NIHARIKA SOOD

Correspondence Address: M/S MINAK RAM SOOD & SONS, TOTU-SHIMLA 171011

Mobile: +91-623*******

Email id: adhd0q@r.postjobfree.com

OBJECTIVE

To secure a challenging position in a reputable organization to expand my learnings, knowledge. Fully utilizing my training and skills, while making a significant contribution to the success of the company.

EXPERIENCE

Officer Sales- RBL BANK Ltd.

Duration- March, 2020 to Present

KEY RESPONSIBILITIES

Understanding Customer Concerns

Understanding the need of the customer, interacting and delivering the right product Communicating within the Company

Highlighting customer queries and complaints

Communicating customer feedbacks within the organization Public Relations

Building relationship with the customer

Communicating with the existing customers to ensure the satisfaction among them Building network to identify the prospective customers and have potential conversions. Monitoring Competitors

Finding the uniqueness of the offered products and comparing with the competitors EDUCATION

YEAR QUALIFICATION INSTITUTION

2019 MBA (HR, Marketing) Lovely Professional University, Phagwara 2017 B.Sc. (Hons) St. Bede’s College, Shimla

2014 12th Dayanand Public School, Shimla

2012 10th Dayanand Public School, Shimla

INTERNSHIP

Company- SJVN Limited

Duration- June 2018- July 2018

Topic- Study on Performance Management System in SJVN Ltd.

• Studied the working of Balance Score Card as a performance Management component.

• Visited various departments to get to know how employees achieve their targets.

• Got to know about the details about each department and their functioning. COMPUTER PROFECIENCY

Basic knowledge of computer which includes MS-office EXTRA-CURRICULAR ACTIVITIES

• Student coordinator in Dragcon Club, Lovely Professional University in 2017

• Student Head of Media and Creatives- E cell, Lovely Professional University in 2018

• Student Head of Events - E cell, Lovely Professional University in 2018 PERSONAL DETAILS:

Date of Birth : 7th July 1996

Mothers name : Mrs. Rajni Sood

Father's name : Mr. Guresh Sood

Marital status : Single

Permanent Address : M/S Minak Ram Sood & Sons Totu, Shimla Himachal Pradesh

Contact this candidate