Assistant Front Desk
Resume:
Brandon L. McIntyre
Garner, NC 27529
910-***-**** ********@******.****.***
Objective To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development. Help me achieve personal as well as organization goals.
Education North Carolina A & T State University Greensboro, NC
B.S., Computer Science and Applied Mathematics December 2012
Currently Attending Graduate School at
North Carolina A & T State University Greensboro, NC
M.S. in Information Technology May 2015 (Expected)
Responsible for 100% of tuition; work 40 hours per week as a full-time student
Experience North Carolina Department of Transportation Raleigh, NC
Database Administrator (DB2 Internship) July 10, 2014 - Present
•Granting access to User ID (RACF ID) throughout NC State government employers.
•Create, Delete, Insert, Alter tables and table space
•IBM System Z Mainframe Version 9 and 10
•Production support (Monitoring and fixing the jobs at Tier 1 Level).
•Project Management Activities
•Attending Client calls and status calls
•Gained good hands on work experience in IBM Z Mainframe – JCL, DB2, TSO
•Maintain a positive, helpful, constructive attitude and working relationship with office employees, department employees and contractors.
CarMax Auto Super Store Inc. Raleigh, NC
Inventory Associate August 2010 - Present
Manage inventory control to monitor incoming and outgoing vehicles.
Assist transporters and sales consultant include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance.
Demonstrate the ability to provide customer service, manage projects, communicate with diverse individuals, pay attention to detail and adhere to guidelines.
Learning the overall vehicle manufacture process such as Detail, PDR, Paint, Mechanical, Locksmith, Interior and Wheel Repair.
Being able to notify and diagnose vehicle issues such as dents, scratches, acid spots, chips, cracked paint, crowns feet, buffing and wet sanding, mixing touch-up paint, paint panel, surface rust, scratches whether it may be light, medium or heavy, or any defects found.
Working closely with vendors such as Dent Wizard technicians to make sure we up hold the high standards and quality of used vehicles.
North Carolina Department of Transportation Raleigh, NC
GIS Analyst (Internship) May 2014 - July 10, 2014
•Work with the ArcGIS software on the development of the statewide Comprehensive Transportation Plans (CTP) GIS geodatabase.
•Create, maintain and update databases using GIS.
•Conduct research (Update Honorary Roads Project) by taken given data and locating using ArcGIS the beginning mile-post points and end mile-post points.
•Update maps as new available data is found or received relative to new subdivisions, developments, capital improvement projects, zoning requirements, and other projects.
•Manages operation of GIS equipment, software, data, and products.
•Prepared and organize GIS department surplus (old inventory) that include the total count of CPU’s, Monitor’s, Keyboards, Mouse (pointing devices).
•Installed department’s new dual monitors by swapping out old monitors and updating the software requirements (CD-ROM) for new monitors.
•Removed hard-drives and documenting inventory properly.
North Carolina A&T State University Greensboro, NC
Departmental Information Technology Specialist August 2013 - August 2014
Supports Internet Web operations and assists in creation of promotional publications for the Chemical, Biological and Bio Engineering.
Perform technical and creative functions in the management of a user-friendly, visually appealing and informative Internet Web site.
Conveys a positive image of the Department and maintains information on the Department’s academic programs, research and laboratory expertise, opportunities for prospective students and noteworthy accomplishments of faculty and students.
Performance includes working with Departmental leadership to create Departmental brochures and newsletters.
Coordination of Departmental Internet activities with the departmental Web Content Contributor.
Basic photography and image file handling.
Communicating with departmental and college personnel regarding technical requirements.
North Carolina A&T State University Greensboro, NC
Gym Supervisor September 2009-May 2011
Represent the recreational facilities staff and Campus Recreation in a professional manner
Promote the mission of Campus Recreation
Gained basketball referring experience during intramural games, leadership role, result focus, analysis and decision making skills.
Work with the Director/Assistant Director of Campus Recreation and Assistant Building Manager in the administration, operation and management of Moore Gym
Assist with the training and evaluating of the 25-30 casual hourly workers (Building Monitor) and facilities area employees. Work at the ID Desk during scheduled hours
Oversight of front desk business operations including use of the departmental registration system to make all sales (memberships, programming, equipment etc.), equipment inventory/checkout and locker assignments.
Interact with the patrons of the facility and resolve customer service complaints/concerns
Be a positive resource of information for Moore Gym, Campus Rec and NCAT University in general
Enforce all policies and procedures in regard to the usage and safety standards of the facility
Maintain risk management and safety standards for the facility and take corrective action where appropriate
Assist in facilitating annual preventative maintenance projects (August project shutdown, locker cleanout, etc.)
Assist in the event management of all special events and Moore Gym varsity matches as needed
Perform all other duties as assigned
Activities Volunteer at Robotic Competition (2009), North Carolina Agricultural & Technical State University Men’s Bowling Team in (2007-2010), Career Fair Volunteer (2007-2010)
References Given Upon Request
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