Consultant/Advisor Project Manager Supply Chain Professional

Supply Chain Management Logistics Workflow Planning Program Management Customer and Supplier Quality Assurance

Production Planning Staff Supervision and Training Leadership and Team Building Data Collection and Assessment

Qualifications Profile

Expert in business operations and analysis, process improvement, and strategic planning within global markets. Successful in minimizing company expenses utilizing Lean Six Sigma methodologies.

Professional Experience

Eaton Aerospace (Northeast Region), New Jersey

Lead Supplier Development Engineer, Sep 2019–Present

Render oversight to quality, delivery, continuous improvement, and operational alignment with Eaton manufacturing plants and supply chain management organization for the aerospace business unit in the Northeast region

Offer direct support in negotiating with suppliers and sourcing projects for assigned suppliers

Perform supervision and coordination of supplier performance with key suppliers

Facilitate executive meetings and key stakeholders on supply chain management goals

Lead the mitigation of line shutdowns and revenue loss by providing support with critical deliveries

Act as an effective liaison between suppliers and internal functions/plants to explain requirements, remove confusion, and enhance the definition of requirements

Draft and submit reports regarding non-conformities and improvement opportunities, while working with suppliers in establishing appropriate and timely corrective actions

Carry out systematic supplier audits and site assessments related to quality systems, process controls, manufacturing capabilities, and lean maturity

Preside over the training of suppliers in deploying quality systems tools, such as 8D problem solving, process capability study, failure mode and effects analysis (FMEA), control plan, measurement systems analysis (MSA), production part approval process (PPAP), statistical process control (SPC), and continuous improvement

Collaborate with suppliers, manufacturing plants, engineering, and supply chain organizations in leading the 8D Problem Solving Team in dealing with root cause analysis and timely corrective actions implementation

Develop suppliers to help achieve and exceed the supplier performance expectations, including but not limited to DMR's, NC's, and on-time deliveries (OTD)

Partner with suppliers, manufacturing plants, and engineering team in handling the supply chain transition projects for on-time PPAP submission approval

Crestron Electronics, Orangeburg, NY

Supplier Quality Engineer, Raw Material and Finished Goods, Jan 2018–Aug 2019

Administered supplier corrective action request (SCAR) programs for suppliers as well as directed and assessed the capabilities of suppliers through direct visits, corrective action plans development, and supplier follow-up to ensure containment of deficiencies and risks

Formulated effective strategies for supplier quality programs as well as maintained and reviewed key performance indicators, parts per million (PPM), and cost of poor quality data to determine recurring trends while driving improvement initiatives to decrease internal and external failure costs

Applied statistical analysis techniques in optimizing process capability on significant characteristics

Minimized the need for incoming inspection activities by enforcing supplier actions to check the component and process quality on each supplier’s location

Took charge of developing new and existing suppliers while maintaining and executing continuous improvement of the supplier’s quality

Served as liaison between the Engineering and Manufacturing teams to remove barriers affecting the quality and delivery of sourced components as well as provided timely data for informed decision making by using knowledge of inspection equipment and techniques

Worked with suppliers and production inspectors to guarantee compliance with quality procedures

Performed thorough analysis of customer complaints as well as evaluated true root cause and corrective action from suppliers, production, and inspectors

Enhanced the skills of suppliers in resolving problems by rendering assistance, conducting analysis, and supporting suppliers on process streamlining

Panasonic Automotive Systems, Peachtree City, GA

Quality Engineer, Nissan Market, Sep 2014–Nov 2017

Assumed diverse positions, such as the following:

oGlobal lead, responsible for supporting the Japanese production and market claims;

oLiaison between Panasonic Japan and North America;

oRegional lead, in charge of the North American market claims investigation;

oDirect contact for North America-based customer;

o Primary interface with customers and suppliers for quality planning, improvement, and corrective actions; and

oMarket quality liaison between Panasonic and Nissan

Traveled to Mexico, Japan, and domestically to support customer meetings, plant visits and supplier audits

Provided recommendation of specification revisions to suppliers and customers

Conceptualized work instructions as well as process and inspections standards to adhere to customer and company policies and strategies

Administered market quality deliverables while ensuring continuous improvement of optimum market quality and warranty performance

Avoided unnecessary warranty claims by facilitating diagnostic activities at customer site

Directed data trends analysis and identified the areas of concern of the existing or arising issues by generating strategic plans for solution

Held accountability in executing quality problems reduction activities

Determined product quality and safety issues as well as business risks, communicating all issues to customers

Promptly responded to all market quality issues and arranged dispositions for customer held product

Formed and sustained supplier relationship to efficiently handle problems on market and warranty claims using customer required formats, such as APQP and PAPP techniques

Offered technical assistance to customer’s technical person

Conducted cross-functional team meetings with stakeholders regarding the completion of projects and implementation of effective quality problem resolutions

Significantly decreased customer complaints by 70% from model year 2015 to 2016 due to major supplier fix, thereby attaining $60K in cost savings

Nisshinbo Automotive Manufacturing Inc., Covington, GA

Quality Assurance Engineer, Oct 2012–Jun 2014

Led the organization of accepted and rejected material movement among departments, customers, and suppliers as well as managed data collection and interpretation to drive improvement efforts

Conducted accurate inspection and testing of all products for a dimensional and visual accuracy based on the requirements of customers and the company

Offered assistance in implementing, achieving, and maintaining various management systems, such as quality management systems (QMS), environmental management systems (EMS), and HMS

Conducted internal audits for ISO14001 and checked the accuracy of all documents based on ISO/TS-16949

Supervised technical analysis and performed investigation for approval and closure of all customer complaints to provide effective solutions to issues

Guaranteed compliance of all products with customer requirements

Oversaw the control plan to maintain consistent quality and provided changes based on the new process and standard

Accomplished corrective action “8D” requests as needed for customers and suppliers as well as aided with the execution of corrective action request processes

Participated in customer complaints meetings and coordinated customer requirements to resolve problems

Education

Bachelor of Science in Industrial Engineering, Apr 2012

Instituto Tecnológico De Santo Domingo (Intec), Santo Domingo, Dominican Republic

Professional Development

AS9100D Lead Auditor, SAE International, Jan 2020

ISO 14001 Internal Auditor, Mar 2013

Activities

ENGAGE (Eaton Next-Generation Achieving Goals and Excelling)

iConnect, Connecting Black, African American and people of color

WAVE (Women Adding Value at Eaton)

#VAMOS!, Hispanics and Latinos Resource Group

Technical Acumen

SolidWorks Microsoft Office Applications (Word, Excel, Outlook, PowerPoint, Access, Visio, Project, SharePoint and Teams)

Agile Tableau AutoCAD SAP G Suite Adobe Suite (Premiere Pro, Rush, Lightroom CC) AWS

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