsibilities were dressing the mannequins, setting out the shop and promoting the boutique via social media channels.

As the business was new, I developed the invoicing process and the staff handbook.

Summer Intern, 08/2014 to 08/2014

Lloyd's of London Syndicate DTW1991

Working with the syndicate marketing team and external marketing consultants.

Role included design of their web presence, social media for business, branding and logo.

The business was a start-up insurance business. The design work can be seen at www.dtw1991.com

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