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Assistant Customer Service

Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Salary:
2000
Posted:
October 28, 2020

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Resume:

PRIYANKHA KUMAR

CONTACT

PRIYANKHAKUMAR******@GMAIL.C

OM

018*******

*** *** *, **** * JLN NELAYAN 19/

** *** ** ***** **** ALAM SELAN

GOR

PERSONAL DETAILS

Date of Birth : 08/10/1999

Marital Status : SINGLE

Nationality : MALAYSIAN

Ic number : 991*********

SKILLS

Active listening Communication

Computer skills Customer service

Interpersonal skills Leadership

Management skills Problem-solving

Time management Transferable skills

LANGUAGE

BAHASA MALAYSIA BAHASA INGGERIS

BAHASA TAMIL

ACHIEVEMENTS & AWARDS

SIJIL ON CUSTOMER SERVICE

EXCELLENT State the difference

between customer service and customer

experience Identify aspects where

consistency of approach needs to

improve Increase their organisational

skills to prepare to deliver great service

Learn the importance of taking

responsibility to own and resolve issues

EDUCATION

SJK (T) BATU AMPAT KLANG

UPSR

SMK KAMPONG JAWA KLANG

PMR

SMK KAMPONG JAWA

SPM

RQC MANAGEMENT

BUSINESS STUDIES

EXPERIENCE

TRICESS SDN BHD

MARCH 2017 - FEB 2018

ADMIN ASSISTANT

Provides administrative support to ensure efficient operation of office. Answers phone calls, schedules meetings and supports visitors. Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies. PUSAT LATIHAN MEMANDU SHAHBANDAR SDN BHD

JAN 2018 - FEB 2020

GENERAL CLERK / ADMIN

Map out driving routes ahead of time to determine the most expedient trip

Pick up clients from the place and at the time they’ve requested

Collect payments and issue receipts

Assist clients with loading and unloading their luggage Listen to traffic and weather reports to stay up-to-date on road conditions

PRIYANKHA KUMAR

KLINIK MEDIVIRON / HOSPITAL COLUMBIA RIMBAYU

FEB 2020 - AUG 2020

CLINIC ASSISTANT

Receives, screens, interviews, and registers patients or clinical research subjects; takes and records vital signs, as appropriate to clinic operations; may assist with routine medical procedures, as appropriate to training and/or certification.

Answers telephone inquiries from patients and others; screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments with practitioners; instructs patients as needed regarding administrative and/or logistical procedures. Obtains patient histories, and insurance approvals as appropriate; prepares and updates medical charts and associated records, and enters patient data into files and automated databases.

Arranges for prescribed laboratory tests, specialist referrals, and/or diagnostic procedures; orders, and may transport, drugs and/or other prescribed patient care aids as directed; performs or assists in the performance of basic clinical and/or laboratory procedures, as appropriate to the activities of the unit.

OBJECTIVE

I am looking for a challenging job with a rapidly growing organization that can provide me with a range of goals and job objectives within a contemporary and economical business setting.



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