Ishitha Angle

Email id: adhcjk@r.postjobfree.com

Contact no: 732-***-****

Summary:

Around 4 years of hands on experience in Business Analysis and Quality Assurance in Software Delivery Cycle in IT sector.

Experienced in Requirement Gathering and creating business & Software requirement documents (SRS & BRD).

Exceptional analytical skills resulting in proficient manual testing of web applications.

Excellent experience across all phases of Software development life cycle including Requirements analysis, Design, Documentation, Development, Deployment, System testing, Project execution, Defect Tracking, Release management, Maintenance and Support.

Prepared Functional Requirements, Business Requirements, Functional design, Architectural design, Database design, Test Plans, Test Cases, RTM, User Manuals, Installation books etc.

Worked on Automation Testing and preparing test cases using Selenium IDE and Web driver using jUnits.

Extensive working experience in Database design and implementation using Oracle 10g, DB2 and proficiency in writing queries using SQL for creating tables, views, joins etc.

Well versed with Configuration Control Activities having worked in the role of Configuration controller using VSS, Tortoise SVN.

Performing root cause analysis of issues raised in UAT and Production environments.

Acted as a liaison between Application SPOC (Client) and offshore team in understanding new requirements. Direct Point of contact for client for all concerns and issues.

Well versed with Software Development Life Cycle (Waterfall and Agile).

Highly skilled professional with very good communication skills and proven skills of stakeholder interaction.

Conceptual innovative problem solver with excellent organizational and communication skills.

Experience working for Telecom Billing domain.

IT - Core Java, SQL, System Testing, Regression Testing, Sanity Testing, Microsoft Visio, Excel, Word and Power Point.

TECHNICAL SKILLS:

Functional Areas: Business Analyst, Quality Analyst

Change Management Tools Rational Clear Case, Clear Quest, Git

Project/Requirements management, Agile Requisite Pro, HP ALM/Quality Center, JIRA/Confluence, Microsoft Project, Version One

Business Modeling Tools Rational Rose, MS Visio

Business Suites/Tools/Utility SharePoint Portal Server, MS Visio, MS Project (WBS, CPM, PERT, Gantt charts), MS Office, Virtual UML

Data SQL Server, Oracle, MS Access, MS Excel

Technical skills HTML5, Javascript, CSS3, Bootstrap, VB Script, VBA/Macros

Professional Experience:

Cigna Healthcare, Hartford, CT June 2017- Present

Business Analyst

Cigna is an American worldwide health services organization. Its insurance subsidiaries are major providers of medical, dental, disability, life and accident insurance and related products and services.

Responsibilities:

Designed, created and modified web sites analyzing user needs for optimal performance.

Proficient and worked with HTML5, CSS3, JavaScript and jQuery.

Evaluated code to ensure that it is compatible and meets industry standards.

Validated test routines and corrected problems for all browsers, devices or operating systems.

Analyzed business requirements and documented the BRD (Business Requirements Document).

Managing work plans, updating project scorecard, reporting weekly status and meeting coordination.

Prepared written reports/presentations summarizing research findings and analysis.

Facilitated several JAD sessions with stakeholders to identify requirements.

Reviewed and edited requirements, specifications, business processes and gave recommendations related to proposed solution.

Used the UML based methods to create Sequence Diagrams, Collaboration Diagrams and Class Diagrams.

Conducted both Gap analysis and data analysis to determine the design and architecture of the system.

Facilitated meeting with the clients to know their expectations and followed up throughout the SDLC (Systems Development life cycle).

Setting realistic Project expectations and Conducting Project related presentations.

Employed agile methodologies, especially Microsoft Solutions Framework (MSF) to ensure rapid iterative software development.

Involvement in full life cycle implementation of application right from client requirements capture, business modeling, development, testing and deployment.

Directing and managing the change control process for the project as a whole by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project.

Ad-hoc analysis using SQL to resolve functional issues and identify problems/areas for opportunity and improvement

Supported the Board of Change Management to ensure all change requests meet guidelines and policies.

Co-ordinate with the plan owners to update the project plans with any impact due to a change request. Verify if the contingency plan will absorb any delay in project due to change request.

Created project assessment document, project charter and communication plan to support PMO process.

Consistently managed and track project performance, resource allocation, and operation costs

Involvement in developing the test strategy and assisted in developing test plans, test case objectives and test cases. Developed Test scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specification and product knowledge.

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