CHARLA DE JAGER – CLOETE
ADMINISTRATOR OFFICE / SALES ADMINISTRATOR FINANCIAL ADMINISTRATOR DEBTORS & CREDITORS Cell 083-***-**** adhcu1@r.postjobfree.com
PERSONAL DETAILS
Name Charla
Surname De Jager Cloete
Date of Birth 1982-04-26
ID Number 820*-**-***-****
Nationality South African
Address 113 The Grove Street, Parktown Estates, Pretoria 0084 Contact Number 083-***-****
E-mail Address adhcu1@r.postjobfree.com
Sex Female
Marital Status Married
Dependants One
Home Language Afrikaans
Other Language English
Drivers License Code B
Own Transport Yes
Criminal Record None
EDUCATION: SECONDARY
Institute Jim Fouché High School BFN
Qualification Matric
Date Achieved 2000
Content or Subjects 1. Afrikaans - HG
2. English - HG
3. Biology – SG
4. Business Economics – SG
5. Economics – SG
6. Typing - SG
EDUCATION: TERTIARY
Institute Chartered Institute of Environmental Health (UK) Qualification Certificate in Food Hygiene
Date Achieved 2003-01-20 till 2003-11-10
FURTHER TERTIARY EDUCATION
Institute CTU – Computer Training University (BFN) Qualification MS Word
Date Achieved 2009-09-20
`
Institute SAS (CPT)
Qualification SAS Enterprise Guide 1: Querying and Reporting Date Achieved 2012-03-06
Institute Life Star – First Aid Training
2 P a g e
Qualification First Aid: LEVEL 1 & 2
Date Achieved 2014-08-22
COMPUTER SKILLS
Type Level
Advanced MS Excel, Word, Outlook, MS
Office and Access, BANCS & CCS
Database
Proficient and Experienced
Quick Books Proficient and Experienced
SAS Enterprise Guide 1: Querying and
Reporting
Proficient and Experienced
SYSPRO Proficient and Experienced
MIETRAK Proficient and Experienced
PASTEL SAGE - EVOLUTION Proficient and Experienced CAREER EXPERIENCE
Company Savignac Pretoria (PTY) Ltd
Position Held Administrator
Time Frame 2017-04-20 – 2020-02-28
Job Description 1. Providing professional Administrative support and establishing solid connections and long-term
relationships with internal and external stakeholders
(peers, sister branches, customers, suppliers).
2. Assist the Office Manager with invoicing customers, placing purchase orders and following up with suppliers on purchases outstanding.
3. Transport Schedule, recons, stock take capturing and reconciling.
4. Credit control for the Gauteng region, handling incoming and outgoing telephone calls and other
administration-related tasks.
5. EFT payments and capturing/sending all information regarding EFT payments from previous day through to head office for allocation.
6. CASH payments and banking – Send all data and
information after each bank payment through to head office for allocation.
7. Petty cash liaising with Head office at the end of the month.
8. Speed point capturing from previous day and sending all info through to head office.
9. Reconciliation on accounts (cash) keep account clean
(make sure no payments is outstanding).
10. Purchasing of stock.
11. Enquiries on POD’s to clients.
12. Working close with courier companies.
13. Assisting with stock takes and stock sheets.
14. Assisting with Inter Branch Transfer’s.
15. Credit notes.
16. Quotations and converting quotations into sales. 17. Internal sales and quotations.
18. Incoming and outgoing calls liaising with clients on enquiries, orders and backorders.
19. Assisting Sales Rep with quotations, follow ups and 3 P a g e
invoicing.
20. Sales enquiries.
21. Ensuring that all cash sales are paid for before invoicing. 22. Business development (Sourcing new clients, will work closely with Sales Representative).
Reason for leaving Contract termination by mutual agreement Company XXXL Coatings (PTY) Ltd
Position Held Financial Administrator
Time Frame 2016-08-01 – 2017-03-31
Job Description 23. Reconcile Accounts
24. Adhere to Ad-hoc queries
25. Sending out Monthly Statements
26. Assist with all Financial Admin queries
27. General Office Administration
28. Switchboard & Client Care
29. HR related duties
30. Ordering of stationery and Office Equipment
31. Procurement
32. Sending Quotations to clients and Tax Invoices 33. Allocate payments
34. Recons & General Ledger
Reason for leaving New opportunity arose
Company Kare Sheet Metal Products (PTY) Ltd.
Position Held Administrator / Procurement / Sales Co-ordinator / Reception / Dispatch / Logistics
Time Frame 2014-11-24 – 2016-07-29
Job Description 1. Sales Administrator
2. Act as relieve for Procurement Officer, Sales Co- ordinator, Reception, Dispatch & Logistics
departments and do all their duties & responsibilities. 3. General office duties photocopy documents, filing, faxing and scanning.
4. Assist in HR Admin duties. Reconciling leave and following up on leave forms etc.
5. Assist in any admin or financial tasks when needed at specific times and as required.
Reason for leaving Internal Transfer (XXXL COATINGS (PTY) Ltd.) Company Prime Product Manufacturing (Pty) LTD
Position Held Administration Clerk
Time Frame 2014-07-17 – 2014-11-21
Job Description 1. Act as relieve for reception when needed. Provide a full range of reception services. Respond to requests for information from the public or employees by answering the switchboard, greeting the public, and making
referrals.
2. General office duties photocopy documents, filing, faxing and scanning.
3. Reconciling accounts.
4. Reconciling leave and following up on leave forms etc. 5. Gathers and records statistical information for reporting purposes as needed.
6. Schedule meetings for the boardroom.
7. Purchasing refreshments and stationery.
8. Responsible in assisting with the update of insurance policies, claims etc.
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9. Responsible for the input of assets on SYSPRO and keeping asset register up to date.
10. Assist in any admin or financial tasks when needed at specific times and as required.
11. Completing credit applications.
Reason for leaving Better Career Opportunity
Company Capitec Bank – Fleurdal Branch (Bloemfontein) Position Held Sales Consultant
Time Frame 2013-09-02 - 2014-06-13
Job Description 1. Credit Granting
2. Deposits & Enquiries
3. Saving Accounts & Saving Plans
4. Transfers
5. Client Care
Reason for leaving Relocated to Pretoria
Company Capitec Bank Head Office (Stellenbosch)
Position Held Database Administrator – Credit Management Time Frame 2010-09-01 - 2013-08-30
Job Description To initiate any task assigned by Line Manager: Agents and report back to Line Manager: Agents within specified timeframe. This includes:
1. Investigations and maintenance of CCS Database and support to other Business units (CCS Bellville, BSC, CCS Agent Efficiency) and ensuring that changes are in line with the company policies and procedures.
2. Ensure that all reports for Credit Committee are requested on a monthly basis.
3. Ensure that the daily handovers are allocated to Collection Agents and live reports are sent to CCS Specialized Services on a daily basis.
4. Ensure that status removals, recycling and batch enquiry requests are completed within SLA.
5. Identify on a monthly basis paid in full omega accounts on CCS Database and to be send to the Credit Bureau to be updated.
6. Investigate the rejection of CCS payments on Bancs and provide CCS Recon Department with possible solution. 7. Limited access to the database due to quality control lies with the Administrator and may have impacts on clients as well as the other business units.
8. Ensure that the monthly discrepancies as per the Roll rates are investigated and corrections are amended. 9. Update Firm Foundations, Negative Salary, Fraud, Merchant & Bursary control sheet with sufficient
information, received from Adhoc Recoveries
Department, import data into Access, send handovers to Achoc Recoveries Department to send to Collection Agents and import monthly Distributions into Access Database received from CCS Recon Department.
10. Pro-actively identify any system issues to Line Manager for investigation by IT.
Reason for leaving Relocated to Bloemfontein
Company Capitec Bank Head Office (Stellenbosch)
Position Held Agent Controller – Credit Management 5 P a g e
Time Frame 2010-05-03 - 2010-08-31
Job Description To initiate any task assigned by Team Leader: Agents and report back to Team Leader: Agents within specified timeframe. This includes:
1. Monitoring and following up on Collection Agent statuses to determine effectiveness on an ongoing basis. 2. Providing CCS: Agent Management with accurate and relevant information to support decision-making
3. Liaising with enquirers, collection agents, branches and debtors in a professional manner
4. Assisting Collection Agents with queries regarding branches, outstanding contracts and NCR certificates 5. Compiling weekly reports, as stipulated by the Team Leader, pertaining to the progress on Collection Agent recoveries
Reason for leaving Temp position
Company CNS Call Centre (PTY) Ltd. (Commercial Niche Services) BFN Position Held Executive Assistant to Directors a Special Projects Team Leader Time Frame 2008-04-21 - 2009-10-13
Job Description 1. Arrange diaries of three Directors and personal assistant 2. Assist the CEO, CFO and COO with their responsibilities 3. Corporate correspondence as necessary
4. Take messages, reply on certain correspondence on behalf of directors
5. Booking flights and accommodation for Directors and corporate clients
6. Projects administration.
7. Organizing catering, invitations and planning a budget on corporate functions
8. Check daily sales reports, profit and loss reports and PPR
(Policy Protection Rules) confirmation reports for accuracy
9. Stand in for system controls manager, which involves invoicing, import and export
10. Organizing year end functions – sending out electronic invites to corporate clients
11. Arranging flowers/baskets for corporate and birthdays, as well as name badges for employees
Reason for leaving Relocated to Cape Town / Closure of Company Company Rally Motors Trust. (BFN)
Position Held General Office Administrator
Time Frame 2006-02-01 - 2008-04-01
Job Description 1. General Office Assistance, filing, claims and orders 2. Petty Cash and Wages
3. Creditors and Debtors
Reason for leaving Better Career Opportunity
Company IPS – Integrated Processing Solutions. (BFN) Position Held IDT Capturer and Expert Balancer
Time Frame 2005-07-01 - 2006-01-20
Job Description 1. Capturing and processing cheques and deposit slips 2. Balancing captured run files. (There are four different run files and each run file is a different bank, ABSA, STD Bank, FNB and Nedbank.)
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3. General Office Administration
Reason for leaving Unsafe Working Environment
Company ABSA Bank – Maitland (BFN)
Position Held
Time Frame
Admin Clerk
2004-06-20 - 2005-06-28
Job Description 1. Archive – Deposit Slips
2. Handling all queries regarding client’s deposit slips 3. General administration duties
Reason for leaving One-year contract vacancy
Company Fermar Attorneys (BFN)
Position Held
Time Frame
General Office Assistant (Part Time)
2004-02-01 - 2004-05-30
Job Description 1. Handling and typing case letters 2. Phoning clients
3. Data capturing
Reason for leaving Temporary Position
Company Bloem Door & Remote Systems (BFN)
Position Held
Time Frame
General Office Assistant
2001-01-13 - 2002-06-26
Job Description 1. Placing orders on garage doors, garage motors and gate motors and remote controls
2. Debtors and Creditors
3. Client sales, quotations, technical advice and general office duties
Reason for leaving Went to UK for two years
Company Bloem Pave Paving (BFN)
Position Held
Time Frame
General Office Assistant
2000-01-15 - 2000-12-18
Job Description 1. General Office Administration, quotations, answering the phone, faxes, filing, invoices and helping clients 2. Wages
3. Quick Books – entering data from company cheques received from the bank
Reason for leaving Temporary Position
Company Outeniqua Estate Guest House B&B (BFN)
Position Held
Time Frame
General Administration of Guest House and Receptionist 2003-01-01 - 2009-10-13
Job Description 1. Office/Reception - Telephone queries, bookings and payments.
2. Booking guests in at arrival/departure and assist guests with any queries.
3. All General Office work - handling wages and leave forms of Guesthouse Staff and also handling all queries from Guesthouse Staff.
4. Purchasing cleaning products, crockery/cutlery, food, etc
5. Assisting guests with any queries and requests. Reason for leaving Relocate to Cape Town
7 P a g e
ACHIEVEMENTS
Library Prefect Primary School – Onze Rust BFN
Outreach Project Children’s Orphanage BFN
Piano Certificate IV
INTERESTS
Reading True Life, Law and Suspense
Family & Friends Spending time with family and friends Outdoors & Wildlife Enjoying the outdoors and watching wildlife REFERENCES
Name & Company
Contact Details
Cindy Meyer / Stephanie Harel –
Savignac (PTY)Ltd.
Wayne Botha – XXXL Coatings 012-***-**** / 082-***-**** Uli Retter / Anika de Klerk – Kare Sheet
Metal Products
Anelie Basson – Prime Product
Manufacturing
Jolandi Hough - Capitec Bank – Head
Office Stellenbosch
021-***-**** / 5956
MInette vd Merwe – CNS Call Centre
(PTY)Ltd.
Chrissie Potgieter – Rally Motors Trust 051-***-**** or 082-***-**** Henk Nel – IPS Bloemfontein 051-***-****
Mirna du Plessis – Recruitment Personnel
(ABSA Bank)
Mirna du Plessis – Recruitment Personnel
(Fermar Attorneys)
Adrian Welby-Cooke – Bloem Door &
Remote Systems
Theo de Jager – Bloem Pave Paving 082-***-**** or 073-***-**** Theo de Jager – Outeniqua Estate B&B 082-***-**** or 073-***-****